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A place for Dynadot and community experts alike to ask questions, share ideas, and more.
Account banned
6/12/2012 06:46
Hello friends,
my user name is rankingbyseo and account is banned due to some payment issue of expired domain .Can you please give me my expired domain and also did my account live ASAP.
I am waiting your response....
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6/12/2012 09:08
We have responded to your email regarding the auction ban.
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6/13/2012 00:40
This is the details :-
status:       Cancelled
date created: 2012/06/09
order number: 1803054
ITEMS - domain auction
    winning bid ($11.99)
    Result: Canceled
  total cost:   $11.99
  payment type: Account Balance

I am not in my office since last 3 days so i can not pay this.Can you allow me to pay and restart my account ASAP.
Reply Quote
6/13/2012 09:31
We cannot accept payment for the Expired Auction since the order has been cancelled and the domain has been deleted.  Unfortunately, it is now in redemption period and the original Registrant is the only on that can restore it.
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6/14/2012 01:11
So what we can do now for resume my account.
Please tell me a good point to start my account and waiting time also that when can i see my account live?
Reply Quote
6/14/2012 09:42
We would not be able to remove the auction ban since we already did in May of this year.  For more information, you can send an email to [email protected].
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6/16/2012 05:10

Well...I am not expert in doing this. If you guys can activate my account again and can tell me the best way to move forward, I would appreciate.

I really understand the issue but don't know what to do when I bid and miss to pay on time. Is there any alternate for this, any way to pay in case I manually miss to pay?

Please cooperate with me to fix it permanently.

I just don't want to let it happen again and again.

Hope you can understand.

Lalit Sharma
Reply Quote
6/16/2012 15:14
We understand that there is a limited payment window available,  that can not be helped.  To combat this,  we do offer auto-pay for your auction-wins.

How do I automatically pay for Expired Domain Auction and Backorder orders?

Congrats on winning your Expired Domain Auction or Backorder! If you won a backorder and it does not go to auction, it will automatically be processed using your autopay settings. You can use the steps below to update those settings to your preferred payment method. For a backorder auction or an expired auction order, you will need to turn autopay on if you haven't already by following the steps below.

  1. Sign in to your Dynadot account.
  2. Select "Payments" from the left-side menu bar and click "Marketplace Default Payment".
  3. If you want to use autopay for your expired auction and backorder auction orders, set "Turn autopay on?" to "Yes."
  4. Select your preferred payment method.
  5. Click on the "Save" button at the top right corner to save your changes.
  • The Primary Payment Method for USD is account credit; auto-payment will not go through unless you have enough account credit in your preferred currency to pay for your order. Prepay into your account to solve this problem.
  • You can choose to pay with credit card for currencies except CNY and IDR if you have already added a credit card.
  • You can choose to set a First Backup and Second Backup payment method in case there is an issue with the Primary or First Backup payment option.
  • If you fail to pay for your Expired Domain Auction or Backorder auction, you may be banned from our auctions and backorders.
  • You cannot select different autopay methods for expired auctions and backorders.
  • The payment method you choose for Expired Domain Auction and Backorder auto-pay orders is no longer the same payment method used for domain auto-renewals.
From Help Section: Domain Market > Expired Domain Auctions > How do I automatically pay for Expire...
Reply Quote
6/20/2012 00:28
Is there no chance to remove banned in my profile for future if yes then please tell me the time period of this banned ?

Its urgent...pls reply soon..
Reply Quote
6/20/2012 16:08
We will lift the ban once per year.  It looks like this was actually done twice for you in 2012.  You can request that we lift the ban again in June of 2013.

In general,  please try to refrain from bidding on domains which you do not intend to pay for.
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6/21/2012 04:18
But dynadot does not allow me to bid any domains?

Is there any other chance to buy expired domains from dynadot like directly or any other method if yes then please tell me ASAP.
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