- What payment methods can be accepted by your Website Builder's e-commerce shopping cart?
Our Website Builder's e-commerce shopping cart uses Stripe as its payment processor. Stripe currently accepts Visa, MasterCard, American Express, Discover, and Diners Club payments from customers worldwide. You can also choose to accept Bitcoin payments through Stripe. This can be activated within your Stripe account. Please note that this help file is only referring to our shopping cart feature within our Website Builder Business plan. To see what payment methods Dynadot accepts, visit our payment options page.
- How do I create a blog page in my Website Builder?
Creating a blog is easy with our Website Builder. To get started with your blog, you'll first need to create your blog page. To do so, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the Website Builder you want to access. Click on the "Page" icon located on the left-hand panel. Click on the "Add Page" button. Under "Page Type", select "Blog" and enter the "Navigation Title" for your page. Click on the "Save & Close" button to save your changes. Please note that you can only have one page with the free version of our Website Builder. You can also only have one free blog post. Upgrade to unlock more pages, blog posts, and many more awesome features!
- How do I set my website home page on your Website Builder?
To set a home page on your Website Builder website, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the Website Builder you want to use. Click on the "Page" icon (the one that looks like a piece of paper) on the left-hand tool bar. Put your mouse over the three horizontal lines to the left of the page's name that you want to set as your home page. Your mouse should turn into the move icon, which looks like a cross with arrows on the ends. Click and drag the page to the top of your page list. The home icon, which looks like a little house, should show to the right of that page's name, meaning it is now your home page. Please note that your home page does not need to be called "home," you can name it anything you want. Next, learn how to set the name of your page.
- How do I change the name of my email inbox folders on your Website Builder email platform?
Our Website Builder's business plan has email built right in! We make it easy to keep your email organized with folders. Our default folder name is "folder_0," to change the name of your email folders, please follow these steps: Sign in to your website builder email. Click on the "Settings" icon (the one that looks like a gear) in the top-right corner of the page. Scroll down to the "Folders" section. You will see 8 folders available to use and rename. Replace the default "folder_0" with the folder name you want to use. If you don't need all 8 folders, simply remove the default name and leave it blank to remove it from the left-hand bar. Click "Save" at the bottom of the "Folders" section to save your changes. How do I create email addresses in my Website Builder business plan?
- How do I add products to my Website Builder shopping cart?
Our Website Builder shopping cart makes it easy to add and manage products from within our editor. There are easy two ways to add products: Add products directly to your product page: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. If you don't already have a specified product page, click the "Pages" tab (it is shaped like a sheet of paper) and click "Add Page" on the top left. Select "Product" as the page type and click "Save & Edit" on the top left. You will now have a product page which is set up to show the products in your inventory. From your product page, click on "click to add product" to add your products. Here you can enter your product's name, a description, and images. Under the "Variants" section, you can click to set a SKU (our system will auto generate one, but it can be edited), price, stock, weight, and dimensions. You can also use the toggle to keep your product hidden until you're ready for it to show on your products page. Use the "Add Option" button to add product options such as size or color. Then click on "Add Variants" to add variations of your product in those sizes and/or colors. For example, if you added the option for the color red, you can add a variant and make that variant of your product red. Under the "Manage" section, you can select where you want your product to show on your website. Since you added the product from a certain page, this will be the default, but you can change it using the drop down menu. (Only product pages can be used.) You can customize your product's URL under, "Product URL". Please note that this should be set and then not changed or links to your product pages will break. The page's URL was set when the page was created and is also recommended not to be changed. Click the "Save" button on the top left on the screen to finalize your changes. Add products within the shopping cart editor: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Shopping Cart" (the one that looks like a cart) on the left-hand tool bar. Select the "Inventory" tab and click "Add Product". The add product screen will be the same as the one you see in the instructions above. Follow instructions 8-15 above to add your product's details. Don't forget to click the "Save" button when you're done. How do I remove a product from my inventory? What do I do if my products aren't showing up? What is the difference between a variant and an option in our Website Builder shopping cart editor? Please note that to gain access to our Website Builder shopping cart, you must have our business plan.
- Why are there ads on my free hosting website?
If you are using our one page free hosting available through your domain's name servers settings, then you will see ads on your website (This may no longer be available in some accounts). However, we now offer a Website Builder, which gives you one free page with no ads! Along with giving you one free page with no ads, it also offers eight completely customizable website templates and easy-to-use tools. The free version of our Website Builder does have "Powered by Dynadot" in the footer; however, this is not an "ad". We also offer two web hosting options (though neither are free): VPS Hosting and Email Hosting.
- How do I reset the password for an email address in my Website Builder?
Our website builder's business plan has email built right in! To change the password of an email address in your Website Builder, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder the email is under. Click on the "Settings" icon (the one that looks like a gear) on the left-hand tool bar. Select the "Email" tab. Click on the user account or shared mailbox whose email password you need to reset. Click the "Change Password" link under the "Password" section. You will need to enter the password twice, then click "Save" to save it. Click "Save Settings" at the top of the page. If you want to return to the "Email" page, click the "Back" button at the top of the page. Note: If you are changing the password of a user account, this change will also affect their login to edit your website builder if they have access to editing capabilities.
- How do I connect my domain with my Website Builder?
To connect a domain to your Website Builder, the domain must be in the same Dynadot account as the Website Builder you want to connect to it. If this is the case, please follow these steps: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "edit" link next to the website builder you want to connect. Click on the "Settings" icon on the left-hand tool bar. Click on the "Domain" tab. There will be a section to enter the domain you want to connect to your website builder at the bottom. You can also choose to register a new domain or simply use a custom subdomain for your website builder in this section. Once you have entered your domain, click on the "Apply" button to save your changes. NOTE: Please be aware that it may take some time for your settings to propagate. If you want to connect a domain that is at another registrar to your Website Builder, you will need to transfer your domain to your Dynadot account. If you want to connect a domain that is in another Dynadot account to your website builder, you will need to initiate a Change Ownership request to move the domain to the Dynadot account which holds the Website Builder.
- How do I login to my Website Builder email?
Our Website Builder's Business plan has email built right in! And, we offer you a separate login for your email addresses. This allows you to create email addresses for family members, friends, and/or employees without giving them full access to your domain, website, and Dynadot account. Once you have created your email addresses, you can access them at the following link: http://www.YOURDOMAIN.COM/mail/signin.html NOTE: You will need to replace "YOURDOMAIN.COM" with your website builder's domain or subdomain. (Of course if you still have a subdomain, you should take advantage of the free domain you hopefully got if you upgraded to our annual business plan.) Enter your username (your full email address) and password to login and check messages, create folders, or view the settings for your email address. Forgot your email password?
- What currencies does your Website Builder shopping cart support?
Our Website Builder business plan comes with a built-in e-commerce shopping cart. Our shopping cart is able to accept payments through Stripe. Our shopping cart supports the following currencies: USD - US Dollars ($) GBP - Great Britain Pounds (£) EUR - Euros (€) CAD - Canadian Dollar (C$) AUS - Australian Dollar (AU$) Please note that you cannot choose to offer more than one currency using our shopping cart feature. The default currency for our shopping cart is USD. You can select a different currency under the "General" tab of the shopping cart section.