- How do I initiate a change ownership request if I am the current owner (Domain Push)?
There are two ways to initiate a free change ownership request depending on if you are the current owner of the domain (who can do a domain push) or the recipient (who can do a domain pull). You only need to push the domain or pull the domain, not both. If you are the owner, there are a few thing you need to do before you start your change ownership domain push order: You should start by asking the recipient of the domain(s) to create a free Dynadot account if they do not already have one. Once the recipient has created a Dynadot account, you will need their forum name (this is different from their username) to then move or "push" the domain into their account. Make sure your domain is not about to expire. After you submit the domain push order, the recipient must accept the move before the domain expires. Otherwise, the domain must be renewed before it can be moved. Before you start the domain push, you will need to unlock the domain(s) you want to push. Once you've unlocked your domain(s) and have the recipient's forum name, you can start the change owner domain push order using the following steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to the domain name(s) you want to move. Click on the "Change Acct" icon. Under the "Domain Change Account (Push)" section, enter the recipient's forum name. Click on the "Change Account" button. Follow the "Checkout" buttons to submit your change owner order. An email will be sent to the recipient of the domain(s) asking them to confirm the move. Once the recipient accepts the move, the domain(s) will automatically be pushed from your account to the recipient's account. NOTE: You can only do a bulk change ownership request by doing a domain push, not a domain pull. To do a bulk domain push, simply check off all the domains you would like to push and then follow the same steps above.
- How do I renew my domain?
If you don't renew your domain, you risk losing it! To renew your domain, please follow these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to the domain name(s) you want to renew. Hover over the "Renew" icon and select "Renew." The selected domain(s) will be added to your shopping cart along with any domain privacy that you have with them. To checkout, click on the shopping cart and then click the "Check Out" button. Our system will take you through the check out process to submit your order. You will receive an "Order Complete" email from us when your order has finished processing and your domain (and privacy if applicable) has been renewed. You can also renew your domain for multiple years. If your domain has already expired, you may still be able to renew it during its grace renewal period. You can see how much time each domain extension offers for grace renewal on our TLD page. Please note that renewing your domain during its grace renewal period will be at the same price as a regular renewal (you can also see our renewal prices on our TLD page) until the last 10 days, during which Dynadot charges a $10 late renewal fee. Don't want to forget about your domain renewals? Learn how to set up auto-renew for your domains and our system will take care of the renewal for you! If your domain is past its renewal grace period, you may still be able to restore your domain; however this will be at a higher cost than a regular renewal. Find out more about the domain lifecycle. Don't want to renew your domain? Learn how to set your domain to "Do Not Renew".
- What is the Afternic DLS Premium and the SedoMLS Premium checkbox on the advanced search page?
When you search for a domain using our advanced domain search, you can opt to also search for premium domains from Afternic and Sedo, our domain aftermarket partners, by checking off the "Afternic DLS Premium" and/or the "SedoMLS Premium" check boxes. You can also opt to not pull in aftermarket premium domains by unchecking the boxes.
- I registered the wrong domain. What can I do?
With most domain extensions, we can grace delete the domain and issue you an account credit within 5 days of registration. Please submit a grace period deletion request in your account as soon as you realize the mistake. NOTE: Some domains have a grace deletion fee. Not all domains can be deleted for credit. Check out our grace deletion chart to see which of our domain extensions can be grace deleted. Any that cannot be grace deleted are listed as "none" under the grace period column.
- Can I get my $10 late renewal fee waived?
As of April 15, 2017, domains in their last 10 days of grace renewal period will be charged a $10 late renewal fee. Since this is a new policy, this fee may be waived once per account at our discretion during the transition period. The transition period will run from April 15, 2017 - December 31, 2017. Please contact us for more information at firstname.lastname@example.org.
- How do I mark my domain for deletion?
If you don't want to keep your domain name, you can mark it for deletion. This is different from a grace period deletion and you will not receive any account credit if you choose to delete your domain this way. To mark your domain for deletion before the expiration date, please follow these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. In the "Domain Name" column, click on your domain name (which should be a link). Scroll down to the bottom of the page and find the "Request Deletion" section. Click on the confirm check box, and then click the "Request Deletion" button. If the "Request Deletion" button is not present, you may need to unlock your domain first. If your domain is set to auto-renew, please disable those settings. The domain will be deleted 30 days after your request, so if you change your mind, you will need to cancel your deletion request before then. If your domain is close to expiration, you can also choose to set your domain to "do not renew" and let it naturally expire. NOTE: .EU, .BE, .UK, and .AT domains cannot be marked for deletion. For .AT domains, only a signed document from the .AT registrant can cancel the registration.
- What does it mean when a domain is set to "Do Not Renew"?
Don't want to keep your domain? You have the option to set it to "Do Not Renew." When a domain is set to "Do Not Renew," it will no longer appear in your "Expiring Domains" section on the "Account Summary" page. Furthermore, you will no longer receive expiration email notifications for these domains.
- How do I register a domain name for more than one year?
You can select the number of years you'd like to register your domain from within our shopping cart. To register a domain name for more than one year, please follow these steps: Navigate to the Domain Name Search page. Enter the domain name you wish to register in the search field. Select the domain name you want to register by clicking the appropriate checkbox. (You can also add domain privacy here as well.) Click on the "Add" button. The item will be added to your shopping cart at the top of the page. Go to your shopping cart and click on the "Edit Cart" button. On the "Your Shopping Cart" page, you should see a drop-down menu allowing you to change the duration of the domain registration. Select the duration you want for your domain registration (up to 10 years for most domain extensions). Follow the "Checkout" buttons to submit your order. Please note that some top-level domain extensions (TLDs) have limits on the number of years you can register your domain. Our drop down menu will reflect this.
- How many domains will be processed each day using the Data Analyzer tool?
There is no limit to the number of domains you can submit to our Data Analyzer tool. The number of domains that you will receive results for each day depends on your pricing level and your total spending amount: Regular - at least 10 results per day Bulk - at least 100 results per day Super Bulk - at least 1000 results per day Anything above that would depend on your total spending amount. Basically, the more you spend with us, the more domains you will receive results for per day.
- Do you charge an ICANN fee on top of your domain registration fee?
No, we do not charge a ICANN fee on top of our domain registration fee. All fees are included in our domain prices; you won't see any additional fees added at checkout. We believe in transparent domain pricing. Check out our domain price list