- I paid for my winning Expired Domain Auction, why is it still processing?
Expired Domain Auction wins take 3-4 days to process as you are waiting out the tail-end of the original registrant's renewal grace period. If not renewed, the domain will be added to your account just as soon as this period is over. In rare cases, a domain won at auction will not be added to your account because it was renewed by the original registrant. If you need an exact date and time for when your auction order will complete processing, please email email@example.com and include your order number in the subject line. NOTE: Once the domain is added to your account, it will be in "Auction Lock" status.
- Which TLDs are supported in your Expired Domain Auctions?
We have many top-level domains (TLDs) available for you to bid on in our Expired Domain Auctions. Here is the list of the TLDs supported in our auctions: .COM .NET .ORG .INFO .TV .MOBI .BIZ .ME .NAME .TEL .ASIA .XXX .AT .BE .CC .UK .CN .CO .DE .EU .FM .IM .LA .MX .PL .SO .SX .US .WS .CA .コム What is an Expired Domain Auction? How do I participate in your Expired Domain Auctions? How do I place a bid on an Expired Domain Auction?
- How do I close my Marketplace listing?
Our Marketplace is the place to buy and sell domains! If you want to close your Marketplace listing, there are two says to do so: Option 1: Manage Domains Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you wish to remove from our Marketplace. Select "Sale Settings" from the "Bulk action" drop-down menu. Set the "Not Sale" option and click the "Save Settings" button. Option 2: Active Listings Sign in to your Dynadot account. Select "My Marketplace" from the left-side menu bar and click "Active Listings" in the drop-down. Check the box next to the domain name(s) you want to close. Press the "Remove From Active Listings" button to save your changes. Your domain should disappear from the list on the page. You should now see your domain listed on the "Closed Listings" page under the "My Marketplace" drop down. Here you can choose to relist the domain by checking the box next it and pressing the "Make Active" button.
- How do I place a backorder request for a pending delete domain?
Dynadot has a domain backorder service available in our marketplace. You can place a backorder on a pending delete domain and we will try to catch it for you as it "drops" or is re-released to the public for registration. To place a backorder request, you must first meet the following requirements: You must have completed a successful order with us within the last 365 days. If you are new to Dynadot or do not have a recent order history, the easiest way to fulfill this requirement is by creating a prepay order. You cannot be banned from our auctions. You must set your marketplace default payment settings in your account. You are now ready to place a backorder request. Here is how it works: If there is only one backorder placed, an order will be created and we will do our very best to catch the domain for you. Please understand there is no guarantee we will be successful. These domains are being dropped by the central registry and there may be competition from other domain registrars. If there are multiple backorders for the same domain, a 3-day private auction will be held for the customers that placed backorders on the domain. The starting bid will be $5 over the backorder price and will be placed for the customer who first placed the backorder. Learn more about our backorders or how to place a bid in our backorder auctions.
- How do I place a bid in the 3-day private auction that sometimes follows a successful backorder request?
If we received multiple backorder requests on a pending delete domain we caught, then the domain will go into a 3-day private auction. If you placed the first backorder request for the domain, our system will automatically place a starting bid of $5 over the backorder price for you. If a bid is received in the last 5 minutes of an auction, the end time will be extended by 5 minutes. This will happen, at most, once per auction. Our system uses proxy bidding. To place a bid in a private backorder auction, please follow these steps: Sign in to your Dynadot account. Select "My Marketplace" from the left-side menu bar and "Auction Bids" in the drop-down. Click on the "Add New Bid" button under the "Time Left" column. Enter your max bid in the "Proxy Bid Amount" field. Check the box indicating you agree to the terms of our Service Agreement. Press the "Place Proxy Bid" button to place your bid. Learn more about our backorders Learn how to place a backorder request
- How do I participate in your Expired Domain Auctions?
Our Expired Domain Auctions are a great way to pick up domains that are about to expire. There are a few requirements to participate: You must have a Dynadot Account (creating one is free). You must not be banned from our auctions. You must have completed a successful order payment of at least $2 with us within the last 365 days. If you are new to Dynadot or do not have a recent order history, the easiest way for you to fulfill this requirement is by creating a prepay order. Please note that the amount of the prepay will default to $100.00, but you can adjust this manually. Our expired auctions use proxy bidding. If you have the winning bid, you will be sent an email when the auction closes. There will be a very limited payment window (48 hours) before the order is cancelled, so we recommend using auto-pay for auction orders. NOTE: In rare cases, a domain won at auction will not be added to your account because it was renewed by the original registrant. If this occurs, your account will credited the full amount of the order. Because of the nature of the life-cycle of a domain, we must auction expiring domains at the tail-end of the original registrant's Renewal Grace Period. In most cases, this will not cause a problem and the domain will be added to your Dynadot account in 3-4 days. How do I place a bid on an Expired Domain Auction?
- What is the "Domain Sale" process for your Marketplace?
Our Marketplace has many domains listed for sale. Our "Domain Sale" process is structured to help potential buyers purchase the domain they want immediately without the hassle of contacting the seller directly. This benefits the seller too since it helps them sell more domains with less work. Here's how it works: A seller lists a domain for sale at a specific price in our Marketplace. An interested buyer sees this domain for sale and decides to buy it. He/she adds the domain to their shopping cart, checks out, and submits payment. Our system automatically moves the domain to the buyer's Dynadot account so they can use the domain immediately. The domain will stay on a "Buy Lock" status for 30 days. This prevents the buyer from moving the domain to another Dynadot account or transferring the domain to another domain registrar. The sale proceeds are credited to the seller's Dynadot account (minus a 5% Marketplace listing fee) after the processing period ends. NOTE: The processing period will take 5-20 days. The Marketplace listing fee is 5% of the listing price. There is no minimum listing fee at this time. The sale proceeds are credited as Dynadot account credit, but can be paid out on request.
- I won an Expired Auction domain, but my order was cancelled because the original owner renewed. How did this happen?
The original registrant normally has a Renewal Grace Period of 40 days to renew even if the domain is won in our Expired Domain Auctions. If the domain is renewed within that grace period, the Expired Auction order will be cancelled and the payment will be refunded. We understand other registrars have different policies, but we like to be fair to both parties. We give the original owner a full 40 days to recover their domain just in case they overlooked it.
- Do you have a limit to the number of backorder requests that can be submitted?
No, we do not limit the number of backorders that can be requested. We used to have a limit, but we have since removed it, so anyone can place as many backorders as they would like. Check out what's about to drop and make your request on our backorder page now! Learn more about our backorders Learn how to place a backorder request
- Is the domain I won in the Expired Auction renewed?
Yes, the expiration date is extended by one year when you win a domain through our Expired Auction. For instance, if the domain expired on February 1, 2018, the new expiration date would be February 1, 2019.