Dynadot Help

如果您在Dynadot遇到关于域名,网站,辅助工具等任何问题,请使用我们的帮助信息索引来查找您所需要的信息支持,若您需要进一步的帮助,请与我们的团队联系。

帮助>账户管理

账户管理

  • 我该如何得知自己是否收到了新信息呢?

    Dynadot用户可以轻易地在他们的账户中互相发送信息。您所需要的只是收件人的论坛名称(该名称有别于他们的用户名)。要查看您是否收到了新信息,请按照以下步骤操作: 登录您的Dynadot账户。 在右上角,将鼠标悬停在您的个人资料名称上,并从下拉菜单中选择“查看收件箱”。 如果有任何新的和/或未读的邮件,您将会在收件箱中看到它们。 要查看信息,请点击“主题”字段中的链接。 当您收到新私信时,我们还将通过电子邮件通知您。

  • 我应如何注册新的Dynadot账户?

    感谢您的咨询!您可以通过两种方式创建新的Dynadot账户: 请访问我站的创建账户页面并填写表格。 在我们的网站上创建一个订单,如果您没有账户,则系统会提示您创建一个账户。 不确定要购买些什么?我们为您提供了多种选择! 注册您理想中的域名 迁移域名至我站 在尚未发布前就预订一个域名吧! 进入我们的域名市场购物,您可以在这里进行买卖、投标或获取您的下一个域名! 创建您的网站——了解我们简单易用且完全可自定义的网站建立器模板(第一个页面免费!) 使用SSL保障您的网站 在Facebook上为Dynadot点赞在Twitter上关注Dynadot在LinkedIn上关注Dynadot在Google+上Twitter上关注Dynadot 在Pinterest上Twitter上关注Dynadot访问Dynadot博客

  • I lost my security key! How do I submit a “Lost Key" request?

    If you lost or misplaced your security key, you will need to get your settings reset. To submit your reset request, please follow these steps: Please Sign in. Select “Security” from the "My Info" drop-down menu. Click on the "Lost Security” link on the new page. Enter the answer to your secret question and provide any additional information below. Please note that your secret question must exactly match what you entered when you created it. Click on the "Submit Request" button to submit your request. A Dynadot team member will review your request. Please allow 2 days.

  • 如何为其他人授予编辑我的网站建立器的权限?

    Our Website Builder Business plan allow you to create a separate log in for someone to edit your website. This is a great tool if you would like a designer or employee to make changes to your site while keeping your personal account information private. To give someone access to edit your Website Builder, please follow these steps: 登录您的Dynadot账户。 从左侧菜单栏选择“我的网站”。 记下“网站”栏下的建站帮手ID号码。 点击要使用的网站建立器旁的“编辑”链接。 点击左边工具栏中的“设置”图标(看起来像一个齿轮)。 Next, click on the "User". Click on the user you'd like to give editing privileges to. If you need to create a new user, please enter the email and password. 在页面底部,选中“建站帮手”下的“编辑能力;不进入‘域名’或‘电邮’区域”复选框。 保存设置。 参考您早前记录下来的站点建设号码,然后输入至以下链接中的“您的号码”处:https://sitebuilderYourNumberHere.dynadot.com/edit/edit.html 如果您希望用户来编辑您网站,可以将此链接提供给他们;用户需要使用个人邮箱地址和密码登录。

  • 贵站的服务是否设有代理商账户呢?

    中间商是代表他们客户向域名注册商或另一家域名中间商购买域名的公司或个人。通常,您通过中间商购买的域名并不属于您所有,相反其所有权归中间商所有,这是需要注意的一点。 For many years Dynadot did not offer reseller services. However, we are currently working on bringing the best possible reseller service to market. Please check back in the second quarter of 2023 (Q2 2023).

  • How do I activate my security key to my Dynadot account?

    Linking your Security key to your Dynadot account, along with your "birthday" and Google Authenticator is a great way to add extra security to your account. This is why we recommend adding it as a part of your account security. To activate your Security key, you will first need to purchase and register your physical security key on your computer. Each security key has its own steps. Please refer to the product guide and follow those steps. After you have registered your key, please follow these steps: Sign in to your Dynadot account. Select “Security” from the "My Info" drop-down menu. Unlock your account using the button at the top of the page. Under “Two Factor Authenticate“, click on ‘Security Key’. Insert the security key into your computer’s port, or connect via your mobile device. Once you have connected please verify your key through touching the top of the key. Click on the "Enable Security Key" button to save your changes. Please note: Your browser may ask you to allow/enable permissions.

  • 求救!我丢失了手机或序列号!如何更改我的Google认证器或短信设置?

    如果您的手机遗失或无法进入谷歌身份验证器应用,则需重置设置。要提交重置请求,请按以下步骤操作: 登录您的Dynadot账户。 选择“我的信息”下拉菜单中的“安全”。 点击“管理Google验证器”或“管理短信验证”按钮。 点击新页面上的“丢失手机”链接。 输入密保问题答案并提供以下额外信息。请注意,您的密保问题必须和您创建时完全一致。 点击“提交请求”按钮以提交您的请求。 Dynadot团队成员将在更新您的Google验证器或短信设置之前审核您的请求。如果需要您提供更多信息,我们讲通过您的账户邮箱联系您。处理您的请求最多需要2个工作日。

  • Can I change/update my PIN number?

    Sign in to your Dynadot account. Click ‘My Info’ > ‘Security’. Scroll down to the Customer Pin section. Here you can reset the PIN as well as see when it expires.

  • What do the statuses on my backorder requests page mean?

    There are 5 statuses that you may come across from the backorder requests page of the user control panel. Here are what they mean. ACTIVE: Domain names that you have placed backorder requests for. Status will change after the name has dropped. SUCCESS: The domain was successfully secured on your behalf, either by you being the only person who placed the request or winning it at auction. AUCTION: The domain is currently in auction. It is open for bids. FAILED: The domain was not successfully secured for your account. It means we have failed to catch the name. DIDN'T WIN: The domain was not successfully secured for your account. It was won by someone else in auction. Note: We send email notification when we successfully catch the domain name that you requested. If you are the only person who requested the name, we will automatically create an order for you. If there were multiple requests, the domain will go to a public auction where everyone has a chance to win the domain.

  • 什么是2步验证?

    Dynadot对待账户安全是十分严肃认真的。因此我们不会仅仅依赖您的用户名和密码来确保您域名的安全。除要求您输入“生日”外,您还可以设置两步验证,以为您的账户添加二外安全防护。 我们提供以下的安全选项,您可以为账户添加2步验证: 短信验证:您会收到短信验证码,您必须输入该验证码和“生日”以解锁您的账户。 Google认证:这是一款为您提供限时验证代码的智能手机应用,您必须输入代码和您的“出生日期”才能解锁账户。 Security Key: Is a physical USB drive that connects with your devices, including computers and laptops, to prove identity to access specific resources on a network. Similar to an OTPs, a security key can be used to authenticate a user whenever they wish to access specific resources or need to log in to their accounts on a website or an application. 如果您想为账户进一步提升安全防护,则可同时使用短信验证和谷歌身份验证器;之后若要解锁账户,则会要求您输入这两种验证,以及您的“生日”。

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