- If my domain expires during a transfer, will the transfer still be completed?
If your domain transfer was initiated before the expiration date, the transfer can still be completed. Most domain registrars will let the domain transfer continue if the domain has expired before the transfer has been completed; however, there are a few registrars that will manually deny the transfer after the domain has expired. If this worries you, you should contact your previous domain registrar, and ask them if they will still let the domain transfer continue since the transfer was initiated before the domain expired. NOTE: A domain transfer does not start right after you submit a domain transfer order to us. A domain transfer starts after the transfer has been authorized. You will receive a "Transfer Initiated" email from us when that happens. See the steps involved in a domain transfer.
- How do I transfer my .AM domain to Dynadot or away from Dynadot?
.AM cannot be transferred through our transfer page (or another registrar's transfer page) like other top-level domain extensions (TLDs). If you want to transfer your .AM domain, you must visit dot.am/TransferTrade.pdf to download and fill out the .AM transfer & trade form. Then, you need to submit this form to firstname.lastname@example.org. Please note that you will be required to submit the following supporting documentation along with the form: Letter from the current domain owner indicating the tasks being authorized Individual Owner: Attach a copy of a valid government issued photo ID for validation purposes Owner Organization: The letter should be on company stationery (letterhead) and include a company seal (if available) Please be aware that this form can also be used to change ownership of a .AM domain (with or without transferring the domain). You cannot use our change owner process for .AM.
- What restaurant or food and drink related domain extensions do you support?
We support several domain extensions that fall under the restaurant, bar, and/or food and drink categories. All of them were recently released or are about to launch. .BAR .CAFE .CATERING .COOKING .DIET .EXPRESS .FARM .FISHING .GLASS .KITCHEN .MENU .ORGANIC .PUB .RECIPES .REST - Short for restaurant .RESTAURANT .REVIEW .REVIEWS Food: .FISH .KIWI .PIZZA .SOY Drink: .BEER .COFFEE .VIN - French for wine .VODKA .WINE See our full list of TLDs that we support.
- What Central & South American domain extensions does Dynadot support?
We support country code top-level domains (ccTLDs) for Africa, but do not have any regional or city TLDs for the region yet. ccTLDs: .CO - Colombia's domain. .BZ - Belize's domain. Regional: .LAT - The domain for Latin America. In addition to these geographically focused TLDs, we also offer several Spanish TLDs. If you want to see more ccTLDs that we support, simply click on the title. You can also check out our full list of TLDs that we support.
- What domain extensions does Dynadot support from Oceania, Australia, and New Zealand?
We support several country code top-level domains (ccTLDs), as well as one regional TLD. Some TLDs may have recently launched or will be launching soon. ccTLDs: .TV - Tuvalu's domain .WS - Samoa's domain (formerly Western Samoa) .PW - Palau's domain .FM - Federated States of Micronesia's domain .CC - Cocos Islands' domain Regional TLDs: .KIWI - Regional/identifying domain for the New Zealanders or "Kiwis". If you want to see more ccTLDs or regional TLDs that we support, simply click on the title. You can also check out our full list of TLDs that we support.
- How do I save my domain search TLD settings?
Are you always searching for domain names on the same top-level domains (TLDs)? Let us help you narrow your search by TLD! You can set up a what we call "search TLD settings" that will put the TLDs you want to search at the top of all of our searches including our advanced search and IDN search. To set up your search TLD settings, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click on "Domain Defaults" in the drop-down. Click on the "Search TLD Settings" link. You can set each TLD to either "On", "Off", or "Default". "On" means that that TLD will be checked-off on our advanced search page, while "Off" means it won't be. Default will only check-off the TLDs that our system has defaulted to check-off. Press the "Save" button to save your changes.
- My domain expired! Is there a Renewal Grace Period?
