Dynadot Help

帮助

• How do I participate in expired closeouts?

  Our Expired Closeouts are a great way to pick up domains that are about to expire. There are a few requirements to participate: You must have a Dynadot Account (creating one is free). You must not be banned from our auctions. You must have $5 in account balance, or have completed a successful order payment of at least $5 with us within the last 365 days. If you are new to Dynadot or do not have a recent order history, the easiest way for you to fulfill this requirement is by creating a prepay order. Please note that the amount of the prepay will default to $100.00, but you can adjust this manually. NOTE: In rare cases, a domain purchased during closeout will not be added. This could be for two different reasons: 1. The original registrant renewed the domain. 2. The payment method declined. Related help files: What is a closeout? Do closeout domain fees include renewal?

• Do closeout domain fees include renewal?

  The fixed price does not include the domain extension’s renewal fee. The renewal fee will be added during checkout. Related help files: What is a closeout? How do I participate in expired closeouts?

• What is a Dynadot sub account?

  A sub accounts is a separate Dynadot account that can access another Dynadot account. This is useful for large businesses or web developers. Now owners can allow others to manage their domains through a range of capabilities. To enable this feature, the first step would require a different / new Dynadot account. This account will have a different account holder, username, account info, etc. Owners can select between three different access levels: 1. Domain Only - Enables the sub account to manage domains. 2. Auction Bids - Enables the sub account to bid on auction in Dynadot Aftermarket on your behalf 3. Domain and Auction bids - grants access to both domain and auction bids. NOTE: Payment and billing are hidden from all access levels and remain the owners responsibility.How can I invite another accounts? Owner inviting staff: Sign in to your Dynadot account. On the left hand side please select “My Info” > “Sub Accounts” Click “Add User” Enter the staff member’s email address, select the access level, then click “Send Invite” An email will be sent to the staff member to confirm access within 48 hours.User requesting access to an account: Sign in to your Dynadot account. On the left hand side please select "My Info", > "Sub Accounts" > "Accounts I can access" Click on "request access" Enter the forum name, the email address associated with the owners account & the access level, click "send request". An email will be sent to the owner NOTE: The owner must log into the same account that is associated with the Dynadot user and forum name. Once logged in the owner can, confirm, deny and change access levels.How do I accept access from the owner? There are two scenarios: Scenario A: The recipient already has a Dynadot account Scenario B: The recipient does NOT have a Dynadot account For Scenario A: Open the invitation email from the email address sent from the owner. Click on "sign in to confirm access". Sign in to your Dynadot account. Click on "Confirm Access". For Scenario B: Create your Dynadot account. After the security questions have been answered please return to the email and click "confirm access". Log into to your Dynadot account and confirm access How do I accept access from the owner? Sign in to your Dynadot account. On the left hand side click “My Info” > “Sub account” Locate the account you would like to access and click “Access Now”. You are now viewing the owner’s account based on the permissions that have been enabled. A blue banner will display be displayed across your account showing your account. To log out of owners account Click on the ‘Exit sub-account’ on the top right hand side You are now in your account

• 如何把域名列举在Dynadot的用户拍卖中？

  您现在可以通过我们全新的用户竞拍功能对您的域名进行竞拍！竞拍域名非常简单，只需按照以下步骤操作： 登录您的Dynadot账户。 在您列出域名进行竞拍前，您必须解锁账户。 从左侧菜单栏选择“我的域名”，点击下拉菜单中的“管理域名”。 选中要上架竞拍的域名旁的复选框并选择“批量竞拍”下拉菜单的“出售域名”。 选择下拉列表中的“竞拍”。 为您的竞拍列表设置“起拍价”。 如果希望使用我们的任一个竞拍登录页面，请选中“竞拍登录页面”选项并选择希望使用的模板。请注意，这将覆盖目前使用的DNS或名字服务器设置，但当前设置将保存在您的Dynadot账户中。 点击“竞拍预警”按钮将您的域名上架竞拍。 重要提示： 竞拍将在您点击“竞拍域名”（Auction Domain）按钮后立即开始。开始后您将无法更改竞拍，但竞拍可以在出现报价前被取消。 Dynadot的竞拍佣金为最终价格的10%。现在不需要交纳上架费。 所有Dynadot用户竞拍将持续7天。 域名在我们的用户竞拍中上架后将无法解锁、删除、移动至其他Dynadot账户或转移至另一注册商。 因为处理时间需要5-20天，所以无法对将在少于15天内过期的域名进行竞拍。 竞拍收入默认将以账户信用发放。信用可用于在Dynadot任何将来订单的支付。 注意：Dynadot现在支持派彩了。

• What are TrueName domains?

