Dynadot Help

User Market

• Why is my domain in "Buy Lock" status?

  When you purchase a domain through our Domain Marketplace, our system automatically places it in "Buy Lock" status for 30 days. The domain can still be used during this time, i.e. you can still set your name servers, DNS, etc. However, you will not be able to move the domain to another Dynadot account or transfer the domain to another domain registrar.The reason for this lock is to prevent fraud. This lock helps protect our sellers from not being compensated for their domain and then losing the domain because the buyer transferred it out.After the 30-day period has passed, the "Buy Lock" will automatically be removed. NOTE: This is different than the "Auction Lock" that is placed on Expired Auction domains.

• How do I list my domain for sale in your Marketplace?

  Our Marketplace is the place to buy and sell domains! Setting your domain for sale is easy. You just need to follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you wish to list for sale. Select "Sell Domain" from the "Action" drop-down menu. Select "Marketplace" from the drop-down menu, enter the necessary information for your sale. Click on the "Save Settings" button to save your changes. IMPORTANT: Dynadot marketplace commission fee is 10% of the sold price. There is no listing fee at this time. The processing period will take 5-7 days. The listing may be put on pending sale status while we wait for the payment to clear, up to 5 days. Domain sale proceeds are given in account credit by default. This credit can be used as payment for any future orders placed at Dynadot. Dynadot now supports Payouts. Are you trying to list a domain name registered somewhere else? Please follow this Help File. Looking for your next domain name?Enter keywords into our domain suggestion tool and discover quality domains that are available for registration.

• What is a Marketplace domain?

  The Dynadot domain marketplace is the perfect place to buy and sell domains! A Marketplace domain is a domain name for sale by another Dynadot customer. The seller has the option to list the domain for a price or for "make offer." A buyer can then purchase a Marketplace domain at the price set by the seller or make an offer to the seller to begin the purchase process.Looking to sell? Learn how to list your domain for sale.

• How do I list my domain for sale using your "For Sale" landing page?

  Our new "For Sale" landing page is a great tool to help sell your domains! Setting your domain to use it is easy; just follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name you wish to list for sale. Select "Sell Domain" from the "Action" drop-down menu. Choose "Marketplace" from the drop-down, enter the necessary information for your sale. You will notice the "For sale landing page" option is checked by default. Please note that this will override any DNS or name server settings currently being used, but the current settings will stay saved in your Dynadot account. Click on the "Save Settings" button to list your domain for sale. IMPORTANT: Dynadot marketplace commission fee is 10% of the sold price. There is no listing fee at this time. The processing period will take 5-7 days. Domain sale proceeds are given in account credit by default. This credit can be used as payment for any future orders placed at Dynadot. Dynadot supports Payouts.

• How does buying a domain using the Make Offer system work?

  If you're interested in a domain that is listed for sale in our marketplace at "make offer", you can follow these steps: Sign in to your Dynadot account. Find the domain you want to make an offer in our User Listings in the Aftermarket section of our site. Click on the domain name itself or the "Make Offer" button, you will be taken to the domain listing page. Enter the amount you wish to offer for the domain name in the price field and click on "Make Offer". You will be redirected to the chat where you can communicate with the seller. If the seller proposes a counter-offer, you will be notified via email. If the seller accepts your offer, you will be notified via email. The seller will finalize the sale, and another email will be sent to you; this email will contain the checkout link you can use to add the domain to your cart. Once you receive the link, you will need to follow the steps to checkout. You can also make an offer from the domain's for sale landing page: Enter the amount you wish to offer for the domain name in the price field and click on "Make an Offer". If you're signed in to your Dynadot account, check your offer details and click "Submit Offer"; if you're not signed in to your Dynadot account, or do not have one yet, you can still make an offer but you will be prompted to enter your contact information. If the seller proposes a counter-offer, you will be notified via email. If the seller accepts your offer, you will be notified via email. The seller will finalize the sale, and another email will be sent to you; this email will contain the checkout link you will use to add the domain to your cart. Once you receive the link, you will need to follow the steps to checkout. NOTE: After the order is complete, the domain will stay on a "Buy Lock" status for 30 days. This prevents the buyer from moving the domain to another Dynadot account or transferring the domain to another domain registrar. After the 30-day period has passed, the "Buy Lock" will automatically be removed.

• What is the "Domain Sale" process for your Marketplace?