Most likely, the answer is yes. A "Renewal Grace Period" is the time during which a domain owner can renew an expired domain at the regular renewal price. Most domain extensions offer a renewal grace period of up to 40 days. For example, this is the life-cycle of .COM, which has a 40 day renewal grace period: 2015/01/01 - Your domain is registered 2016/01/01 - Your domain expires 2016/01/01 - 2016/01/30 Renewal Grace Period (renewals are regular renewal price) 2016/02/01 - 2016/02/09 Renewal Grace Period (renewals include a $10 late renewal fee + regular renewal price) 2016/02/10 - 2016/03/10 Redemption Period To see the renewal grace period of each of our domain extensions, visit our TLD page and look at the "Renew" column. If you do not renew during the grace period, the domain will be deleted and is no longer controlled by Dynadot. This is known as the "Redemption Period," which is typically 30 days. If you wish to re-claim the domain, the process will be more expensive and time-consuming as Dynadot will be required to submit paperwork and payment to the central registry. Our restore prices are listed on our individual TLD pages under the "Domain Information" section. Please note that most of this money goes straight to the central registry. Domains in redemption can only be restored by the current registrant and only with the listed registrar. About 5 days after the redemption period ends, the domain is dropped from the central registry and becomes available to the general public. Domains are sold on a first come, first serve basis. High-value domains will go quickly. Two important exceptions: Some domain extensions do not offer renewal and/or redemption periods or offer them for different lengths of time. Please use the above links to check on your specific extension. Some expired domains will be sold at auction in the Expired Auctions in our Marketplace. If this is the case with your domain, there will be no redemption period though you will still have your full renewal grace period to renew before the domain is lost entirely. The best way to preserve your domain name is to set up auto-renew or renew early. Auto-renew will automatically renew your domain (as long as your payment method goes through) and with early renewals, no time is lost. Using either method can save a lot of future headaches. Keeping your contact information up to date is also important as Dynadot will send all expiration notice emails to the address on file. You can also set up a separate renewal email. For more information regarding the full domain expiration process, click here.
- How do I restore my domain in redemption period?
If the grace renewal period of your domain has already passed, you may still be able to restore the domain. Unfortunately, this is not guaranteed and will cost more because the domain has already been deleted. To restore your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click on "Inactive Domains" from the drop-down. Check the box next to the domain name(s) you wish to restore and click on the "Bulk Auction" button. If the domain name(s) do not have a checkbox next to them, they cannot be restored. Click on the "Restore" button. The domains(s) will be added to your shopping cart at the top right-side of the page. Click on your shopping cart to access the item(s) in your cart. Press the "Checkout" buttons to submit your restore order. NOTE: A restore order will not include domain privacy even if you had privacy on that domain before it went into its redemption period. Privacy can be added after the domain is re-added to your account. In most cases, a restore can be done within 30 days (the typical redemption period of most domain extensions) after the renewal grace period (typically 40 days) has ended. However, sometimes a domain is purchased in our expired auctions and as a result, it cannot be restored. Find out more about the domain lifecycle.
- What is this $10 late-renewal fee?
Most top-level domains (TLDs) have a grace renewal period. This period is typically up to 40 days and it allows the registrant the chance to renew their domain even after it has expired. During the last 10 days of this renewal grace period, Dynadot charges a $10 late-renewal fee. For example, if you own a .COM domain that expired on January 1, 2017, you would have been able to renew your domain at the regular renewal price until January 30, 2017. After this date and until the domain was deleted on February 9, 2017, you would have been charged a $10 late-renewal fee, so your total renewal cost would be $18.99 ($10 fee + $8.99 regular renewal price). Following the TLD's grace renewal period, your domain is deleted and put in redemption. During this period, you may still be able to restore your domain, but at a much higher price. NOTE: Please keep in mind the renewal grace period is time stamped, meaning if the domain was registered at 11am PST, it will also expire at 11am PST on its expiration date. This means the renewal grace period will end at 11am PST as well.
- Can I get my $10 late-renewal fee waived?
As of April 15, 2017, domains in their last 10 days of grace renewal period will be charged a $10 late-renewal fee. Since this is a new policy, this fee may be waived once per account at our discretion during the transition period. The transition period will run from April 15, 2017 - December 31, 2017 only.