- How do I reset my password for my Advanced Web Hosting cPanel account?
To reset the password for your cPanel account, please follow these steps: Sign in to your Dynadot account. Select the "Hosting" tab in the main menu. Click the "[cPanel login]" link in the "Edit Site" column. A new page should load in a new web browser window. Enter your cPanel username in the "Password Reset" box. Click on the "Reset" button. You should receive an email from cPanel directly with instructions on how to change your password. NOTE: The cPanel username may not be the same as your Dynadot username. Please note that our Advanced Web Hosting product has been discontinued and can no longer be purchased. If you are looking for web hosting that supports cPanel, our VPS Hosting offers users several templates to choose from including cPanel (at an additional cost) and zPanel, which is free.
- How many email addresses can I have for my domain on your Email Hosting?
We call it "Email Hosting" for a reason! There is no limit on the number of email addresses you can have with your domain email. Learn how to set up email with your Email Hosting. You can also visit the Email Hosting FAQ section of our help files for more info about this awesome product including how it can be used to create a website and how to set up your Email Hosting email with various platforms such as Gmail, Mac Mail, your iPad and iPhone, and more.
- Where can I find my Advanced Web Hosting cPanel username?
To find your cPanel username, please follow these steps: Sign in to your Dynadot account. Select the "Hosting" tab in the main menu. Under the "Email or Advanced Hosting" section, click on the name of your website. The username will be listed next to "cPanel Username". Please note that we no longer offer our Advanced Hosting product. If you are looking for a hosting product that offers cPanel, you can use our VPS Hosting, which allows you to add cPanel as well as other templates.
- How do I change my VPS Hosting firewall status?
VPS OS Firewall is set "on" by default, and will block services other than SSH. Type the following commands to turn off the iptables firewall or change the iptables firewall to another status. It is best to keep the firewall on and add specific rules to allow specific service. To turn off iptables firewall: service iptables stop To turn on iptables firewall: service iptables start To turn off iptables firewall on boot: chkconfig iptables off To turn on iptables firewall on boot: chkconfig iptables on
- How do I access my Advanced Web Hosting cPanel account?
To access your Advanced Hosting cPanel account, please follow these steps: Sign in to your Dynadot account. Select the "Hosting" tab in the main menu. Click on the "cPanel login" link under the "Edit Site" column. A new page should load in a new browser tab. Please note that we no longer offer our Advanced Hosting product. If you are looking for a hosting product that offers cPanel, you can use our VPS Hosting, which allows you to add cPanel as well as other templates.
- What is FTP?
File Transfer Protocol (abbreviated as FTP) is used for exchanging files between two computers that have network access to each other. (The Internet would be an example of one network.) One computer acts as a FTP server which takes in and processes FTP requests from other computers. The other computer makes a connection to the FTP server by using FTP client software. (One example of a FTP client is WS_FTP.) Once this computer is connected to the FTP server, it can send or request files from the FTP server. FTP allows you to access your web hosting through a different platform. This goes for both our Email Hosting and our VPS Hosting. Our Email Hosting features a custom-built control panel that is easily accessible through your Dynadot account. It provides users with the ability to upload files, create and access email, and includes website statistics. You can also find your FTP settings if you wish to use an FTP client instead. If you want to use an email client, you need your POP3 and SMTP settings, which are different than FTP. Our VPS Hosting offers you SSH and full root access to your virtual server, so you can install almost any software. In addition, you can create FTP accounts to give access to other users without giving them full access to your VPS Hosting account. For example, you can upload via FTP settings to your VPS with zPanel.
- Why are there ads on my free hosting website?
If you are using our one page free hosting available through your domain's name servers settings, then you will see ads on your website (This may no longer be available in some accounts). However, we now offer a Website Builder, which gives you one free page with no ads! Along with giving you one free page with no ads, it also offers eight completely customizable website templates and easy-to-use tools. The free version of our Website Builder does have "Powered by Dynadot" in the footer; however, this is not an "ad". We also offer two web hosting options (though neither are free): VPS Hosting and Email Hosting.
- Are there any limitations to your web hosting plans?
We currently offer two types of web hosting. Each of our options has its pros and cons depending on your hosting needs. Here are a few limitations to our web hosting packages. Our Email Hosting can be used for unlimited email accounts as well as a website; however: Email Hosting is only for simple, static HTML websites. PHP and MySQL databases are not supported. You cannot upload and run scripts, and there is no cgi-bin with existing scrips like formmail. There is no shell access to your account (e.g. using SSH or telnet). Spam websites, adult content, or illegal content are not allowed. Our VPS Hosting gives you the benefit of a dedicated server without the cost; however: VPS Hosting is for more advanced users who have some technical skills and experience with building a website. It is an unmanaged service, meaning that users will be expected to manage their own software installations and troubleshoot any issues on their own. Spam websites, adult content, or illegal content are not allowed. Not sure if web hosting is right for you? Check out our easy-to-use, intuitive Website Builder that requires no coding! Try it for free or upgrade to get more tools including email!
- How can I install WordPress on my VPS with Sentora using Sentastico?
The easiest way to install WordPress on your VPS Hosting with Sentora is to use the Sentastico Module. If you have not installed this module, please do that first. WordPress requires a database, and database user, so we will start there. Login to your control panel. In the "Database Management" section, click the "MySQL Database" icon. Choose a database name and press the "Create" button. Next, select "MySQL Users" from the "Database" menu. Create a username for your database, select the database name from the drop-down menu, add any wanted IP restrictions and press the "Create" button. A password for the user will be generated for you. Please make note of your database info as it will be needed during the installation process. Click the "Sentastico" icon on the "Advanced" section of your control panel. On the "Admin" tab you will find a list of available packages. Find and add the "wordpress" package. Move to the "Sentastico" tab and press the "Install" button. Select a domain from the drop-down menu. Click to install to domain root. Press the "Install" button again. You should see a message letting you know the installation was successful. Press the "Install Now" button. You will then be taken to your /wp-admin/setup-config.php page. Select your language and enter in your database info. You can enter "localhost" for database host. Press the "Submit" button. You should see a friendly message indicating that WordPress can now communicate with your database. Press the "Run the Install" button. Enter some basic info and press the "Install Wordpress" button. You have now successfully installed WordPress on your Dynadot VPS with Sentora!
- How do I change the domain associated with my Email Hosting plan?
It is possible to change the domain that is associated with your Email Hosting plan. This can be done in your Dynadot account by following these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Click on the domain name that is currently associated with your Email Hosting package. For example, www.yourdomain.com. Scroll down to the "Host a Different Website" section. Enter in the new domain name you want to use with your Email Hosting package. The domain name you enter must be in your same Dynadot account. Click on the "Host Different Website" button to save your changes. It may take some time for these changes to propagate and for your website to show on your new domain. Please note that this will remove your Email Hosting from your original domain; however, it will not change its name servers. The domain will still be set to "Email Hosting" in its name servers, but visiting it will give you an error message. Find out how to set new name servers for your domain.