Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

Help>Web Hosting

Web Hosting

  • How do I restart MySQL in my Ubuntu VPS Hosting?

    To restart MySQL in your Ubuntu VPS Hosting, log in as root and enter the following command: sudo service mysql restart

  • How do I renew my Email plan?

    You can easily renew your Email plan(s) right from within your Dynadot account. Please follow these steps to renew: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Check the box next to the website(s) you want to renew. Click the "Renew" button. The item will be added to your shopping cart at the top left corner of the page. To checkout, click on the shopping cart and then click the "Check Out" button. Our system will take you through the check out process to submit your order. You will receive an "Order Complete" email from us when your order has finished processing and your hosting has been successfully renewed. If your Email package expires, your email will go down. Make sure that doesn't happen by setting up auto-renew for your Email plan!

  • Can I install my SSL certificate on your Web Hosting?

    It depends on which hosting plan you purchase from us. We offer Email - as well as our Website Builder (which includes hosting). SSL certificates can be installed manually on our VPS hosting. We can install a free SSL certificate on your Email Hosting website if your domain is registered with us and connected to your hosting plan using our DNS via an 'A' record. Please contact our customer support team for help setting that up. Please note that our Website Builder has a built-in SSL certificate for its e-commerce shopping cart, which is available through our business plan.

  • I am trying to create my domain email addresses in my Email plan, but the "Mailbox Admin" link does not appear. Why?

    If you're trying to create domain email addresses in your Email plan and the "Mailbox Admin" link doesn't appear, check to see if you already have email forwarding set up for your domain by following these steps: Sign in to your Dynadot account. Select the "Domains" tab in the main menu. Locate your domain and click the link listed in the "Name Server" column. After the page loads, you should see your current name server choice close to the top of the page. Click on the "Email Forwarding" tab. Click on the radio button next to the "Do Not Forward Email" option. Click the "Save Email Settings" button to save your changes. The "Mailbox Admin" link should now appear in your Email account. Learn how to set up email forwarding for your Email addresses instead.

  • How do I add Sentastico to my VPS with Sentora?

    The Sentastico module can be installed in your VPS Hosting with three easy SSH commands. To begin, login as root and enter the following command: zppy repo add zppy-repo.mach-hosting.com/repo Next, you want to update by entering: zppy update Lastly, enter: zppy install sentastico You should see "Module installed successfully!" Go to your Sentora control panel. Select "Module Admin" from the "Server Admin" section. Enable Sentastico for Admin, Users, or both, and save your changes. You will now see the Sentastico Icon in the "Advanced" section of your control panel. Click there and it opens on the "Admin" tab. You can add the packages you want here, including WordPress.

  • How do I install the LAMP software bundle (Linux, Apache, MySQL, PHP) on CentOS VPS Hosting?

    Once you SSH into your VPS Hosting, type the following commands to have LAMP installed: Install Apache yum install httpd chkconfig httpd on service httpd start Install MySQL Database Server In the last step when installing mysql, you will be asked to set a root MySQL password. You will also be asked to remove anonymous users, disallow root login remotely, and a few other questions. Answer "yes" all the way to the last question and the installation is finished. yum install mysql-server mysql php-mysql php -y service mysqld start chkconfig --levels 235 mysqld on /usr/bin/mysql_secure_installation The LAMP installation is done. Visit your default page: http://[IP Address] or http://[domain name]

  • How do I set up email forwarding for my Email plan?

    To set up email forwarding for your domain on our Email plan, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Click on the "Edit Website" link under the "Edit Site" column. A new page should open in a new browser tab. Click on the "Mailbox" tab in the main menu. Choose the email account you want to forward. Click on the "Settings" link at the bottom left-hand corner of the page. Look for the "Delivery Options" box at the bottom of the page. Click on the check box next to the "forward email to another email address" section and then enter the email address you want the email to forward to. If you wish, you can leave the "Deliver Email to Inbox" checked so that you can also receive email in that email's inbox while also forwarding to another email address. Press the "Save" button to save your changes. Learn how to set up email with your Email plan. You can also visit the Email FAQ section of our help files for more info about this awesome product, including how to set up your Email with various platforms such as Gmail, Mac Mail, your iPad and iPhone, and more. NOTE: These instructions are only for setting up email forwarding within our Email plan. You can also set up email forwarding for your domain email in the domain's name server settings.

  • What is FTP?

    File Transfer Protocol (abbreviated as FTP) is used for exchanging files between two computers that have network access to each other. (The Internet would be an example of one network.) One computer acts as a FTP server which takes in and processes FTP requests from other computers. The other computer makes a connection to the FTP server by using FTP client software. (One example of a FTP client is WS_FTP.) Once this computer is connected to the FTP server, it can send or request files from the FTP server. FTP allows you to access your web hosting through a different platform. This goes for both our Email Hosting and our VPS Hosting. Our Email Hosting features a custom-built control panel that is easily accessible through your Dynadot account. It provides users with the ability to upload files, create and access email, and includes website statistics. You can also find your FTP settings if you wish to use an FTP client instead. If you want to use an email client, you need your POP3 and SMTP settings, which are different than FTP. Our VPS Hosting offers you SSH and full root access to your virtual server, so you can install almost any software. In addition, you can create FTP accounts to give access to other users without giving them full access to your VPS Hosting account. For example, you can upload via FTP settings to your VPS with zPanel.

  • Why are there ads on my free hosting website?

    If you are using our one page free hosting available through your domain's name servers settings, then you will see ads on your website (This may no longer be available in some accounts). However, we now offer a Website Builder, which gives you one free page with no ads! Along with giving you one free page with no ads, it also offers eight completely customizable website templates and easy-to-use tools. The free version of our Website Builder does have "Powered by Dynadot" in the footer; however, this is not an "ad". We also offer two web hosting options (though neither are free): VPS Hosting and Email Hosting.

  • How do I create domain email addresses in my Email plan?

    To create domain email addresses for your Email package, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Click on the "Edit Website" link under the "Edit Site" column. A new page should load in a new browser window. Click on the "Admin" tab in the main menu and then on "Mailbox Admin" in the sub-menu. Find out why "Mailbox Admin" may not appear. Enter the email address in the provided form. Press the "Create New Mailbox" button to save your changes. Our Email plan supports an unlimited number of email addresses. Learn how to access your email and find out how to turn on a "catch all" email address, so you'll never miss an email just because of a typo! You can also visit the Email FAQ section of our help files for more info about how to set up your email with various platforms such as Gmail, Mac Mail, your iPad and iPhone, and more.

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