- How do I set up email forwarding for my Website Builder email?
Our Website Builder's business plan has email built right in! You can set up an unlimited number of email addresses and if you choose you can also have your email forwarded. To do so, please follow these steps: Sign in to your website builder email. Click on the "Settings" icon (the one that looks like a gear) in the top-right corner of the page. Scroll down to the "Delivery Options" section. "Deliver email to inbox" should be checked. If you choose to keep this checked, you will still receive email in this inbox as well as forward the email to another inbox. Check off the box next to "Forward email to another email address" to turn on email forwarding. Enter the email address you'd like to forward your email to in the text box below. Click "Save" at the bottom of the "Delivery Options" section to save your changes. How do I create email addresses in my Website Builder business plan?
- How do I add an audio/music file to my Website Builder?
To add an audio or music file to your Website Builder, please follow these steps: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Add" icon on the left-hand tool bar. Click on and drag the "Audio" icon to the place you want it to appear on the page. After you have placed it, the "Audio Settings" box will pop-up. Click on "Upload Audio" to upload a mp3, wav, or m4a file from your computer. The maximum file size is 10 MB. You must enter the "Track Title" and the "Track Artist" to successfully save the file. Click on the"Save" button. Your audio file will appear where you added it on the page. Click on the "Save" button at the top left-hand side of the page. Once your audio file appears on your Website Builder, you can edit by following these steps: To replace the audio file, change the track title, or change the track artist, click on the settings icon that appears in the top right-hand corner of the file. To move the audio file, click on the "Move" icon that appears in the top right-hand corner of the file. To remove the audio file, click on the "Trash" icon that appears in the top right-hand corner of the file. Want to make other changes to your Website Builder? Learn how to add images, video and more text.
- What is Stripe?
Stripe is the payment processor that we use with our Website Builder shopping cart. Our Website Builder's Business Plan includes access to a built-in shopping cart feature that allows users to sell their products and services on their website. Stripe has been called the "PayPal of the mobile era." The company allows both individuals and businesses to accept payments over the Internet. Stripe handles billions of dollars every year and is used by over 100,000 businesses including Kickstarter, Slack, and Lyft. How do I set up a Stripe account? Does your Website Builder's shopping cart charge any fees?
- How do I change the name of a page on my website in your Website Builder?
To change the name of a page on your website in our Website Builder, follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the Website Builder you want to use. Click on the "Page" icon (the one that looks like a piece of paper) on the left-hand tool bar. Click on the page you'd like to change. The "Navigation Title" is what appears in your navigation and the "Page Title" is what appears at the top of the browser window. If you've upgraded, you can also set a description, the URL for the page, a thumbnail image that will show if a visitor shares your page on social sites like Facebook, prevent search engines from indexing your page, and disable the page, which allows you to edit it without publishing it. Hit "Save" at the top to save your changes. Note: Changing the title of the page will not change the URL unless you have upgraded your Website Builder to unlock that feature. However, if you want your page's URL to match the name on the page, you can simply create a new page and it will set your URL to match your page name. (If you use multiple words in your title, it will put dashes between each word.) Doing this may require you to delete a page as you are limited to one free page.
- Does your Website Builder shopping cart system offer a way to set up order notification emails?
Yes! Our Website Builder's shopping cart feature makes it easy to automatically send out order confirmation emails. Within our editor, we have a built in system that allows you to customize the following order emails: Order Confirmation: Sent automatically to the customer after they place their order. Order Fulfilled: Sent to the customer when their order is fulfilled. Order Cancelled: Sent to the customer if their order is cancelled. Order Refunded: Sent to the customer if their order is refunded. Only the order confirmation email is sent automatically. The other three emails are optional: How do I send an order fulfilled email to a customer? How do I send an order cancelled email to a customer? How do I send an order refunded email to a customer? You will need to purchase our Website Builder Business Plan in order to get access to our shopping cart feature. There are many additional features that our Business Plan offers including seamless email integration and unlimited everything. How do I edit my shopping cart's automatic order emails? What are the variables that I can use for my Website Builder shopping cart's order notification emails?
- How do I link text in your Website Builder?
We've made it easy to link text within our Website Builder! To add a link to your text, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Go to the page with the text box where you want to add the link and click in the box, so your cursor is blinking. (Learn how to add a new text box if need to add a new one.) You should see a text options box pop up at the top of the text box. You can either highlight the text you want to link and then click on the link icon (3rd button from the left) or simply click on the link icon and it will add the link you enter to the text box as your text (for example, ). A link settings box will appear. Select the type of link you want to add: URL, Link to anchor in the text (anchors can only be added using our code editor), or E-mail. Then, select the link protocol. Most websites use either http:// or https://. Enter the link in the URL box (you should only include everything after the http:// or https:// as that is provided in the protocol section, for example, www.dynadot.com). You can also set how the new link will show for the user in the "Target" section. Click "OK" to set your link and its settings. You should see your link appear in the color you selected within your text box. Click "Save" at the top of the page to save your changes.
- How do I send the order fulfilled email notification from within your Website Builder's shopping cart?
Our Website Builder shopping cart system includes four customized order emails. Three of the four emails are optional to send and they can be used or not used on a per order basis. To send your customer an "order fulfilled" email, please follow these steps: Go to the orders section of your shopping cart editor. Click on the order that you want to fulfill. Click on the "Fulfill" button. Enter the shipping information including tracking number and carrier. Check off the "Send a confirmation email to the customer for this shipment" box. Click "Confirm" and an order fulfillment email with this information will be sent out to your customer. How do I edit my shopping cart's automatic order emails? What are the variables that I can use for my Website Builder shopping cart's order notification emails?
- How do I add or change the background color of different sections of my website on my Website Builder?
To change the background color of any section of your Website Builder, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Design" icon (the one that looks like a paint brush) on the left-hand tool bar. You will see "Background" listed at the top of each section of our style editor. Click on the "Background" you would like to change. Select the color you would like to set as your background using our color spectrum or by entering the color's code. Click "Save" at the top to save your changes. You can also choose to keep some backgrounds, but make them more transparent. See how to adjust the transparency of your background. If you have added an image as your background, there are several options available to ensure you image looks the way you want. Learn how to set the same background for your entire page or how to remove your background completely.
- Can I use your Website Builder if I do not own a domain?
Yes! Our Website Builder does not require you to own a domain. You can choose to set up a custom subdomain of Dynadot.com. When you first create your Website Builder with us, we automatically assign you a subdomain with your website builder number such as "sitebuilder111.dynadot.com". To customize your subdomain, please follow these steps: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "edit" link next to the website builder you want to set up a subdomain for. Click on the "Settings" icon on the left-hand tool bar. Click on the "Domain" tab. Enter your custom subdomain under the "Use a subdomain of Dynadot.com" section. Click on the "Apply" button to save your changes. Have a domain you'd like to pair with your website? Learn how to connect your domain to your Website Builder.
- Is there a way to keep track of my inventory within your Website Builder's e-commerce shopping cart feature?
Yes, our Website Builder e-commerce shopping cart makes it easy to keep track of inventory. When you add products to your inventory, you can put in how many you have in stock. Then, when someone places an order, our system will automatically adjust the number in stock based on the number ordered. For example, let's say you have 5 mugs in stock. If a customer orders 2, your inventory will automatically change to 3. This way, you won't have to worry about manually changing the number of items you have in stock! When an order is cancelled, you will also have the option to replace the item in your inventory and our system will update accordingly.