Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

I was searching for a domain and received a "charset problem" message. What does this mean?


This error means that our system was unable to parse the domain name you are searching. In most cases, the Internationalized Domain Name (IDN) you entered combines two different languages. Sometimes combining characters from two different languages into one IDN is not allowed. Our system will try to match your entry to all languages before issuing this error.



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