- What if the domain I want is is taken?
Have you ever searched for a domain and discovered that it has already been "taken" or registered by someone else? If this has happened to you, check out our list of ideas and infographic below, and learn how to get the domain you really want! Try out our Suggestion Tool. Our suggestion tool is one of the hidden gems of Dynadot. Here, you just simply type keyword(s) into the search bar and watch endless combinations of .COM, .NET, .CC, and .TV domains instantly appear. This tool is great because it yields results of the domain names you may have never thought of, and could even generate a result that is better than your "taken" domain. Please note this tool can only be used for .COM, .NET, .TV, and .CC. If your domain name is taken, why not try a different top-level domain (TLD)! Our TLD page offers an assortment of domains. We have hundreds of TLDs to choose from, such as your country's ccTLD, .CO, .ME, .NET, .XYZ, .BIZ, .ORG or .INFO. Additionally, check out our Domain Categories to get more information about domains to choose from. Check our Whois Lookup and see if it is possible to contact the current owner of the domain. If the owner's contact information is available, you can send them a direct message to inquire about purchasing the domain. If the owner's contact information is not available and they use our privacy service, you can email firstname.lastname@example.org with a completed email note, and we can forward your request to the domain owner. If you choose to contact the domain owner, please keep in mind that there is no guarantee that you will receive a response. Track the domains you are interested in with our Watch List feature. When you use Watch List, you can keep track of the status of a domain you want to purchase. If any changes occur with a domain in your Watch List, we will notify you with an email. Learn more about how to add domains to your watch list. Another option is to check out domain aftermarkets, such as Dynadot's domain marketplace, Afternic, and Sedo. Domain marketplaces easily connect domain buyers and sellers together. If you are set on a certain domain owned by someone else, try using a third party agent. Third party agents come in handy because they take out the complication of negotiating with a domain owner. If you're interested in a third party, try Domain Agents. This third party service will help you with domain negotiations and making an offer.
- Why is my website offline?
There are many reasons why you may not be able to see your website. The majority of these reasons fall into these four categories: If you recently set your name servers, your settings may not have propagated yet. You can do an IP lookup in your Dynadot account to see if your new name server settings have been propagated through the system. If they haven't propagated yet, you'll see a "name servers misconfigured" error. The website or the old name server settings for your domain are cached. If you aren't getting the "name servers misconfigured" error in your IP lookup, you can try refreshing your site a few times. If that doesn't work, you can try clearing your cache (click on "cache" above for more information & browser instructions). Your web host has not set up their name servers to handle web requests for your domain yet. We recommend contacting your web host about the issue. You have ordered a web hosting package for a domain name from us, but did not register the actual domain name. If you ordered either VPS Hosting or Email Hosting from us, but did not register the domain name at any domain registrar, you will not be able to see your website until you register the actual domain name. When you order VPS or Email Hosting from us, there is a place to enter the domain name the hosting is for. Entering the domain name here does not register it for you. You must already own the domain or register it at the same time. You need both the domain name and a web hosting plan to build a website. Basically, a domain name is like a mailing address while a web hosting plan provides the actual land space or "lot" at that address. You need both to get your website online.
- If my domain expires during a transfer, will the transfer still be completed?
If your domain transfer was initiated before the expiration date, the transfer can still be completed. Most domain registrars will let the domain transfer continue if the domain has expired before the transfer has been completed; however, there are a few registrars that will manually deny the transfer after the domain has expired. If this worries you, you should contact your previous domain registrar, and ask them if they will still let the domain transfer continue since the transfer was initiated before the domain expired. NOTE: A domain transfer does not start right after you submit a domain transfer order to us. A domain transfer starts after the transfer has been authorized. You will receive a "Transfer Initiated" email from us when that happens. See the steps involved in a domain transfer.
- Where do I find the Pending Delete Domain Evaluations?
Pending Delete Domain Evaluations, also known as IPS reports, can provide valuable information about the domains in our backorders. To find the Pending Delete Domain Evaluations in your Dynadot account, please follow these steps: Sign in to your Dynadot account. Select "IPS" from the "Search" drop-down menu. NOTE: The Pending Delete Domain Evaluation reports are only available to accounts that qualify for Bulk or Super Bulk Pricing.
- What is a domain hack?