  Our Marketplace has many domains listed for sale. Our "Domain Sale" process is structured to help potential buyers purchase the domain they want immediately without the hassle of contacting the seller directly. This benefits the seller too since it helps them sell more domains with less work. Here's how it works: A seller lists a domain for sale at a specific price in our Marketplace. An interested buyer sees this domain for sale and decides to buy it. He/she adds the domain to their shopping cart, checks out, and submits payment. If the domain is registered with another registrar, the domain transfer fee will be displayed on the domain listing page and added to the final price. Our system automatically moves the domain to the buyer's Dynadot account so they can use the domain immediately. The domain will stay on a "Buy Lock" status for 30 days. This prevents the buyer from moving the domain to another Dynadot account or transferring the domain to another domain registrar. The sale proceeds are credited to the seller's Dynadot account (minus a 10% Marketplace commission fee) after the processing period ends. NOTE: Dynadot marketplace commission fee is 10% of the sold price. There is no listing fee at this time. The processing period will take 5-7 days. The sale proceeds are credited as Dynadot account credit, but can be paid out on request. What other ways can you earn on Dynadot?Participate in our Refer-a-Friend program. Earn $5 for every friend you refer to Dynadot, and your friends earn $5 too!Join our affiliate program. Advertise Dynadot on your website and earn commission.

• Can I sell my domains registered with other registrars in Dynadot marketplace?

  Interested in listing domains you've registered with other registrars in the Dynadot marketplace? Fantastic choice! Our marketplace provides an excellent platform to sell your domains, expanding their visibility to a vast audience of potential buyers. To do so, just follow these steps:Add your domain to your Dynadot account: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Click on the "Other Registrar" tab at the top of the page. Click on the blue "Add Domains" button and paste your domain(s) at other registrars in the box provided. Click on the blue "Add Domains" button to save. Verify your domain ownership: In the "Verify Status" column, click on the "Unverified" link. Select your preferred verification method: Name Server, CNAME, or TXT. Please note that the domain can be set to our for sale landing page ONLY if the verification method chosen is Name Server. Copy the verification code provided and set it up at your domain registrar. Our system will automatically verify the domain once the setup is complete and update the status to "Verified" once your domain is verified. You can also click on the "Verify Now" button to request an immediate check. List your domain for sale: In the "For Sale Type" column, click on the "Not Set" link. Select "Marketplace" from the drop-down menu. Enter the necessary information for your sale. Click the "Save Settings" button to save your settings. Transfer your domain to complete the sale for free: In the "Transfer" column, click on the "Transfer" icon. The icon only shows up if a buyer has submitted payment to purchase the domain. On the "Transfer Domain" pop-up, enter your domain's authorization code and click on the "Submit Transfer" button. A "Transfer Order Created" message will appear at the bottom of the page. You can check the order and domain transfer status on your account summary page. IMPORTANT: Dynadot marketplace commission fee is 10% of the sold price. There is no listing fee at this time. The processing period will take 5-7 days once we receive the domain. Domain sale proceeds are deposited in Sales Balance by default. This balance can be cashed out or converted to Dynadot account balance for 2% bonus credit. The account balance can be used as payment for any future orders placed at Dynadot. Dynadot now supports Payouts. More Info: How do I list my domain in Dynadot's User Auctions? How do I list my domain for sale using your For Sale landing page?

• I've listed my domain for sale on Dynadot's Marketplace, how do I use the "For Sale" landing page?

  Our new "For Sale" landing page is a great tool to help sell your domains! Setting your domain to use it is easy - just follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name you wish to set to the landing page. Select "Sell Domain" from the "Action" drop-down menu. Check the “For sale landing page” option. Please note that this will override any DNS or name server settings currently being used, but the current settings will stay saved in your Dynadot account. You can also set a category, sub-category and description for your domain. Press the "Save Settings" button to set your domain to use the landing page.

• How do I edit my Marketplace listing?

  Our Marketplace is the place to buy and sell domains! If you've already listed your domain for sale in our Marketplace but need to make changes, simply follow these easy steps: Sign in to your Dynadot account. Select "Aftermarket" from the left-side menu bar, and click "My Marketplace Listings" in the drop-down. Click on the link under the "Settings" column. You will be able to edit the listing. To set the price, you will need to first unlock your account. Press the "Save Settings" button to save your changes. Learn how to view your Marketplace listing Learn how to close your Marketplace listing

• How do I close my Marketplace listing?

  Our Marketplace is the place to buy and sell domains! If you want to close your Marketplace listing, there are two says to do so:Option 1: Manage Domains Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you wish to remove from our Marketplace. Select "Sell Domain" from the "Action" drop-down menu. Set the "Not For Sale" option and click the "Save Settings" button. Option 2: Active Listings Sign in to your Dynadot account. Select "Aftermarket" from the left-side menu bar, and click "My Marketplace Listings" in the drop-down. Check the box next to the domain name(s) you want to close. Click on the "Remove" button to save your changes. Your domain should disappear from the list on the page. You can check your inactive listings by clicking on the "Inactive Listing" button at the top-right corner.