- What shipping zones does your Website Builder's shopping cart support?
Our Website Builder's shopping cart supports shipping to every country in the world. You have to manually choose the shipping zone that you want to ship to within our editor. You can also add tax rates for each country you plan to sell your products. Please note that our e-commerce shopping cart is only available with our Website Builder Business Plan. Learn how to add specific shipping zones
- How do I delete the website builder I created?
If you no longer want to keep your Website Builder, you can delete it from within your Dynadot account by following these steps: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Find the website builder number you want to delete under the "Website" column. Click on the "Delete" button on the right-hand side. NOTE: The delete button will not appear while a domain is associated with the website builder. Please note that we do not have a way to restore a Website Builder after it has been deleted.
- How do I renew my Website Builder plan?
All of Dynadot's Website Builder plans are defaulted to auto-renew*. If you prefer to renew manually, please follow these steps: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click on "renew" next to the Website Builder plan you want to renew. The item will be added to your shopping cart at the top of the page. Click on the shopping cart in the upper right-hand corner to checkout. You can use the drop-down to specify whether you want to pay monthly or annually (which gives you two free months). Follow the "Checkout" buttons to submit your order. Once you have successfully renewed your Website Builder plan, the expiration date will update under the "Expiration" column on the "Website Builder" page of your Dynadot account. NOTE: If you decide to manually renew your Website Builder plan, you should probably turn off auto-renew. What happens if my Website Builder plan expires?
- Why are there ads on my free hosting website?
If you are using our one page free hosting available through your domain's name servers settings, then you will see ads on your website. (This may no longer be available in some accounts.) However, we now offer a Website Builder, which gives you up to five pages for free with no ads! Along with giving you four additional pages with no ads, it also offers six completely customizable website templates and easy-to-use tools. The free version of our Website Builder does have "Powered by Dynadot" in the footer; however, this is not an "ad." We also offer two web hosting options (though neither are free): VPS Hosting and Email Hosting.
- How do I remove a folder in my email on your Website Builder email platform?
Our Website Builder's business plan has email built right in! We make it easy to keep your email organized with folders. We offer you 8 folders in addition to your inbox, outbox, unread section, spam, and trash; however, you don't have to use all 8 folders if you don't want to. To remove email folders from your left-hand toolbar, please follow these steps: Sign in to your website builder email. Click on the "Settings" icon (the one that looks like a gear) in the top-right corner of the page. Scroll down to the "Folders" section. To remove a folder, simply delete the name from the text box. Click "Save" at the bottom of the "Folders" section to save your changes. How do I create email addresses in my Website Builder business plan?
- Why won't my image upload on your Website Builder?
Our Website Builder can only accept images that are 2MB or less in size. If your image is larger than this, you have two options. One is resizing the image to be smaller in width and height, which should also mean it's smaller in size. Two is using an image compressing service, which will compress the image into a smaller size. Here are two options for compressing your images: jpegmini.com tinypng.com Next, learn how to add an image to your Website Builder.
- How do I turn off auto-renew for my Website Builder plan?
All of Dynadot's Website Builder plans are defaulted to auto-renew. You can turn this off by following these steps: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click on "Payment Settings" under the "Settings" column. Click on the "turn off auto-renew" button at the top of the page. The button should change to say "turn on auto-renew" if you have successfully turned it off. NOTE: If you want to continue using the same plan, you will need to manually renew your Website Builder. Failure to do so will revert your plan back to the free version and you will no longer be able to use our premium features and tools, including email (for the Business plan). If you have more than five pages on your website, our system will only show the first five pages on your website.
- What are the text options for my Website Builder?
