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  • How do I remove a product from my Website Builder shopping cart's inventory?

    Our Website Builder shopping cart makes it easy to manage the products within your online store. To remove products from your inventory, follow these steps: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click on the "edit" link next to the website builder you want to use. Click on the "Shopping Cart" (the one that looks like a cart) on the left-hand tool bar. Select the "Inventory" tab and click on the product you want to remove. Now, if you look on the top of the page, you will see a "delete" button. Click on it. Your product is now removed. You won't see the product in the inventory tab anymore. How do I add products to my website builder shopping cart?

  • How do I change the order of the pages in my website's navigation on your Website Builder?

    We make it easy to change the arrangement of your navigation pages in our Website Builder. Please follow these steps to reorder the pages in your website's navigation: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the Website Builder you want to use. Click on the "Page" icon (the one that looks like a piece of paper) on the left-hand tool bar. Put your mouse over the three horizontal lines to the left of the page's name that you want to move. Your mouse should turn into the move icon, which looks like a cross with arrows on the ends. Click and drag the page(s) into the order you want. Your changes are automatically saved. Please note that the page at the top will automatically be set as your home page and will show the home icon to the right of its name. Next, learn how to add more pages, edit a page name, delete a page, reorder pages, and more.

  • How do I configure my Disqus account to work with my Website Builder?

    Our Website Builder uses Disqus for our blog comments. Disqus is a blog comment hosting service that helps you engage your audience, retain your readers, and see your success. Disqus is already installed on all of our Website Builders, but you will also need to create an account and set it up it within your Website Builder as well. To get started, please follow these steps: Visit the Disqus website. Enter your name and email address. Select "I want to install Disqus on my site". Enter your website name. For example, http://sitebuilder31157.dynadot.com. Select your category and press the "Create Site" button. Select your plan (Basic is free). Skip step 2 as Disqus is already installed on our website builder platform. Select option 3 "Configure Disqus". Enter your Website URL and press the "Complete Setup" button. 1 Click the gear icon to configure your site's community settings. Copy your website short name shown above your website name. 2 Enter that in your Dynadot Website Builder blog settings. Your blog comments should work immediately.

  • What is the difference between a variant and an option in our Website Builder shopping cart editor?

    Our Website Builder shopping cart feature allows you to add multiple variants and options for your products. Remember you must have a Business Plan in order to gain access to our shopping cart feature. An option is something like the color and size of the product. A variant is the same product with a different option. For example, a t-shirt can be both red and blue. That would mean there are 2 variants of the product. You can only add a variant if you add an option first. When you add an option, it will appear on the top row next to "Hidden". When you add a variant, it will appear in the row below your current product. How do I add different options and variants of the same product?

  • How do I get a free domain with my Website Builder?

    In addition to getting access to more pages and more tools, when you purchase an annual pro or business Website Builder plan, you also get a free domain name! If you purchase your annual pro or business website plan through our prices page, you will be immediately prompted to search for your free domain name. If you do not wish to register your free domain now, you can choose to register it later through our Website Builder editor using the steps below. If you are upgrading your Website Builder from our control panel, you will need to complete your upgrade before you can search for your free domain name. Once your upgrade is complete, you can register your free domain name through our website builder editor using the steps below: Sign in to your Dynadot account. Click on the "Website Builder" tab on the main menu. Click on the "edit" link next to the website builder with which you want to use your free domain. Click on the "Settings" icon on the left-hand tool bar. Click on the "Domain" tab. You can search for a domain name under the "Register a new domain" section. As you type, our system should show you if the domain name you've typed is "taken" or available on our eligible free domain extensions (listed below). When you've found the one you want, hit "Apply" and an order will be created. The order should show the domain as free assuming you have selected one of our eligible free domain extensions. If for some reason it is not free, please contact us at info@dynadot.com for assistance. The TLDs that are available for free will vary.

  • How do I link an image on your Website Builder?

