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How do I turn off my SMS Authenticator settings?

SMS Authenticator, along with your "Security PIN" and Google Authenticator is a great way to add extra security to your account. This is why we recommend keeping it as a part of your account security. But, if you do want to remove SMS Authenticator from your Dynadot account, please follow these steps:

  1. Sign in to your Dynadot account.
  2. Click "My Info" from the left-side menu bar, then click "Security".
  3. Click Unlock Account, you will need to enter an SMS code (as well as your Security PIN and your token code if you also have Google Authenticator set up) to successfully unlock your account. If you are unable to enter your SMS code, use the "Lost Cellphone" link to contact us for help.
  4. Once your account is unlocked, scroll down to the "Two-Factor Authentication" section.
  5. Click ellipsis icon at the upper right corner and find "Edit" button. For security concern, you will need to enter password before turning SMS Authenticator off by clicking "Disable SMS" button.

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