When you create a text box in our Website Builder, a box of text options will appear above it when you click in the text box to type. Here is a key of what each option does from left to right: Undo: Undo the last thing you did within the text box. Redo: Redo the last thing you undid within the text box. Link Text: Use this button to add a link to your text. You can either highlight the text you want to link, then click the button or simply click on the button and enter the link you want and it will automatically add it to the text box as a full link (for example, http://www.dynadot.com). Unlink Text: Remove a link from within your text. This can only be used when your cursor is on text that has been linked. Then, to remove the link from that text, simply click the button and it will remove it. B for Bold: Click on the "B" button to make what you are going to type appear in bold or highlight the text you want to appear in bold and click on the "B" button. I for Italics: Click on the "I" button to make what you are going to type appear in italics or highlight the text you want to appear in italics and click on the "I" button. U for Underlined: Click on the "U" button to make what you are going to type appear underlined or highlight the text you want to appear underlined and click on the "U" button. Align Text Right: This will align all of your text on the right side. You can either set this before you start typing by leaving your cursor in the line you want aligned right or simply highlight the existing text you want aligned right. Align Text Centered: This will align all of your text in the center. You can either set this before you start typing by leaving your cursor in the line you want centered or simply highlight the existing text you want to have centered. Align Text Left: This will align all of your text on the left. You can either set this before you start typing by leaving your cursor in the line you want aligned left or simply highlight the existing text you want aligned left. Insert/Remove Numbered List: Create a new numbered list of items or remove an existing numbered list of items. If you're creating a new numbered list, you can either set this before you start typing by leaving your cursor in the line you want numbered or simply highlight the existing text you want numbered. Insert/Remove Bulleted List: Create a new bulleted list of items or remove an existing bulleted list of items. If you're creating a new bulleted list, you can either set this before you start typing by leaving your cursor in the line you want bulleted or simply highlight the existing text you want bulleted. Decrease Indent: This button will not be able to be used unless you've already increased your indent. If you have increased the indent of your text too much, you can use this button to decrease it. Increase Indent: This will increase your text indent, moving your text over a few spaces to the right. You can either set this before you start typing or simply leave your cursor in the line you want indented and click the button to increase it. Block Quote: This will put a section of your text in large quotes. The default is the paragraph your cursor is in when you click the button, but you can also include multiple paragraphs by highlighting all of the ones you want to include, then clicking the button. Header Drop Down: Type out your header, then highlight it and choose the header size you want from options 1-3 with 1 being the largest size. Learn how to customize your content headers Remove Format: This will remove any formatting you've added. Learn how to adjust the font, color, size, and more of your website's content.
- How do I get the shopping cart function in my Website Builder?
Our built-in e-commerce shopping cart is only available with our Website Builder's Business plan. Our shopping cart allows you to sell products and services with ease and our business plan also includes custom email and a free domain name, among other great tools. To get access to our shopping cart, you simply need to purchase our business plan or upgrade an existing website builder to it. How to Get Started with a New Website Builder Business Plan Go to our Website Builder plans page. Select the "Business plan" tab and click on it. Here, you can choose to pay for the plan yearly or monthly. Note that if you pay for it yearly, you will also receive a free domain, which you can search for right on this page. If you don't want to choose a domain name now, you can also click on "Choose a domain name later". Choose the template that you want to use and click on it. All of our templates are fully customizable, so any template you choose can be turned into the beautiful website of your dreams. You should see your Website Builder Business plan (and your free domain name if you chose one) in our shopping cart. You can use the drop down to ensure you have selected the plan you want. If you have not already, our system will prompt you to sign in or create a Dynadot account (don't worry - it's free!). Once you've signed in, you can enter in your chosen payment method and click "Submit Order". Once your order is complete, you will be able to use our shopping cart function, along with other great tools in our Business plan. The shopping cart function will be shaped like a cart within your editor's tool box. How to Upgrade Your Website Builder to a Business Plan Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click on the "upgrade" button next to the website builder you want to upgrade. The upgrade has now been added to your cart. Click on our shopping cart icon at the top of the page to check out. You can use the drop down menu to select the plan you want to upgrade to. If you already have a Pro plan with us, your upgrade will be pro-rated. Follow the steps to complete your purchase. Once your order has completed, you'll have access to our shopping cart feature as well as other great tools in our Business plan. The shopping cart function will be shaped like a cart within your editor's tool box.
- How do I change the font, color, and size of my website's content in your Website Builder?
To change the font, size, color, and more of your website's content text in our Website Builder, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Design" icon (the one that looks like a paint brush) on the left-hand tool bar. Under the "Content" section of our style editor, click on "Text." The text editor for your website's content will pop up giving you the following options: color, font, size, weight (light, normal, bold), style (normal, italic, oblique), letter spacing, line height, and allow you to easily "transform" your text into all uppercase, all lowercase, and all first letter capitalization. Please note that the changes you make here will apply to all content on your website. There are also changes you can make within your content when you click into the area of text you want to change. You should see your changes show as you make them. To save your changes, simply click out of the editor and then click "Save" at the top of the page. You can also set up different headers to be used on your site under "Header 1," "Header 2," and "Header 3" in the same section.