- How do I know if I've received any new messages?
Dynadot的用户可直接在账户中便捷的向彼此发送消息；只要知道收信人的论坛名称（与其用户名不同）即可。要查看您是否收到新消息，请遵循以下步骤： 登录您的Dynadot账户。 Look for the envelope icon at the top of the page. If you have any new and/or unread messages, a number will be displayed here. To view your messages, click on the envelope icon and go to "Inbox." We will also notify you by email when you have received a new private message.
- I lost the password for my Dynadot account. Help!
If you have lost or forgotten your Dynadot username or password, please follow these steps: Go to Dynadot.com. Click on the "Login" link at the top of the page. Click on the blue "Forgot your username or password?" link. 为您的账户输入文件上的电子邮箱地址以及用户名（用户名为可选项）。 Click on the "Look Up" button. NOTE: For this function to work, you must enter the email address associated with your Dynadot account. Our system will not email you if you have entered the incorrect email address.
- How do I sign up for a new Dynadot account?
Thanks for asking! There are two ways you can create a new Dynadot account: Visit our Create Account page and fill out the form. Create an order on our website and the system will prompt you to create an account if you do not already have one. Not sure what to order? We've got plenty to choose from! Register your dream domain Transfer a domain you already own to us Preorder a domain that hasn't even launched yet! Shop our domain market where you can buy and sell, bid on, or catch your next domain! 建立网站——快来看看我站简单易用、可全部定制的建站帮手模板（前5个页面免费）吧！ Purchase one of our web hosting plans - we've got VPS! Secure your website with SSL 在Facebook上为Dynadot点赞在Twitter上关注Dynadot在LinkedIn上关注Dynadot在Google+上Twitter上关注Dynadot 在Pinterest上Twitter上关注Dynadot访问Dynadot博客
- I forgot my .TEL password, how do I reset it?
您可在Telhost的登录区域重置.TEL密码；您会看到一个忘记密码的链接。 How do I set up my .TEL domain?
Google Authenticator, along with your "birthday" and SMS Authenticator is a great way to add extra security to your account. This is why we recommend keeping it as a part of your account security. But, if you do want to remove Google Authenticator from your Dynadot account, please follow these steps: 登录您的Dynadot账户。 Select "Account Lock" from the "My Info" drop-down menu. Unlock your account. This will require you to enter a token code from your Google Authenticator app (as well as your "birthday" and SMS code if you also have this enabled). If you can't enter your token code, use the "Lost Cellphone" link for help. Go to the "Google Authentication" section. Enter your password for security. Then click "Disable Google Authentication" to turn it off. We recommend relocking your account by clicking "Lock Account Now" at the top of the page when you are done. Note: This will not automatically remove your "Dynadot:username" account from your Google Authenticator app. To remove that, you will need to open the app and click on the pen icon at the top right-hand corner. Then, click on the red minus sign over your "Dynadot:username" account and click "Remove Account" to confirm its removal from the app. Please make sure you have already performed the steps above before removing it from the app.
- How do I know if my domain is locked?
To check the status of your domain lock, please follow these steps: 登录您的Dynadot账户。 从"域名"下拉菜单中选择"域名管理"。 Under the "Settings" column, look for the lock icon. If the lock icon is filled in, the domain is locked. If the lock icon is grayed out, the domain is unlocked. You can also see if a domain is locked by clicking on the domain from the "Manage" page and scrolling down to the "Transfer Lock & Auth Code" section. We recommend keeping your domains locked unless you are in the process of a transfer. This helps ensure their security. If you do leave a domain unlocked, our system will relock it after 14 days. Learn how to unlock your domain
- How do I set a renewal email?
讲到续费，未雨绸缪总不是坏事！所以我们提供“续费邮箱”的选项，让您能用两个不同的邮箱接收域名续费通知，即您的账户邮箱和您的续费邮箱。 To set up your renewal email, please follow these steps: 登录您的Dynadot账户。 从"个人信息"下拉菜单中选择"账户信息"。 点击蓝色"解锁账户"链接。 验证您的"生日"和其他任意由您授权的2步验证的验证码，然后点击"解锁账户"按钮。 Add or edit your preferred email to the "Renewal Email Address (optional)" section. This should be a different email than your account email. Edit any additional account info. Once you have updated your renewal email and any additional information, enter your account password in the provided field. 点击"保存信息"按钮来保存您的改动。 Please note that updating your account information (including your renewal email) will not affect your Whois contact record(s). See more info about the difference between account info and contact records.
- When will I be required to enter my Google Authenticator token code?
Google Authenticator, along with your "birthday" and SMS Authenticator is a great way to add extra security to your account. This is why we recommend keeping it as a part of your account security. 将其添加进您的账户，在登录Dynadot账户前，您会被要求输入谷歌身份验证器令牌，以及用户名和密码。 You will also be required to enter it anytime you unlock your account. Unlocking your account is required for certain account functions such as editing your account info and unlocking your domains. If you are using both Google Authenticator and SMS Authentication, you will need to enter both along with your "birthday" to unlock your account, but at login you will only be required to enter your Google token code after your username and password. Lost your cellphone? Forgot your birthday?
- How do I change my Dynadot account email address?
由于我们会向您发送有关域名续费的邮件，我们建议您确保使用常用邮箱地址作为账户邮箱。我们也不建议使用与您账户内域名关联的邮箱，因为如果域名过期，您将无法进入邮箱。 要变更账户邮箱，请遵循下列步骤： 登录您的Dynadot账户。 从"个人信息"下拉菜单中选择"账户信息"。 You will see your current email address listed under the "Account Info" section. 点击蓝色"解锁账户"链接。 验证您的"生日"和其他任意由您授权的2步验证的验证码，然后点击"解锁账户"按钮。 您现在可以编辑自己的邮箱地址以及额外添加一个自动续费邮箱地址以接收续费通知。 Once you have updated your email address as well as any other account information, enter your account password in the provided field. 点击"保存信息"按钮来保存您的改动。 请注意，更新您的账户信息并不会影响您的Whois联系人记录信息。更多信息，请点击账户信息与联系人记录之间的不同。
- What does the account area look like?
Well, it's easy to create a free account and see for yourself! But, here are some screenshots of the account management area on our website. Click on the thumbnail image to see the full screenshot. Name Server Setting Screen Shot A screenshot of the name server settings area where customers can set name servers for a domain name. DNS Page Screen Shot A screenshot of the DNS page where customers can set DNS for a domain name. 账户概览页面截屏 账户细目区域截屏。