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A place for Dynadot and community experts alike to ask questions, share ideas, and more.
Not receiving all emails
5/24/2013 18:54
For some reason I am not getting all my emails....any one else having this problem???
Reply Quote
5/25/2013 11:25
Specifically two senders cannot send email to anyone in my domain '' Here is the message:

Remote Server returned '< #4.4.7 smtp;400 4.4.7 Message delayed>'

Original message headers:

Received: from ( by ( with Microsoft SMTP Server id; Fri, 24 May 2013 22:03:36 +0000
Received: from mail54-co9 (localhost [])       by
(Postfix) with ESMTP id 5AF4AC00C5     for <[email protected]>; Fri,
24 May 2013 22:03:36 +0000 (UTC)
X-Forefront-Antispam-Report: CIP:;KIP:(null);UIP:(null);IPV:NLI;;RD:none;EFVD:NLI
X-SpamScore: 4
X-BigFish: PS4(z569dh54e0i5608izc85fh62a3Izz1f42h1ee6h1de0h1fdah1202h1e76h1d1ah1d2ah1fc6hzz17326ah18c673h8275bhz32i2a8h668h839hd24hf0ah1288h12a5h12bdh137ah1441h1504h1537h153bh162dh1631h1758h18e1h1946h19b5h19ceh1ad9h1b0ah1bceh1d07h1d0ch1d2eh1d3fh1dc1h9a9j1155h)
X-Forefront-Antispam-Report-Untrusted: SFV:SKI;SFS:;DIR:OUT;SFP:;SCL:-1;SRVR:BL2PR04MB132;;LANG:en;
Received: from mail54-co9 (localhost.localdomain []) by mail54-co9
(MessageSwitch) id 1369433013935370_12809; Fri, 24 May 2013 22:03:33 +0000
Received: from (unknown [])       by (Postfix) with ESMTP id D8429BE036D     for
<[email protected]>; Fri, 24 May 2013 22:03:33 +0000 (UTC)
Received: from ( by ( with Microsoft SMTP Server (TLS) id; Fri, 24 May 2013 22:03:33 +0000
Received: from ( by ( with Microsoft SMTP
Server (TLS) id 14.16.311.1; Fri, 24 May 2013 22:03:27 +0000
Received: from ( by ( with Microsoft SMTP
Server (TLS) id 15.0.698.13; Fri, 24 May 2013 22:03:26 +0000
Received: from ([]) by ([]) with mapi id
15.00.0698.010; Fri, 24 May 2013 22:03:26 +0000
From: Brenda Wyman <[email protected]>
To: "[email protected]" <[email protected]>
Subject: test
Thread-Topic: test
Thread-Index: AQHOWMqDC44N0wVulUCjIJtkwsiwVw==
Date: Fri, 24 May 2013 22:03:24 +0000
Message-ID: <>
Accept-Language: en-US
Content-Language: en-US
x-originating-ip: []
Content-Type: text/plain
MIME-Version: 1.0
Return-Path: [email protected]
X-MS-Exchange-Organization-OriginalArrivalTime: 24 May 2013 22:03:36.3673
X-MS-Exchange-Organization-AuthSource: CO9EHSOBE017.ehs.local
X-MS-Exchange-Organization-AuthAs: Anonymous
X-MS-Exchange-Organization-MessageDirectionality: Incoming
X-MS-Exchange-Organization-OriginalSize: 7657
X-MS-Exchange-Forest-MessageScope: 00000000-0000-0000-0000-000000000000
X-MS-Exchange-Organization-MessageScope: 00000000-0000-0000-0000-000000000000
X-MS-Exchange-Organization-HygienePolicy: Standard
X-MS-Exchange-Organization-MessageLatencyInProgress: LSRV=CO9EHSOBE017.ehs.local:TOTAL=0;2013-05-24T22:03:36.445Z
Reply Quote
5/25/2013 13:52
Wow, not replying to emails, or forum topics...not answering phone calls....great customer service! ha! I will be taking mine and my clients business elsewhere.
Reply Quote
5/30/2013 17:20
Our apologies for the delayed response.  This issue has already been handled via email.
Reply Quote
11/2/2013 05:51
I am also not receiving any email sended to my yahoo, gmail and even to my work email.