A domain hack is a domain that combines the domain name with the top-level domain (TLD) to spell out a word or saying such as ComeWith.ME. There are many TLDs that can be used to create domain hacks. Most of our new TLDs can be used to create sayings as many of them are words such as .CAB or .HIPHOP. You can create domain hacks such as GrabA.CAB or Ilove.HIPHOP. Check out our list of domain hack TLDs or see our full list of TLDs to find more awesome domain hack opportunities! You can also see more examples in our domain hacks blog post.
- My domain expired! Is there a Renewal Grace Period?
Most likely, the answer is yes. A "Renewal Grace Period" is the time during which a domain owner can renew an expired domain at the regular renewal price. Most domain extensions offer a renewal grace period of up to 40 days. For example, this is the life-cycle of .COM, which has a 40 day renewal grace period: 2015/01/01 - Your domain is registered 2016/01/01 - Your domain expires 2016/01/01 - 2016/02/09 Renewal Grace Period 2016/02/10 - 2016/03/10 Redemption Period To see the renewal grace period of each of our domain extensions, visit our TLD page and look at the "Renew" column. If you do not renew during the grace period, the domain will be deleted and is no longer controlled by Dynadot. This is known as the "Redemption Period," which is typically 30 days. If you wish to re-claim the domain, the process will be more expensive and time-consuming as Dynadot will be required to submit paperwork and payment to the central registry. Our restore prices are listed on our individual TLD pages under the "Domain Information" section. Please note that most of this money goes straight to the central registry. Domains in redemption can only be restored by the current registrant and only with the listed registrar. About 5 days after the redemption period ends, the domain is dropped from the central registry and becomes available to the general public. Domains are sold on a first come, first serve basis. High-value domains will go quickly. Two important exceptions: Some domain extensions do not offer renewal and/or redemption periods or offer them for different lengths of time. Please use the above links to check on your specific extension. Some expired domains will be sold at auction in the Expired Auctions in our Marketplace. If this is the case with your domain, there will be no redemption period though you will still have your full renewal grace period to renew before the domain is lost entirely. The best way to preserve your domain name is to set up auto-renew or renew early. Auto-renew will automatically renew your domain (as long as your payment method goes through) and with early renewals, no time is lost. Using either method can save a lot of future headaches. Keeping your contact information up to date is also important as Dynadot will send all expiration notice emails to the address on file. You can also set up a separate renewal email.
- What domain extensions does Dynadot support from Oceania, Australia, and New Zealand?
We support several country code top-level domains (ccTLDs), as well as one regional TLD. Some TLDs may have recently launched or will be launching soon. ccTLDs: .TV - Tuvalu's domain .WS - Samoa's domain (formerly Western Samoa) .PW - Palau's domain .FM - Federated States of Micronesia's domain .CC - Cocos Islands' domain Regional TLDs: .KIWI - Regional/identifying domain for the New Zealanders or "Kiwis". If you want to see more ccTLDs or regional TLDs that we support, simply click on the title. You can also check out our full list of TLDs that we support.
- What is domain hijacking?
Domain hijacking is when someone takes your domain away from you. Usually, it is accomplished by falsifying a domain transfer authorization. The best way to prevent your domain from being hijacked is to keep it locked. You can lock all your domains from your Dynadot control panel for free, and in fact, we make this the default setting when you register or transfer a domain to us to ensure domain security. When a domain is locked, a domain transfer cannot even be started by another Registrar. To read about the most famous domain hijacking case, read the Wikipedia entry for Sex.com.
- Can I transfer my domain from Dynadot to a different domain registrar?
Yes, you can transfer your domain(s) to another domain registrar. There is no fee or penalty to do this; however, there are some restrictions: Domains that have expired cannot be transferred. You must renew them through us first. Domains less than 60 days old cannot be transferred. This is a rule enforced by the central registries. Domains recently transferred to Dynadot cannot be transferred out for 60 days. Domains in "Buy Lock" or "Auction Lock" status cannot be transferred. Find out how to transfer your domains away from Dynadot
- How long do I have to restore my domain after it has been deleted?
If the grace renewal period of your domain has already passed, you may still be able to restore the domain. Unfortunately, this is not guaranteed and will cost more because the domain has already been deleted. Most top-level domains (TLDs) offer a restore period and in most cases it's 30 days. To see what the restore period is for a certain domain, you can visit the domain's TLD page (click on the individual domain extension from this page) and look under the "Restore Period" column in "Domain Information" section.