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Help>SSL Certificates

SSL Certificates

  • Can I install my SSL certificate on your Web Hosting?

    It depends on which hosting plan you purchase from us. We offer Email - as well as our Website Builder (which includes hosting). SSL certificates can be installed manually on our VPS hosting. We can install a free SSL certificate on your Email Hosting website if your domain is registered with us and connected to your hosting plan using our DNS via an 'A' record. Please contact our customer support team for help setting that up. Please note that our Website Builder has a built-in SSL certificate for its e-commerce shopping cart, which is available through our business plan.

  • Can I purchase my SSL certificate for more than 1 year?

    Purchasing an SSL certificate for more than 1 year is no longer possible. Due to changes in Apple, Mozilla and Google Root Store Policies, as of September 1, 2020, newly issued SSL/TLS certificates with a validity period greater than 13 months (397 days) are prohibited by policy and will not be trusted. Therefore, Dynadot is no longer selling certificates with a duration greater than 1 year. This is all in an effort for security. The shorter the lifespan for SSL certificates, the quicker any new security updates can be made.

  • What is the difference between regular SSL and wildcard SSL certificates?

    Secure Sockets Layer (SSL) facilitates e-commerce by encrypting communication between your customer's browser and your server. We offer two options to help you secure your website: Regular SSL allows you to secure both your https://yourdomain.com and https://www.yourdomain.com versions of your website with 1 certificate. Wildcard SSL allows you to secure all of your website's subdomains beyond just the typical "www". Wildcard SSL also secures the https://yourdomain.com version of your website. Order your SSL certificate

  • Why am I unable to renew my RapidSSL certificate?

    We no longer partner with Rapid SSL. Your existing Rapid SSL certificate will continue to work until it expires, but our system will not allow you to submit a renewal for it. We do support Alpha SSL certificates. If you still need an SSL, you can purchase a new Alpha SSL certificate. We support both regular and wildcard SSL certificates from Alpha SSL. Alpha SSL offers customers 99% browser recognition, better security with a chained root certificate, fast issuance, and it meets NIST recommendations!

  • Where can I find the SSL certificate I purchased?

    Thanks for purchasing your Alpha SSL certificate from us! Using SSL on your website will help keep your site more secure. To find your SSL certificate, please follow these steps: Sign in to your Dynadot account. Select "My SSL" from the left-side menu bar. You will see your SSL certificates and their expiration dates listed on this page. To view more information about your SSL certificate including its signed certificate and certificate signing request, click on the name of your SSL certificate (it should be a link) under the "SSL Host" section. How do I install or reinstall my Alpha SSL certificate? How do I get my SSL certificate reissued? How do I renew my SSL certificate?

  • How do I purchase an SSL certificate?

    Dynadot is an official reseller of Alpha SSL certificates and offers both regular and wildcard SSL to help secure your website. To order an SSL certificate with us, please follow the steps below. Navigate to the SSL page. Click on the "Get Started" button. Select the type of SSL certificate you would like to purchase, then click the "Next" button. Select the type of validation you'd prefer. Enter your Certificate Signing Request (CSR) in the provided section (You can visit Alpha SSL's website for more information on how to generate a CSR). Make sure everything looks okay, then click on the "Submit" button. The item will be added to your shopping cart at the top of the page. To checkout, click on the shopping cart and then click the "Check Out" button. Our system will take you through the check out process to submit your order. Once your SSL order has completed, you will be able to find your SSL certificate in your Dynadot account. You will need to install it on your website.

  • How do I install or reinstall my Alpha SSL certificate?

    After you purchase or renew an Alpha SSL certificate and verify your order, you will need to install or reinstall the certificate by following the instructions on Alpha SSL's website: Open Alpha SSL's website. Scroll down to the 'Overview' section and select your webserver from the list for exact instructions. Be sure to include their Intermediate Certificate to help complete the 'Chain of Trust' Depending on your webserver, you will need your Alpha SSL certificate code, which can be found in your Dynadot account under the "SSL" tab. Click on the domain and the code will be at the very top of the page under "-----BEGIN CERTIFICATE-----". Be sure to read through all of the instructions on Alpha SSL's support page, as some webservers may have certain requirements to complete the installation. For example, some webservers require you to stop Apache and restart it after installation. If you do not know how to do this, you will need to contact your web host before you install.

  • What is the difference between SSL renew and SSL reissue?

    An SSL renewal will not typically require you to generate a new CSR. Choose the renewal option if you want to renew your certificate and no other details have changed. A reissue can be done if you've lost your private key, or your server details have changed. A reissue will not extend the validity period of your certificate.

  • What is SSL?

    SSL stands for Secure Sockets Layer and an SSL certificate encrypts communication between your customer's browser and your server. Basically, it makes e-commerce transactions, log in pages that require your customer's personal information, and other pages on your website more secure. The easiest way to tell if a website has an SSL certificate is by looking at the address bar. If the website address starts with https, then it has SSL, http means it does not. Recently, Google has been adjusting the way they alert users of an unsecure website. As a result, SSL certificates may become more commonplace for all websites. What is the difference between regular and wildcard SSL certificates?

  • Do you offer SSL certificates?

    Yes, we are an official reseller of Alpha SSL certificates and offer both regular and wildcard SSL to help secure your website. You can find out more and order your SSL certification on our SSL page. Here are some benefits of Alpha SSL: Compatible with 99% of web browsers. Recognized by all popular mobile devices. Uses chained root certificates, which are more secure than single root certificates. Meets National Institute of Standards & Technology (NIST) recommendation to use 2048 bit keys. Second oldest Certificate Authority in existence. SSL stands for Secure Sockets Layer. An SSL certificate helps keep your website secure by encrypting communication between your server and your customer's browser. This is especially important for e-commerce websites. The easiest way to tell if a website uses SSL is if it has "https" instead of just "http" in its link (you'll notice Dynadot has https).

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