- I received a maximum limit error message when placing a backorder request. Is there any way that I can submit more backorder requests?
Dynadot limits the number of backorder requests you can make based on your pricing level. We have three different pricing levels that are based on your annual spending with us: Regular, Bulk ($500/year), and Super Bulk ($5,000/year). Customers with Regular Pricing are limited to 10 backorder requests, while Bulk customers can have up to 100 and Super Bulk customers up to 500. If you receive the error message that "you have already submitted the maximum amount of backorder requests for your pricing level" when placing a backorder request, the only way you can increase your maximum backorder requests is by increasing your spending to reach the next pricing level. The easiest way to do this is by prepaying into your account to reach the spending needed ($500/year or $5,000/year). The good news is doing this also has additional benefits since Bulk and Super Bulk customers also receive discounted pricing! Find out what your current pricing level is Find out how much you need to prepay to reach the next pricing level If you have received this error message and already a Super Bulk customer, you can email us at firstname.lastname@example.org to request more backorder requests. Learn more about our backorders Learn how to place a backorder request Please note that these values are subject to change.
- What is the "Domain Sale" process for your Marketplace?
Our Marketplace has many domains listed for sale. Our "Domain Sale" process is structured to help potential buyers purchase the domain they want immediately without the hassle of contacting the seller directly. This benefits the seller too since it helps them sell more domains with less work. Here's how it works: A seller lists a domain for sale at a specific price in our Marketplace. An interested buyer sees this domain for sale and decides to buy it. He/she adds the domain to their shopping cart, checks out, and submits payment. Our system automatically moves the domain to the buyer's Dynadot account so they can use the domain immediately. The domain will stay on a "Buy Lock" status for 60 days. This prevents the buyer from moving the domain to another Dynadot account or transferring the domain to another domain registrar. The sale proceeds are credited to the seller's Dynadot account (minus a 5% Marketplace listing fee) after the processing period ends. NOTE: The processing period will take 5-20 days. The Marketplace listing fee is 5% of the listing price. There is no minimum listing fee at this time. The sale proceeds are credited as Dynadot account credit only. We do not have a payout option yet; however, it is being worked on. We will let you know when this payout option has been added to our system.
- Can I list my .IN domain in the Marketplace?
Unfortunately, you cannot list your .IN domain in our Marketplace. The .IN registry does not allow it. What is a Marketplace domain? How do I list my domain for sale in your Marketplace?
- How do I close my Marketplace listing?
Our Marketplace is the place to buy and sell domains! If you want to close your Marketplace listing, there are two says to do so: Option 1: Manage Domains Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to the domain name(s) you wish to remove from our Marketplace. Click on the "For Sale" icon. Set the for sale option to "No" and click the "Save Settings" button. You can make sure your domain is no longer listed for sale by going back to the "Manage" page under the "Domains" drop down and looking under the "For Sale" column. If the domain is no longer listed for sale, there will be nothing in this column. Option 2: Active Listings Sign in to your Dynadot account. Select "Active Listings" from the "Marketplace" drop-down menu. Check the box next to the domain name(s) you want to close. Click on the "Remove From Active Listings" button to save your changes. Your domain should disappear from the list on the page. You should now see your domain listed on the "Closed Listings" page under the "Marketplace" drop down. Here you can choose to relist the domain by checking the box next it and clicking "Make Active."
- How do I participate in your Expired Domain Auctions?
Our Expired Domain Auctions are a great way to pick up domains that are about to expire. There are a few requirements to participate: You must have a Dynadot Account (creating one is free). You must not be banned from our auctions. You must have completed a successful order payment of at least $2 with us within the last 365 days. If you are new to Dynadot or do not have a recent order history, the easiest way for you to fulfill this requirement is by creating a prepay order. Please note that the amount of the prepay will default to $100.00, but you can adjust this manually. Our expired auctions use proxy bidding. If you have the winning bid, you will be sent an email when the auction closes. There will be a very limited payment window (48 hours) before the order is cancelled, so we recommend using auto-pay for auction orders. NOTE: In rare cases, a domain won at auction will not be added to your account because it was renewed by the original registrant. If this occurs, your account will credited the full amount of the order. Because of the nature of the life-cycle of a domain, we must auction expiring domains at the tail-end of the original registrant's Renewal Grace Period. In most cases, this will not cause a problem and the domain will be added to your Dynadot account in 3-4 days. How do I place a bid on an Expired Domain Auction?
- I won an Expired Auction domain, but my order was cancelled because the original owner renewed. How did this happen?
The original registrant normally has a Renewal Grace Period of 40 days to renew even if the domain is won in our Expired Domain Auctions. If the domain is renewed within that grace period, the Expired Auction order will be cancelled and the payment will be refunded. We understand other registrars have different policies, but we like to be fair to both parties. We give the original owner a full 40 days to recover their domain just in case they overlooked it.
- How do I remove a domain from my watch list?
A domain watch list is a list of domains that someone wants to track. To remove a domain from your watch list, please follow these steps: Sign in to your Dynadot account. Select the "Watchlist" tab in the main menu. Check the box next to the domain name(s) you want to remove. Click on the "Remove From Watchlist" button to save your changes. How do I add domains to the watch list?
- How do I set up SedoMLS?
To set up on Sedo's side, please follow these steps: Sign in to your Sedo account. Select "My Domains" from the "My Sedo" drop-down menu. Check the box next to your domain. Click on the "Activate SedoMLS Premium" button. A new screen should appear. Under the Registrar column, choose "Dynadot". Click on the "Activate SedoMLS Premium" button to save your changes. To confirm on Dynadot's side, please follow these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to the domain(s) requiring confirmation. Click the "Set SedoMLS" icon Select "Confirm SedoMLS" from the drop-down menu. Click on the "Save Settings" button to confirm SedoMLS. NOTE: You will not be able to list domains registered with us until they qualify for transfer. Domains registered or transferred in the last 60 days will not qualify.
- How do I place a bid in the 3-day private auction that sometimes follows a successful backorder request?
If we received multiple backorder requests on a pending delete domain we caught, then the domain will go into a 3-day private auction. If you placed the first backorder request for the domain, our system will automatically place a starting bid of $5 over the backorder price for you. Our system uses proxy bidding. To place a bid in a private backorder auction, please follow these steps: Sign in to your Dynadot account. Select "Auction Bids" from the "Marketplace" drop-down menu. Click on the "Add New Bid" button under the "Time Left" column. Enter your max bid in the "Proxy Bid Amount" field. Check the box indicating you agree to the terms of our Service Agreement. Click on the "Place Proxy Bid" button to place your bid. Learn more about our backorders Learn how to place a backorder request
- How do I remove a backorder request for a pending delete domain?
You should be able to remove a backorder request on a pending delete domain in our drop catch as long as the domain has not yet dropped. To remove a backorder request for a pending delete domain, please follow these steps: Sign in to your Dynadot account. Select "Backorder Requests" from the "Marketplace" drop-down menu. Check the box next to the domain name and click on the "Delete from Pending List" button to save your changes. Please note that when you placed your backorder, you agreed to pay for it. Any backorder requests that you do not remove will require payment or you risk being banned from our auctions. Learn more about our backorders Learn how to place a backorder request