  TrueName domains are domain names that provide protection against phishing and domain fraud using the Donuts registry's proprietary homographic blocking technology. This protection actively prevents bad actors from registering similar or look-a-like domains frequently used to deceive users online while taking advantage of your brand/domain name. This security, combined with the wide variety of unique domain extensions available through the Donuts registry, means you can build your brand presence or website without worry of common domain fraud or malicious phishing tactics. Features and Notes: TrueName domain protection is applied to all Top Level domains under the Donuts registry. If you already own a domain under a Donuts TLD, it will automatically receive TrueName protection. There is no additional cost in registering TrueName domains. Protection will remain for as long as the domain name is registered. Protection is applied at the registry level, which will prevent look-a-like domains from being registered across the web.

• How do I add my US bank account to my Dynadot account?

  Sign in to your Dynadot account. Select "Payments" from the left-side menu bar and click "Bank Accounts" on the right. On the next screen, click “Add Bank Account”. (For security reasons a “2-factor authenticator” is required to add a bank account) In the next window click “Continue”. Choose your bank in the list or enter it in the search field. Enter your internet banking credentials. Choose the account you’d like to add and click “Continue”. Click “Continue” one more time and your bank account is linked to your Dynadot account You will be able to use your account to register new domains, set your domains to Auto-renew, set Autopay and add proxy bids for your auctions.

• 我在用户竞拍中赢得的域名获得续期了吗？

  否，在我们用户竞拍中赢得的域名不会作为购买的一部分而得到续期。如果您要对域名续期，竞拍费用将不包括相关的收费。

• How do I set up email forwarding if I’m using DNS?

  Every domain registered at Dynadot comes with free email forwarding as well as free domain parking, DNS settings, domain forwarding, ownership changes, and our free website builder! Email forwarding allows you to receive email to an address on your domain name, for example, [email protected] The email is forwarded to an existing email, such as your Gmail, Yahoo, Hotmail, or other email. To set up email forwarding for your domain whilst using our DNS, please follow these steps: Log into your Dynadot account. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. Under the "Domain Record" section, select “Email Forward“ from the “Record Type” drop-down. Enter in the email address you want for your domain email in the “Alias” box (you do not need to enter the full email address such as [email protected], only the "email" part should be entered from this example). Enter an existing email address that you want your email forwarded to in the "Email" box. Press the ”Save DNS” button save your changes . NOTE: You can specify up to 10 different email addresses to have forwarded. If you want to have catch all email forwarding, enter a * as the email username. There are also some additional limits to our email forwarding. Want to get email for your domain without any limits that doesn't have to be forwarded? Check out our Email Hosting or Website Builder Business Plan.

• 注册.NYC域名要满足什么要求？

  .NYC域名要求在纽约市的五个行政区之一中有实体场所。注册.NYC域名时，您需要创建在纽约的联络记录。如果您已经有在纽约的联络记录了，则可在下拉菜单中选择。 您可以稍后在自己的Dynadot账户中进入您的.NYC联系人设置并对其进行编辑。 以下信息来自.NYC注册局，也是.NYC域名的注册要求： 纽约市要求，只允许那些和城市存在实质和法律联系的个人或实体注册.NYC域名（“联系政策”）： .NYC的注册人须为二者之一； 为主要居住地是纽约市有效地理地址（“Nexus类别1”）的自然人；或者 为拥有纽约市街道地理地址的实体或机构（“Nexus类别2”）。 纽约市的邮政信箱地址不视为符合Nexus政策要求。 注册人必须在其与注册商和/或经销商的协议中认同，其符合所有相关联邦、纽约州及纽约市法律，包括通过互联网进行经营的税务要求。注册人可访问纽约市财政部网站（现网址为：www.nyc.gov/finance），获取城市税法的详细合规信息。 注册人在注册该域名的全部流程中须符合相关Nexus类别要求。 注册人不得将.NYC域名授权、转托或转移给不符合Nexus政策要求的第三方。

• 你们支持提现吗？

  是的， 我们支持满足以下条件的账户余额提现： 如果订单仍符合退款条件，请提交退款至原支付方式的退款请求。 会有提现金额5%的费用来支付该项交易所产生的费用。 The minimum payout amount in USD that can be requested is $100 USD. The minimum payout amount in CNY that can request is 700 yuan. PayPal提现，可向您指定的电子邮箱地址支付。支付宝提现适用于账户余额为人民币（CNY），可向您指定的电子邮箱或手机号码相关联的账户支付。支票提现可用于美元（USD）账户余额。 由于PayPal对向国际账户的付款收取额外费用，所以对于$500美元以下的付款可能会有额外的成本。少于$500美元的提现请求可能会产生额外费用。 您可能会被要求验证账户的详细信息。 更新您的帐户信息将触发一个月长的等待期。 如果我们无法验证帐户持有人，欺诈活动已经确定，或涉嫌与帐户有关的请求，那么支付请求可能会被拒绝。 First time payout orders will take longer, it can take a minimum of seven to ten business days to complete. 后续支付订单可能需要两到五个工作日才能完成。 NOTE: Dynadot is not responsible for any additional fees that may be charged by PayPal. Accounts must be active for at least 6 months if you are requesting a payout. Withdraws of prepay credit upon which a bonus have been received or granted will result in the bonus being forfeited.

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