DYNADOT HELP

Why was my international domain name (IDN) not registered?


Sometimes our domain search will say that your IDN is available, but we will not be able to register the domain for you. The problem is caused by one of the following reasons:

  • You did not enter the correct language tag for your IDN. We can usually fix this for you by changing the language tag for your IDN. But to prevent delays, try to enter the correct language tag for your domain when you start your order.
  • The IDN you entered contains characters that are not supported. The central registries do not support every character for every language. For example, in Greek there are some characters that are actually the combination of two simpler characters. The registry will support the simpler characters, but not the combined character. Another example is Verisign, the central registry for .COM, .NET, .CC, & .TV, does not allow the Euro symbol.
  • A variant of the IDN already exists. Some languages have two ways to write the same character. For example, Chinese has traditional characters and simplified characters. If someone has registered the traditional version of your IDN, then you are not allowed to register the simplified version.
  • The IDN you entered combines two different languages. Sometimes combining characters from two different languages into one IDN is not allowed and will result in a "charset problems" error in our system. For example, a domain containing Cyrillic characters can not also have English characters. This is because the Cyrillic alphabet is related to the English alphabet and combining characters from both languages could lead to confusion. Other language combinations are allowed, like Chinese and English.

Unfortunately, the IDN domain search will not detect these errors. The errors can not be detected until we try to register your IDN. If for some reason your IDN can not be registered, you will be issued an account credit which can be used towards your next Dynadot order.


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