How do I unlock my domain?

To unlock your domain, please follow these steps:

  1. Sign in to your Dynadot account.
  2. Select "Manage" from the "Domains" drop-down menu.
  3. Check the box next to the domain name(s) you want to unlock.
  4. Click on the "Set Lock" icon.
  5. You will need to unlock your account first using the link below the "Lock Domains" button.
  6. Unlocking your account will require you to enter your "Birthday" as well as a Token Code if you have set up Google Authenticator and/or an SMS Code if you have SMS set up (you will need to click on "Send Sms Token").
  7. Click on the "Unlock Account" button.
  8. Click on the "Unlock Domains" button to unlock your domain(s).

Please submit a "Forgot Birthday" request if you do not remember your "Birthday."

Please submit a "Lost Cellphone" request if you have lost your cellphone or cannot access it for Google Authenticator and/or SMS.