This is what i got to my yahoo email:

Sorry, we were unable to deliver your message to the following address.

<[email protected]>:
Mail server for "" unreachable for too long

--- Below this line is a copy of the message.

Received: from [] by with NNFMP; 31 Oct 2013 21:02:45 -0000
Received: from [] by with NNFMP; 31 Oct 2013 21:02:45 -0000
Received: from [] by with NNFMP; 31 Oct 2013 21:02:45 -0000
X-Yahoo-Newman-Property: ymail-3
X-Yahoo-Newman-Id: [email protected]
Received: (qmail 82461 invoked by uid 60001); 31 Oct 2013 21:02:45 -0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;; s=s1024; t=1383253364; bh=xTUBsQYtSth9VuEPNsnk8skOkIKmmoojWpGpUyjb9NE=; h=X-YMail-OSG:Received:X-Rocket-MIMEInfo:X-Mailer:References:Message-ID:Date:From:Reply-To:Subject:To:In-Reply-To:MIME-Version:Content-Type; b=HaGr40w+OGMLCap+sxR0a7cf3cCgR06aJinuywnlCQ0VPOKFhwfG182Te0mAhdiw0XdbeBQkYV5rZokUq/g3jrcnaxNfLH0O9v7DDbIldbYNY85vmDnP37Wv8SnxRgvrTfIA6lQjjttMsPwDdxkAYCMPDKkoFJb9WZlmuAdkLpA=
DomainKey-Signature:a=rsa-sha1; q=dns; c=nofws;
X-YMail-OSG: xX8Tty4VM1mhdMGOWUb7xLyQVAKjgcIVaD.IDQnd2_v8yya
Received: from [] by via HTTP; Thu, 31 Oct 2013 14:02:44 PDT
X-Rocket-MIMEInfo: 002.001,YXZlciBzaSBvcmEgc2kKwqAKCgoKCkxpbXBpZXphIHkgU2VydmljaW9zIEdlbmVyYWxlcwpJbmcuIEN1YXVodGVtb2MgQ29yb25hZG8sIE1CQQpEaXJlY3RvciBHZW5lcmFsCk5leHRlbDogMTgxNC40NTkxIMKgSWQuIDcyKjEyKjUwMzUxCkNlbHVsYXI6IDgxMS41NjIuNjkzMgoKCgpFbCBWaWVybmVzLCAxIGRlIG5vdmllbWJyZSwgMjAxMyAwOjAyOjE4LCBTZXJ2aWNpbyBhbCBDbGllbnRlIExTRyA8Y29udGFjdG9AZ3J1cG9sc2cuY29tLm14PiBlc2NyaWJpw7M6CiAKb3RyYSB2ZXMBMAEBAQE-
X-Mailer: YahooMailWebService/
References: <[email protected]>
Message-ID: <[email protected]>
Date: Thu, 31 Oct 2013 14:02:44 -0700 (PDT)
From: Cuauhtemoc Coronado <[email protected]>
Reply-To: Cuauhtemoc Coronado <[email protected]>
Subject: Re: hey
To: Servicio al Cliente LSG <[email protected]>
In-Reply-To: <[email protected]>
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="989092850-154443461-1383253364=:82207"

Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: quoted-printable

aver si ora si=0A=A0=0A=0A=0A=0A=0ALimpieza y Servicios Generales=0AIng. Cu=
auhtemoc Coronado, MBA=0ADirector General=0ANextel: 1814.4591 =A0Id. 72*12*=
50351=0ACelular: 811.562.6932=0A=0A=0A=0AEl Viernes, 1 de noviembre, 2013 0=
:02:18, Servicio al Cliente LSG <[email protected]> escribi=F3:=0A =
=0Aotra ves
Content-Type: text/html; charset=iso-8859-1
Content-Transfer-Encoding: quoted-printable

