Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

Domain Transfers

  • How do I retrieve my authorization codes in bulk?

    If you're planning to transfer several domains from your Dynadot account, you can download your authorization codes in bulk by following these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and "Manage Domains" in the drop-down. Unlock your domain(s). Go back to "My Domains" in the left-side menu bar and then "Folders" from the drop-down. Click the "Download" icon on the right side of the page. If the domains are in a specific folder, you can select that folder in the top drop-down menu. Otherwise, you can leave it set to "All". On the "Folder Download" page that opens up, check the box next to "Authorization Code" and any other information you want downloaded (optional). Press the "Download" button to download your CSV file.

  • How do I transfer my .UK domain away from Dynadot to another registrar?

    Transferring a .UK domain is different than most domain transfers. If you want to transfer your .UK domain away from Dynadot, you can do so in your Dynadot account by following these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Click on the domain you'd like to transfer away. (The domain will be a blue link.) Scroll down to the "Transfer Lock" section. If you haven't already, use the link to unlock your account. Then, use the "Unlock" button to unlock your domain. Scroll down to the 'New Registrar Tag' section and press the "Release" button. Input the tag for your new registrar in the "New Registrar Tag" box and then click "Release" to confirm. Click on your shopping cart and follow the green "Checkout" buttons to submit your Release. Once you have completed this process, we recommend locking your account. There is no fee for this service. Find out how to transfer your .UK domain to Dynadot.

  • Why can't I transfer my .NGO/.ONG domains to you?

    Although we do support .NGO / .ONG domain registrations, we currently do not accept .NGO/.ONG transfers in to Dynadot. If you have a .NGO/.ONG domain registered at Dynadot, you can still transfer the domain away from us to another registrar that does accept .NGO/.ONG transfers in.

  • How do I set or change the default domain transfer lock of a smart domain folder?

    To set or change your default domain transfer lock settings for a smart folder, please follow these steps: Log into your Dynadot account. Select "My Domains" then "Folders" from the left-side menu bar. Click on the link listed in the "Transfer Lock" column. Once the page loads, select "Yes" if you want your domains to be locked by default. To save your settings, hit the "Save" button. Note: the domain transfer lock option you select will be applied to all the domains in that smart folder. You can also choose to "Auto Apply" these domain transfer lock options to future domains that you move into that smart domain folder using the button. How do I create a smart folder? How do I move domains in and out of smart folders?

  • What does it mean when you say "opt out of 60 day transfer lock"?

    Basically, if you don't opt out, then your domain will be locked for 60 days after any changes made to the Name, Organization, or Email field of your domain's contact record. This means that you will be unable to transfer your domain during the 60 days following the changes to your contact record. Please note that this opt out does not apply to the 60 day transfer lock that follows a new registration or transfer.

  • How do I transfer my .BE domain to Dynadot?

    To transfer your .BE domain to Dynadot, please follow these steps: Submit a domain transfer order on the regular transfer page. An authorization code is not needed. DNSbe, the .BE central registry, will send a confirmation email to the registrant email address as listed in the Whois. Please click on the link in the email to approve the transfer. .BE transfers are a little different from most domains: You do not need an authorization code from your previous registrar as they do not have authorization codes. You do not need to unlock your domain at your previous registrar as they do not have locks. The authorization email is sent by the central registry, not Dynadot, so look for an email from DNSbe sent to your registrant email address. Make sure to click the link in the email and approve the transfer. When your transfer completes, your domain expiration is extended 1 year from the transfer completion date, not from the current expiration date. For example, if you have 6 months left on your domain, after the transfer you will have 1 year left, not 1 year and 6 months. When your transfer completes, all your name servers are cleared. You would need to log into your account and set them again.

  • How do I complete my domain transfer to Dynadot if my domain is locked?

    If your domain is locked, your domain transfer cannot be completed until it is unlocked. This is something that you will need to contact your current domain registrar about as we are not familiar with other registrar's systems. Even if you unlock your domain, the domain may be "transfer locked" because it is a recent (within 60 days) registration or transfer. In this case, even if your domain is unlocked at the registrar level the central registry will not allow your transfer to complete. You must wait for the 60 day period to pass before starting your domain transfer. Learn more about the domain transfer process.

  • Why can't I transfer my domain?

    There are several reasons why you may not be able to transfer your domain: The domain is in "Registrar Lock" status. Registrar lock helps ensure that your domain is not transferred away by someone else. Please unlock your domain before attempting to continue the domain transfer. If you're transferring to Dynadot, you'll need to contact your current registrar to learn how to unlock your domain. You have not provided the authorization code for the domain. The authorization code, like the registrar lock, helps to keep your domain safe from being transferred out by someone else. With our bulk transfers, the auth codes are not initially required (though it's recommended to include them). In this case, you will receive an email from us letting you know where to enter them, so the transfer process can begin. If you are transferring to Dynadot, you will need to contact your current registrar to get your auth codes. The email address listed in the Whois directory is not valid. The transfer authorization email will be send to the Whois email address, so you need to be able to access that email. You will need to update your Whois email address before you can complete the authorization and continue the process. The transfer has not been authorized yet. Again, keep an eye out for that transfer authorization email sent to your Whois email. The domain expired before the transfer was initiated. Domain transfers do not officially "start" until the transfer has been authorized. Therefore, if your domain expires before the domain transfer has been initiated, there is a possibility that your domain transfer will be denied even if you submit a domain transfer order before the expiration date. The domain was newly registered. Newly registered domains cannot be transferred to a new domain registrar until after their first 60 days of registration per ICANN's policy. The domain was just transferred to your current registrar. Newly transferred domains cannot be transferred to another domain registrar until 60 days after the original transfer date, also per ICANN's policy. Please give yourself ample time (2-3 weeks) when you submit your domain transfer order so that your domain does not expire while we are attempting to authorize the transfer. Learn more about the steps involved in the domain transfer process

  • Can I transfer my domain from Dynadot to a different domain registrar?

    Yes, you can transfer your domain(s) to another domain registrar. There is no fee or penalty to do this; however, there are some restrictions: Domains that have expired cannot be transferred. You must renew them through us first. Domains less than 60 days old cannot be transferred. This is a rule enforced by the central registries. Domains recently transferred to Dynadot cannot be transferred out for 60 days. Domains in "Buy Lock" or "Auction Lock" status cannot be transferred. Find out how to transfer your domains away from Dynadot.

  • Why are you unable to send the transfer authorization email to any address I want?

    The registrant contact and administrative contact listed in the Whois are the only parties that can authorize a domain transfer as stated by ICANN. Therefore, the authorization email can only be sent to the address listed in those two fields. If you would like the authorization email sent to a different address, you would need to update your contact records with your current registrar first. Find out more about the domain transfer process. How do I update my Whois email address?



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