Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.
Successfully saved! You can find all your saved articles at Dynadot Help > Saved Articles.

How do I cancel my order?

Not all orders can be cancelled. If your order is still in "Waiting for Payment" status (and is not in payment pending status), then you should be able to cancel it by following these steps:

  1. Sign in to your Dynadot account.
  2. You should see your open orders listed at the top of the "Summary" page.
  3. You can also access any open orders by clicking on your notifications along the top bar.
  4. If your order is eligible for cancellation, there will be a "Cancel" option under the "Edit payment" drop-down menu.
  5. Select "Cancel" and click on the red "Confirm" button to confirm.
  6. Your order's status should change to "Cancelled".

If you are unable to cancel your order, you can contact us at [email protected] to see if we can cancel your order for you. If your order included new domain registrations, you may be able to grace delete your domains.

See our Refund Policy.

Was this article helpful?
Sorry about that! What did you find most unhelpful?
Thanks for your feedback. We're glad we could help.
Thanks for your feedback. We will continue to improve.

Share and Get $5

Learn about our easy-to-use referral program that provides nothing but value.

Still Require Assistance?

Check out our resources
Are you sure you want to close the chat?Chat will be closed and the chat history will be cleared.
continue to sign out,
or stay on chat.
To review this chat session please click this windows.
Chat Online
Chat Online0