Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.
- I lost the password for my Dynadot account. Help!
If you have lost or forgotten your Dynadot username or password, please follow these steps: Go to Dynadot.com. Click on the "Sign in" link at the top of the page. Click on the blue "Forgot your username or password?" link. Enter the email address on file for your account as well as the username (username is optional). Press the "Look Up" button. NOTE: For this function to work, you must enter the email address associated with your Dynadot account. Our system will not email you if you have entered the incorrect email address.
- How do I know if I have account credit?
To view your account credit, please follow these steps: Sign in to your Dynadot account. Your "Summary" page will show your current balance next to the $ icon at the top. Choosing account credit as your payment method is the fastest way to register domains. Want to add account credit to your Dynadot account? Prepay now!
- How do I turn on the "Account Lock" feature?
The "Account Lock" feature is on by default for your security. If you turned it off and want to turn it back on, please follow these steps: Sign in to your Dynadot account. Select “Security” from the "My Info" drop-down menu. Click on the "Lock Account Now" button. Please note that if you leave your account unlocked, our system will automatically lock it again for your security after 1 hour.
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