Website Builder

• What is a dispute within the Website Builder shopping cart feature?

  Owning and operating an online store means sometimes dealing with customer disputes. A dispute occurs when one of your customers questions your charge with their bank or credit card company. When there is a dispute, Stripe will notify you and a dispute will be created in the "Disputes" section of our Website Builder's shopping cart editor. To view your disputes, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click the "Shopping Cart" tab (the one that looks like a cart) on the left-hand tool bar. Click on the "Disputes" tab. Here, you can choose to view "Open Disputes" or "Closed Disputes". Please note that you will not be able to manage your disputes from this page. This page will simply list the dispute ID, order it is associated with, and the status of the dispute from Stripe. To manage your disputes, you will need to login to your Stripe account and handle the disputes from there. Don't have any disputes because you don't have an online store? Get one (the store, not the disputes) by purchasing our Website Builder Business plan, which includes everything you need to start your store and sell your products online.

• How do I access my Website Builder?

  Dynadot's Website Builder can help you create a website with easy-to-use, intuitive tools that require no coding. Plus, we offer one free page to start! If you've already created a Website Builder in your Dynadot account, please follow these steps to access it: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to access. A new page should load in a new browser tab. What are your Website Builder plans and prices? How do I publish my website in your website builder?

• How do I create a blog page in my Website Builder?

  Creating a blog is easy with our Website Builder. To get started with your blog, you'll first need to create your blog page. To do so, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the Website Builder you want to access. Click on the "Page" icon located on the left-hand panel. Click on the "Add Page" button. Under "Page Type", select "Blog" and enter the "Navigation Title" for your page. Click on the "Save & Close" button to save your changes. Please note the following limitations: Free plan: Maximum of one blog post. Basic plan: Maximum of five blog posts. Upgrade to unlock more pages, blog posts, and many more awesome features!

• Why won't my image upload on your Website Builder?

  Our Website Builder can only accept images that are 30MB or less in size. If your image is larger than this, you have two options. One is resizing the image to be smaller in width and height, which should also mean it's smaller in size. Two is using an image compressing service, which will compress the image into a smaller size. Here are two options for compressing your images: jpegmini.com tinypng.com Next, learn how to add an image to your Website Builder.

• Can I turn the comments on or off on an individual blog post within your Website Builder?

  Yes, you can set whether or not you want your comments on or off within each individual blog post in our Website Builder. By default, each blog post will have comments set to "on" when you create a new blog page unless you've changed your default comment settings. If you want to change the comment setting for an individual blog post, please follow these instructions: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on your main "Blog" page. Hover over the title of the blog post whose comment settings you want to change. Click on "Post Settings." Under the "Comments" section, use the drop down to select whether you want your comments "on" or "off" for that blog post. Click the "Save" button at the top to save your changes. I turned my blog comments on. Why aren't they showing?

• How do I set my text to one of my header settings in your Website Builder?

  Our Website Builder allows you to set 3 different headers to use within your website's content (this is different from your website's main header). To set text to use one of your headers, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Go to the page with the text you want to set to a certain header. Click in the text box and highlight the text you want to set to a header. A text editor will show above the text box. On the right side of the text box, you will probably see "Normal" selected as your paragraph setting. Click on this and select the header you want from the drop down. Your text should now match your settings for that header. Click "Save" at the top of the page to save your changes.

• How do I add a new blog post to my Website Builder?

  Our Website Builder makes it easy to start your blog! All of our templates start you off with a "blog" page that is already set up for you (if you don't have this page, find out how to add a blog page). To add a new post to your blog, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the Website Builder you want to use. Click on your blog page from the navigation bar. Click "Add Post" at the top. Here you can add your title and content as well as set whether the post is visible or hidden and the date and time it was published. Once your post is ready, you can choose to "Save Draft" or "Publish" at the top. You can also "Delete" your post or simply click "Back" and discard any changes you've made if you don't want to publish or keep your post. To set whether comments are on or off, your categories, tags, and your author name and image, click "Post Options" at the top (it will prompt you to save changes). You can also set this after you've published it on your blog by hovering over the title and clicking "Post Options." Please note: Our free plan allows one blog post Our 'basic' plan allows a maximum of 5 blog posts.Upgrade to get more blog posts, pages, and tools. Learn more about our Website Builder blog.

• How do I change the font, color, and size of my website's content in your Website Builder?

  To change the font, size, color, and more of your website's content text in our Website Builder, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Design" icon (the one that looks like a paint brush) on the left-hand tool bar. Under the "Content" section of our style editor, click on "Text." The text editor for your website's content will pop up giving you the following options: color, font, size, weight (light, normal, bold), style (normal, italic, oblique), letter spacing, line height, and allow you to easily "transform" your text into all uppercase, all lowercase, and all first letter capitalization. Please note that the changes you make here will apply to all content on your website. There are also changes you can make within your content when you click into the area of text you want to change. You should see your changes show as you make them. To save your changes, simply click out of the editor and then click "Save" at the top of the page. You can also set up different headers to be used on your site under "Header 1," "Header 2," and "Header 3" in the same section.

• How do I remove or customize the footer message "Powered by Dynadot" from my website on your website builder?

  The footer message "Powered by Dynadot" cannot be removed if you are using the free version of our Website Builder. If you want to remove it or create a custom footer, you can upgrade to our Pro plan ($5/month) or our Business plan ($15/month). Once you have upgraded your plan, please follow these steps to customize or remove your footer: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "edit" link next to the website builder you want to edit. Click on the "Settings" icon on the left-hand tool bar. Click on the "General" tab. Enter your custom footer message under the "Footer Message" section. You can also choose to remove the footer altogether by removing the check next to "Show Footer Message." Click on the "Save Settings" button to save your changes. Learn how to set the background of your footer or change the font, color, size, and more of your footer text.

• How do I change the font, color, and size of my website's navigation in your Website Builder?

  Your navigation is located under your website title and lists and links to the other pages on your website. To change the font, size, color, and more of your website's navigation text in our Website Builder, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Design" icon (the one that looks like a paint brush) on the left-hand tool bar. Under the "Navigation" section of our style editor, you'll see both "Links" and "Link Active." Editing "Links" will make changes to your entire navigation, while editing "Link Active" will make changes to which ever page the user is currently on - the active page (only the color can be changed for an active link). Click on "Links" and our editor will allow you to change the text color, font, size, weight (light, normal, bold), style (normal, italic, oblique), decoration (normal, underlined), letter spacing, and allow you to easily "transform" your text into all uppercase, all lowercase, and all first letter capitalization. If you want to set your active link to another color to make it stand out, click on "Link Active" and set the color you want. With both editors, you should see your changes show as you make them. To save your changes, simply click out of the editor and then click "Save" at the top of the page. How do I add pages to my Website Builder? How do I change the name of a page on my website in your Website Builder? How do I change the order of the pages in my website's navigation on your Website Builder?