<html><body><div style=3D"color:#000; background-color:#fff; font-family:He=
lveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;fo=
nt-size:10pt"><div><span>aver si ora si</span></div><div></div><div>&nbsp;<=
/div><div></div><div><br><br><br><br></div><div>Limpieza y Servicios Genera=
les<br>Ing. Cuauhtemoc Coronado, MBA<br>Director General<br>Nextel: 1814.45=
91 &nbsp;Id. 72*12*50351<br>Celular: 811.562.6932</div><div class=3D"yahoo_=
quoted" style=3D"display: block;"> <br> <br> <div style=3D"font-family: Hel=
veticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif=
; font-size: 10pt;"> <div style=3D"font-family: HelveticaNeue, 'Helvetica N=
eue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 12pt;"> <di=
v dir=3D"ltr"> <font size=3D"2" face=3D"Arial"> El Viernes, 1 de noviembre,=
2013 0:02:18, Servicio al Cliente LSG &lt;[email protected]&gt; esc=
ribi=F3:<br> </font> </div>  <div class=3D"y_msg_container">otra ves<br><br=
</div> </div>  </div> </div></body></html>


This is got a at my email account:

Your message
  From:    [email protected]
  Subject: FW: Basra Service Desk Scan

Has been delayed for some or all of the intended recipients.

The recipients that were affected are:
   [email protected]

Your message was received 04:13:59 Sat, 02 November 2013.
The mail system will keep trying to deliver your message for another
19 hours 52 minutes.

Additional Information
Original Sender:    <[email protected]>
Sender-MTA:         <>
Reporting-MTA:      <>
MessageName:        <B52747c070017.000000000001.0003.mml>


I configure it the email in outlook and mozilla thunderbird and nothing, i beleive problem is on the servers at Dynadot, because i have done it several times i just got enough.
Reply Quote
11/2/2013 05:57
And by the way, i created another email account and i found the same situation, except it that this time i found the message that there is no comunication with the server.
Reply Quote
11/4/2013 15:47
Since you have the domain pointed to our site builder, the MX record you need is no longer attached to your domain.  If you use the 'Advanced Hosting' setting, or its corresponding name servers, the MX record would be included automatically.  Since you are not using either of those settings, the record needs to be added in manually.  I've gone ahead and added it in for you, so email should be working again soon.
Reply Quote
1/26/2014 10:51
I'm having an issue with the email too.  All my outgoing emails work, but I'm not receiving anything?  How can I fix this?
Reply Quote
1/26/2014 15:56
Yours is a similar issue.  Your domain is set to forward to another URL.  Without using our name servers, or the 'Dynadot Hosting' setting, there is no MX record in place for your domain.  I'll add it in for you now.  

How can I use your Email plan using DNS?

To connect your domain name to your Dynadot email hosting plan using DNS, you can create the MX and TXT records using the steps below:

  1. Sign in to your Dynadot account.
  2. Select "My Domains" from the left-side menu bar and "Manage Domains" in the drop-down.
  3. Check the box next to the domain name associated with your Email plan and click on the "Action" button.
  4. Choose "DNS Settings" from the "Action" list.
  5. On the DNS Settings page, select "Dynadot DNS" from the top drop-down menu.
  6. Under the "Domain Record" section, select "MX" from the "Record Type" drop-down.
  7. Enter "" in the "Mail Host" section.
  8. Set the "Priority" to "0", the highest priority.
  9. Under the "Domain Record" section, select "TXT" from the "Record Type" drop-down.
  10. Enter " v=spf1 mx ~all" in the "IP Address or Target Host" section.
  11. Next, go to the "Subdomain Records" section.
  12. Enter "default._domainkey" in the "Subdomain" field, select "CNAME" as the "Record Type", and enter "" in the "IP Address or Target Host" area.
  13. Add another subdomain record and enter "_dmarc" in the "Subdomain" field, select "TXT" as the "Record Type", and enter "v=DMARC1; p=none; rua=mailto:[email protected]" in the "IP Address or Target Host" area.
  14. Press the "Save DNS" button to save your changes.

NOTE: The SPF record will help prevent spoofing and let email servers know your message is not spam.

Your settings should look similar to what is shown below: (click to enlarge)

NOTE: Click here if you want to Upgrade your email hosting to Pro Version.
and here for more info on our email hosting plans.

From Help Section: Email Plan > Email > How can I use your Email plan using DNS?
Reply Quote
1/27/2014 08:24
Please excuse my ignorance.  Thank you for the quick response and fix.  Much appreciated.
Reply Quote
1/27/2014 15:26
You're welcome. :)
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