DYNADOT HELP

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Website Builder

  • How do I link an image on your Website Builder?

    Linking an image on our Website Builder is easy! To link an image, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "Edit" link next to the Website Builder you want to use. Choose the page you want to add the image to. If you're adding a new image, click the "Add" section of the tool bar (icon looks like a plus sign). Next, click and drag the "Image" icon to the location you want the image to go. Once you've placed the image icon, a box will pop up asking you to upload an image. It will also have a place for image alt text and a link. Enter the full link and click "Save." For an existing image, click on the gear icon in the top right corner of the image, and the same pop up will appear. Click "Save" when you have added the full link. Then, click "Save" at the top left of the page to fully save your changes.

  • What is SEO?

    SEO stands for search engine optimization. Following SEO best practices will help Google and other search engines find and rank your website better. There are a lot of great resources online to help you learn SEO best practices and we recommend doing some research, especially since SEO, along with the search engines, is always changing. If you're using our website builder, we have made it easy to fill out a few key things that search engines look for, including: Website Title Website Description Image Alt Text We recommend using relevant keywords in each of these section as well as in the main content of your website.

  • How do I send the order cancelled email notification from within your Website Builder's shopping cart?

    When you cancel an order within our Website Builder shopping cart editor, you'll be given the option to send an "order cancelled" email to your customer. This email is not sent out automatically. To send your customer an "order cancelled" email, please follow these steps: Go to the orders section of your shopping cart editor. Click on the order that you want to cancel. Click on the "Cancel" button. Check off the "Send a notification email to the customer" box. Click "Confirm" to cancel the order and send an order cancelled email to your customer. How do I edit my shopping cart's automatic order emails? What are the variables that I can use for my Website Builder shopping cart's order notification emails? What is the difference between refunding an order and cancelling an order?

  • How do I set up my auto-renew payment method for Dynadot's Website Builder?

    Our Website Builder plans are set to auto-renew by default. However, to ensure successful auto-renewal of your Website Builder plan, you will need to follow these steps to set up your payment method: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click "Payment Settings" under the "Settings" column. You can select either Account Balance or Credit Card (you will need to enter your credit card info). Click on the "Change" button to save your changes. NOTE: To ensure your auto-renewal order is successful, you need to have up-to-date credit card information or enough account credit to cover the renewal. You must also have account credit in the same currency as your preferred currency. What happens if my Website Builder plan expires?

  • How do I add or edit an image in my Website Builder?

    To add an image to your Website Builder, please follow these steps: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "edit" link next to the Website Builder you want to use. Click on the "Add" icon (the plus in a circle) on the left hand tool bar. Click and drag the "Image" icon to the section you want it to appear on the page. After you have placed it, the "Image Settings" box will pop up. Click on "Add Image" to upload an image from your computer. It is optional to enter "Alt Text" for your image. The image alt text is used by search engines to help them figure out what the image is about, so it can be appropriately ranked. It is also used in place of the image if it does not load properly on the page. You also have the option to enter a "Link" for your image. Click on the "Save" button. Your image will appear where you added it on the page. Click on the "Save" button at the top-left of the page to save all your changes. Once your image appears on your Website Builder, you can edit by following these steps: To replace the image, enter new or different image alt text, or enter a new or different link, click on the "Settings" icon that appears in the top-right corner of the image. To remove the image, click on the "Trash" icon that appears in the top-right corner of the image. To center or justify the image to the right or left, click on the toggles that appear on the top-left corner of the image. To move the image, simply drag and drop the image to a new location. Please note that this help file does not refer to adding and editing background images. Want to make other changes to your Website Builder? Learn how to add video, audio/music and more text.

  • What shipping zones does your Website Builder's shopping cart support?

    Our Website Builder's shopping cart supports shipping to every country in the world. You have to manually choose the shipping zone that you want to ship to within our editor. You can also add tax rates for each country you plan to sell your products. Please note that our e-commerce shopping cart is only available with our Website Builder Business Plan. Learn how to add specific shipping zones

  • How do I delete the website builder I created?

    If you no longer want to keep your Website Builder, you can delete it from within your Dynadot account by following these steps: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Find the website builder number you want to delete under the "Website" column. Click on the "Delete" button on the right-hand side. NOTE: The delete button will not appear while a domain is associated with the website builder. Please note that we do not have a way to restore a Website Builder after it has been deleted.

  • How do I renew my Website Builder plan?

    All of Dynadot's Website Builder plans are defaulted to auto-renew*. If you prefer to renew manually, please follow these steps: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click on "renew" next to the Website Builder plan you want to renew. The item will be added to your shopping cart at the top of the page. Click on the shopping cart in the upper right-hand corner to checkout. You can use the drop-down to specify whether you want to pay monthly or annually (which gives you two free months). Follow the "Checkout" buttons to submit your order. Once you have successfully renewed your Website Builder plan, the expiration date will update under the "Expiration" column on the "Website Builder" page of your Dynadot account. NOTE: If you decide to manually renew your Website Builder plan, you should probably turn off auto-renew. What happens if my Website Builder plan expires?

  • How do I get the shopping cart function in my Website Builder?

    Our built-in e-commerce shopping cart is only available with our Website Builder's Business plan. Our shopping cart allows you to sell products and services with ease and our business plan also includes custom email and a free domain name, among other great tools. To get access to our shopping cart, you simply need to purchase our business plan or upgrade an existing website builder to it. How to Get Started with a New Website Builder Business Plan Go to our Website Builder plans page. Select the "Business plan" tab and click on it. Here, you can choose to pay for the plan yearly or monthly. Note that if you pay for it yearly, you will also receive a free domain, which you can search for right on this page. If you don't want to choose a domain name now, you can also click on "Choose a domain name later". Choose the template that you want to use and click on it. All of our templates are fully customizable, so any template you choose can be turned into the beautiful website of your dreams. You should see your Website Builder Business plan (and your free domain name if you chose one) in our shopping cart. You can use the drop down to ensure you have selected the plan you want. If you have not already, our system will prompt you to sign in or create a Dynadot account (don't worry - it's free!). Once you've signed in, you can enter in your chosen payment method and click "Submit Order". Once your order is complete, you will be able to use our shopping cart function, along with other great tools in our Business plan. The shopping cart function will be shaped like a cart within your editor's tool box. How to Upgrade Your Website Builder to a Business Plan Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "upgrade" button next to the website builder you want to upgrade. The upgrade has now been added to your cart. Click on our shopping cart icon at the top of the page to check out. You can use the drop down menu to select the plan you want to upgrade to. If you already have a Pro plan with us, your upgrade will be pro-rated. Follow the steps to complete your purchase. Once your order has completed, you'll have access to our shopping cart feature as well as other great tools in our Business plan. The shopping cart function will be shaped like a cart within your editor's tool box.

  • How do I remove a folder in my email on your Website Builder email platform?

    Our Website Builder's business plan has email built right in! We make it easy to keep your email organized with folders. We offer you 8 folders in addition to your inbox, outbox, unread section, spam, and trash; however, you don't have to use all 8 folders if you don't want to. To remove email folders from your left-hand toolbar, please follow these steps: Sign in to your website builder email. Click on the "Settings" icon (the one that looks like a gear) in the top-right corner of the page. Scroll down to the "Folders" section. To remove a folder, simply delete the name from the text box. Click "Save" at the bottom of the "Folders" section to save your changes. How do I create email addresses in my Website Builder business plan?

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