- How do I set up my auto-renew payment method for Dynadot's Website Builder?
Our Website Builder plans are set to auto-renew by default. However, to ensure successful auto-renewal of your Website Builder plan, you will need to follow these steps to set up your payment method: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click "Payment Settings" under the "Settings" column. You can select either Account Balance or Credit Card (you will need to enter your credit card info). Click on the "Change" button to save your changes. NOTE: To ensure your auto-renewal order is successful, you need to have up-to-date credit card information or enough account credit to cover the renewal. You must also have account credit in the same currency as your preferred currency. What happens if my Website Builder plan expires?
- How do I set up taxes for my Website Builder shopping cart?
Our Website Builder shopping cart allows you to manually set up taxes for any country. Then our system will automatically charge customers these taxes based on their location. To add taxes for different countries: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click on the "edit" link next to the website builder you want to use. Click on the "Shopping Cart" (the one that looks like a cart) on the left-hand tool bar. Before adding tax information, you must add shipping zones that include the countries you want to set the tax for. After you have added the shipping zones, click the "Tax" tab and you should see the countries that you added as shipping zones listed. Click on the country to set the tax rate. If the country you have selected has different states or provinces, our system will also allow you to set different taxes for each. Enter the regional tax for your state or province and then use the drop down to either add it to the country tax, use it instead of the country tax, or compound it on top of the country tax. *See examples below. Click the "Save" button on the top left on the screen to finalize your changes. *Tax examples: Add to country tax: If country tax is 5% and regional tax is 2%, total tax would be 7%. On an order of $100, customer would pay $7 tax. Instead of country tax: If country tax is 5% and regional tax is 2%, tax would be 2%. On an order of $100, customer would pay $2 tax. Compounded on top of country tax: If country tax is 5% and regional tax is 2%, on an order of $100 the customer would pay $5 for country tax. Then the regional tax would be based on the order total + country tax, which is $105 in this example. 2% of $105 is an additional $2.10 in tax, resulting in a total of $7.10 in taxes for the order. You will need to purchase our Website Builder Business Plan in order to get access to our shopping cart feature. There are many additional features that our Business Plan offers including seamless email integration and unlimited everything. Does your Website Builder shopping cart automatically know the taxes for my location?
- How do I to set the same background color or image for an entire page on my Website Builder?
Depending on which template you are on and your settings, you may not be able to see very much of your new background color or image. This is because each section has its own background color or image. If you want to set the same background color or image for an entire page, please follow these steps: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click on the "edit" link next to the website builder you want to use. Click on the "Design" icon (the one that looks like a paint brush) on the left-hand tool bar. At the top of the style editor, you will see "Background" under the header "Site". Click on "Background" to change the color or to add or change your background image. If you have any other background colors or images selected for other sections of your website, you will only be able to see part of the page background. You can remove these other backgrounds by clicking on "Background" in each section of the style editor and then clicking the "Trash" icon. This will remove the background color or image and make it transparent, so you can see the main background you set. Click "Save" at the top to save your changes. We recommend using an image that is between 1200-1500 pixels for the entire page background. If you are having trouble uploading your background image, this could be why your image will not upload. If you do not want any background for your website, learn how to remove a background or choose no background at all.
- What shipping zones does your Website Builder's shopping cart support?
Our Website Builder's shopping cart supports shipping to every country in the world. You have to manually choose the shipping zone that you want to ship to within our editor. You can also add tax rates for each country you plan to sell your products. Please note that our e-commerce shopping cart is only available with our Website Builder Business Plan. Learn how to add specific shipping zones
- How do I delete the website builder I created?
If you no longer want to keep your Website Builder, you can delete it from within your Dynadot account by following these steps: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Find the website builder number you want to delete under the "Website" column. Click on the "Delete" button on the right-hand side. NOTE: The delete button will not appear while a domain is associated with the website builder. Please note that we do not have a way to restore a Website Builder after it has been deleted.
- How do I renew my Website Builder plan?
All of Dynadot's Website Builder plans are defaulted to auto-renew*. If you prefer to renew manually, please follow these steps: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click on "renew" next to the Website Builder plan you want to renew. The item will be added to your shopping cart at the top of the page. Click on the shopping cart in the upper right-hand corner to checkout. You can use the drop-down to specify whether you want to pay monthly or annually (which gives you two free months). Follow the "Checkout" buttons to submit your order. Once you have successfully renewed your Website Builder plan, the expiration date will update under the "Expiration" column on the "Website Builder" page of your Dynadot account. NOTE: If you decide to manually renew your Website Builder plan, you should probably turn off auto-renew. What happens if my Website Builder plan expires?
- Why are there ads on my free hosting website?
If you are using our one page free hosting available through your domain's name servers settings, then you will see ads on your website. (This may no longer be available in some accounts.) However, we now offer a Website Builder, which gives you up to five pages for free with no ads! Along with giving you four additional pages with no ads, it also offers six completely customizable website templates and easy-to-use tools. The free version of our Website Builder does have "Powered by Dynadot" in the footer; however, this is not an "ad." We also offer two web hosting options (though neither are free): VPS Hosting and Email Hosting.
- How do I remove a folder in my email on your Website Builder email platform?
Our Website Builder's business plan has email built right in! We make it easy to keep your email organized with folders. We offer you 8 folders in addition to your inbox, outbox, unread section, spam, and trash; however, you don't have to use all 8 folders if you don't want to. To remove email folders from your left-hand toolbar, please follow these steps: Sign in to your website builder email. Click on the "Settings" icon (the one that looks like a gear) in the top-right corner of the page. Scroll down to the "Folders" section. To remove a folder, simply delete the name from the text box. Click "Save" at the bottom of the "Folders" section to save your changes. How do I create email addresses in my Website Builder business plan?
- Why won't my image upload on your Website Builder?
Our Website Builder can only accept images that are 2MB or less in size. If your image is larger than this, you have two options. One is resizing the image to be smaller in width and height, which should also mean it's smaller in size. Two is using an image compressing service, which will compress the image into a smaller size. Here are two options for compressing your images: jpegmini.com tinypng.com Next, learn how to add an image to your Website Builder.
- How do I change the font, color, and size of my website's footer in your Website Builder?
The footer message "Powered by Dynadot" cannot be edited or removed if you are using the free version of our Website Builder. If you want to edit your footer in any way, you can upgrade to our Pro plan ($5/month) or our Business plan ($15/month). To change the font, size, color, and more of your website's footer text, please follow these steps: Sign in to your Dynadot account. Click on the "Website Builder" tab on the main menu. Click on the "edit" link next to the website builder you want to use. Click on the "Design" icon (the one that looks like a paint brush) on the left-hand tool bar. Under the "Footer" section of our style editor, click on "Text." The text editor for your website's footer will pop up giving you the following options: color, font, size, weight (light, normal, bold), style (normal, italic, oblique), letter spacing, and allow you to easily "transform" your text into all uppercase, all lowercase, and all first letter capitalization. You should see your changes show as you make them. To save your changes, simply click out of the editor and then click "Save" at the top of the page. Learn how to set a custom footer or remove it