DYNADOT HELP

How do I add account credit to my Dynadot account?


Account credit can be paid into your Dynadot account to be used for future orders with us. Using account credit has several benefits including faster order processing and, in some cases, discounted pricing. Plus, it never expires!

To add account credit to your account, you need to submit a prepay order:

  1. Go to the Account Prepay page.
  2. Choose the currency you'd like to use for your prepayment by using the drop-down menu located in the top bar. Please note that your default currency must match the currency of your account credit to be able to use it for an order.
  3. Enter the amount of money you'd like to prepay into your account.
  4. Click on the "Credit Account" button. The item will be added to your shopping cart at the top of the page.
  5. To checkout, click on the shopping cart and then click the "Check Out" button.
  6. Our system will take you through the check out process to submit your order.
  7. You will receive an "Order Complete" email from us when your order has finished processing. Once it has finished processing, you should see your Account Balance updated.

Please note that any money you add to your account will be non-refundable. This is clearly stated in our Service Agreement, Part 1, Section 1.


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