    Linking an image on our Website Builder is easy! To link an image, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "Edit" link next to the Website Builder you want to use. Choose the page you want to add the image to. If you're adding a new image, click the "Add" section of the tool bar (icon looks like a plus sign). Next, click and drag the "Image" icon to the location you want the image to go. Once you've placed the image icon, a box will pop up asking you to upload an image. It will also have a place for image alt text and a link. Enter the full link and click "Save." For an existing image, click on the gear icon in the top right corner of the image, and the same pop up will appear. Click "Save" when you have added the full link. Then, click "Save" at the top left of the page to fully save your changes.

  • What is SEO?

    SEO stands for search engine optimization. Following SEO best practices will help Google and other search engines find and rank your website better. There are a lot of great resources online to help you learn SEO best practices and we recommend doing some research, especially since SEO, along with the search engines, is always changing. If you're using our website builder, we have made it easy to fill out a few key things that search engines look for, including: Website Title Website Description Image Alt Text We recommend using relevant keywords in each of these section as well as in the main content of your website.

  • How do I send the order cancelled email notification from within your Website Builder's shopping cart?

    When you cancel an order within our Website Builder shopping cart editor, you'll be given the option to send an "order cancelled" email to your customer. This email is not sent out automatically. To send your customer an "order cancelled" email, please follow these steps: Go to the orders section of your shopping cart editor. Click on the order that you want to cancel. Click on the "Cancel" button. Check off the "Send a notification email to the customer" box. Click "Confirm" to cancel the order and send an order cancelled email to your customer. How do I edit my shopping cart's automatic order emails? What are the variables that I can use for my Website Builder shopping cart's order notification emails? What is the difference between refunding an order and cancelling an order?

  • How do I set up my auto-renew payment method for Dynadot's Website Builder?

    Our Website Builder plans are set to auto-renew by default. However, to ensure successful auto-renewal of your Website Builder plan, you will need to follow these steps to set up your payment method: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click "Payment Settings" under the "Settings" column. You can select either Account Balance or Credit Card (you will need to enter your credit card info). Click on the "Change" button to save your changes. NOTE: To ensure your auto-renewal order is successful, you need to have up-to-date credit card information or enough account credit to cover the renewal. You must also have account credit in the same currency as your preferred currency. What happens if my Website Builder plan expires?

  • How do I set up taxes for my Website Builder shopping cart?

    Our Website Builder shopping cart allows you to manually set up taxes for any country. Then our system will automatically charge customers these taxes based on their location. To add taxes for different countries: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Click on the "edit" link next to the website builder you want to use. Click on the "Shopping Cart" (the one that looks like a cart) on the left-hand tool bar. Before adding tax information, you must add shipping zones that include the countries you want to set the tax for. After you have added the shipping zones, click the "Tax" tab and you should see the countries that you added as shipping zones listed. Click on the country to set the tax rate. If the country you have selected has different states or provinces, our system will also allow you to set different taxes for each. Enter the regional tax for your state or province and then use the drop down to either add it to the country tax, use it instead of the country tax, or compound it on top of the country tax. *See examples below. Click the "Save" button on the top left on the screen to finalize your changes. *Tax examples: Add to country tax: If country tax is 5% and regional tax is 2%, total tax would be 7%. On an order of $100, customer would pay $7 tax. Instead of country tax: If country tax is 5% and regional tax is 2%, tax would be 2%. On an order of $100, customer would pay $2 tax. Compounded on top of country tax: If country tax is 5% and regional tax is 2%, on an order of $100 the customer would pay $5 for country tax. Then the regional tax would be based on the order total + country tax, which is $105 in this example. 2% of $105 is an additional $2.10 in tax, resulting in a total of $7.10 in taxes for the order. You will need to purchase our Website Builder Business Plan in order to get access to our shopping cart feature. There are many additional features that our Business Plan offers including seamless email integration and unlimited everything. Does your Website Builder shopping cart automatically know the taxes for my location?

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