Dynadot Help

Dynadot offers a wide variety of Aftermarket products, one, in particular, is our "domain sale". Domain sale proceeds that were initiated October 18, 2023 or later are deposited into your "Sales Balance" by default. This balance can be cashed out or converted to a Dynadot account balance for a 2% bonus credit. The account balance can be used as payment for any future orders placed at Dynadot.

To withdraw your Dynadot sales balance, please follow these steps:

1. Sign in to your Dynadot account.
2. On the summary page you will see "Sales Balance" (please note, the sales balance will only be visible if you have sale proceeds).
3. Select "Payout" from the right-hand side.
4. If your account is locked, you will be prompted to unlock your account before proceeding. Unlocking your account will require you to enter your "Security PIN" (as well as a Token Code if you have set up Google Authenticator and/or an SMS Code if you have SMS set up).
5. After entering the necessary information to unlock your account, click the "Unlock Account" button. This will take you back to the Summary page where you select "payouts" again.
6. There will be two options for you to select from. Either "Dynadot Credit" which instantly adds to your balance with a 2% bonus, or "Cash Out".
7. Once you select "Cash Out", there will be a drop-down menu with payment methods listed. If the sale balance is USD, PayPal or Check (min. $100.00), bank wire (min. $2000); if it's CNY, Alipay (min.￥700).
8. Select your method, depending on the type of payment method you select, you may be prompted to submit additional information. (e.g. PayPal requires an email address and confirmation check box).
9. Click on the "Request Payout" button to submit your request.

The account balance and sales balance are not the same. Your sales balance is separated from your account balance (e.g. Prepay). Your sales balance will only be visible if you qualify.

• Processing time for Sales balance is between 5-7 days.
• When you convert your Sales balance to your Dynadot account balance, you will receive a bonus of 2%.
• Unfortunately, it is not possible to convert your Dynadot account balance back to the sales balance.
• PayPal may deduct extra fees from your payout amount. Unfortunately, this is outside of our control and will be deducted from the payout amount.