Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

Help>Website Builder

Website Builder

  • Do I have to set up a Stripe account to accept payments through your Website Builder's shopping cart?

    Yes, a Stripe account is required for you to accept payment through our Website Builder's e-commerce shopping cart. Currently, Stripe is the only payment processor available with our shopping cart, though we hope to add more options in the future. How do I set up my Stripe account? Are there any fees associated with your Website Builder's shopping cart? Please note that access to our shopping cart feature is only available through our Website Builder Business plan.

  • Does your Website Builder shopping cart system offer a way to set up order notification emails?

    Yes! Our Website Builder's shopping cart feature makes it easy to automatically send out order confirmation emails. Within our editor, we have a built in system that allows you to customize the following order emails: Order Confirmation: Sent automatically to the customer after they place their order. Order Fulfilled: Sent to the customer when their order is fulfilled. Order Cancelled: Sent to the customer if their order is cancelled. Order Refunded: Sent to the customer if their order is refunded. Only the order confirmation email is sent automatically. The other three emails are optional: How do I send an order fulfilled email to a customer? How do I send an order cancelled email to a customer? How do I send an order refunded email to a customer? You will need to purchase our Website Builder Business Plan in order to get access to our shopping cart feature. There are many additional features that our Business Plan offers including seamless email integration and unlimited everything. How do I edit my shopping cart's automatic order emails? What are the variables that I can use for my Website Builder shopping cart's order notification emails?

  • How do I add or edit an image in my Website Builder?

    To add an image to your Website Builder, please follow these steps: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "edit" link next to the Website Builder you want to use. Click on the "Add" icon (the plus in a circle) on the left hand tool bar. Click and drag the "Image" icon to the section you want it to appear on the page. After you have placed it, the "Image Settings" box will pop up. Click on "Add Image" to upload an image from your computer. It is optional to enter "Alt Text" for your image. The image alt text is used by search engines to help them figure out what the image is about, so it can be appropriately ranked. It is also used in place of the image if it does not load properly on the page. You also have the option to enter a "Link" for your image. Click on the "Save" button. Your image will appear where you added it on the page. Click on the "Save" button at the top-left of the page to save all your changes. Once your image appears on your Website Builder, you can edit by following these steps: To replace the image, enter new or different image alt text, or enter a new or different link, click on the "Settings" icon that appears in the top-right corner of the image. To remove the image, click on the "Trash" icon that appears in the top-right corner of the image. To center or justify the image to the right or left, click on the toggles that appear on the top-left corner of the image. To move the image, simply drag and drop the image to a new location. Please note that this help file does not refer to adding and editing background images. Want to make other changes to your Website Builder? Learn how to add video, audio/music and more text.

  • How do I remove a product from my Website Builder shopping cart's inventory?

    Our Website Builder shopping cart makes it easy to manage the products within your online store. To remove products from your inventory, follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Shopping Cart" (the one that looks like a cart) on the left-hand tool bar. Select the "Inventory" tab and click on the product you want to remove. Now, if you look on the top of the page, you will see a "delete" button. Click on it. Your product is now removed. You won't see the product in the inventory tab anymore. How do I add products to my website builder shopping cart?

  • How do I change the order of the pages in my website's navigation on your Website Builder?

    We make it easy to change the arrangement of your navigation pages in our Website Builder. Please follow these steps to reorder the pages in your website's navigation: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the Website Builder you want to use. Click on the "Page" icon (the one that looks like a piece of paper) on the left-hand tool bar. Put your mouse over the three horizontal lines to the left of the page's name that you want to move. Your mouse should turn into the move icon, which looks like a cross with arrows on the ends. Click and drag the page(s) into the order you want. Your changes are automatically saved. Please note that the page at the top will automatically be set as your home page and will show the home icon to the right of its name. Next, learn how to add more pages, edit a page name, delete a page, reorder pages, and more.

  • How can I set up my blog on your Website Builder?

    Our Website Builder makes it easy to start your blog! All of our templates come with a "blog" page that is already set up to allow you to easily manage posts, add categories, archive posts, and more. If you would like to add another blog page to your site, you will need to upgrade to the Basic, Pro, or Business plan. Then, follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the Website Builder you want to use. Click on the "Page" icon (the one that looks like a piece of paper) on the left-hand tool bar. Click "Add Page" at the top. Please note that if you are using our free version, you can only have one page (also you are limited to six blog posts). If you have too many pages, you'll need to delete one or upgrade to access more pages, blog posts, and tools. Select "Blog" under "Page Type" and then make sure to add the navigation title you want (it does not have to be "blog"), and the page layout you want. Click "Save & Edit" at the top to save your new blog page. Learn more about our Website Builder blog.

  • How do I change the name of a page on my website in your Website Builder?

    To change the name of a page on your website in our Website Builder, follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the Website Builder you want to use. Click on the "Page" icon (the one that looks like a piece of paper) on the left-hand tool bar. Click on the page you'd like to change. The "Navigation Title" is what appears in your navigation and the "Page Title" is what appears at the top of the browser window. If you've upgraded, you can also set a description, the URL for the page, a thumbnail image that will show if a visitor shares your page on social sites like Facebook, prevent search engines from indexing your page, and disable the page, which allows you to edit it without publishing it. Hit "Save" at the top to save your changes. Note: Changing the title of the page will not change the URL unless you have upgraded your Website Builder to unlock that feature. However, if you want your page's URL to match the name on the page, you can simply create a new page and it will set your URL to match your page name. (If you use multiple words in your title, it will put dashes between each word.) Doing this may require you to delete a page as you are limited to one free page.

  • What is Stripe?

    Stripe is the payment processor that we use with our Website Builder shopping cart. Our Website Builder's Business Plan includes access to a built-in shopping cart feature that allows users to sell their products and services on their website. Stripe has been called the "PayPal of the mobile era." The company allows both individuals and businesses to accept payments over the Internet. Stripe handles billions of dollars every year and is used by over 100,000 businesses including Kickstarter, Slack, and Lyft. How do I set up a Stripe account? Does your Website Builder's shopping cart charge any fees?

  • What is a product page within your Website Builder?

    Our Website Builder offers three different page types and "product" is one. The product page is only available with our Business Plan, which includes our e-commerce shopping cart. The product page is specially set up to feature your online store's products. This is the only page that can show products for sale in your store. How do I add pages to my Website Builder? How do I choose what page a product will show on from within your Website Builder shopping cart system?

  • How do I delete the website builder I created?

    If you no longer want to keep your Website Builder, you can delete it from within your Dynadot account by following these steps: Sign in to your Dynadot account. Select the "Website Builder" tab in the main menu. Find the website builder number you want to delete under the "Website" column. Click on the "Delete" button on the right-hand side. NOTE: The delete button will not appear while a domain is associated with the website builder. Please note that we do not have a way to restore a Website Builder after it has been deleted.

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