- How do I login to my Website Builder email?
Our Website Builder's Business plan has email built right in! And, we offer you a separate login for your email addresses. This allows you to create email addresses for family members, friends, and/or employees without giving them full access to your domain, website, and Dynadot account. Once you have created your email addresses, you can access them at the following link: http://www.YOURDOMAIN.COM/mail/signin.html NOTE: You will need to replace "YOURDOMAIN.COM" with your website builder's domain or subdomain. (Of course if you still have a subdomain, you should take advantage of the free domain you hopefully got if you upgraded to our annual business plan.) Enter your username (your full email address) and password to login and check messages, create folders, or view the settings for your email address. Forgot your email password?
- What currencies does your Website Builder shopping cart support?
Our Website Builder business plan comes with a built-in e-commerce shopping cart. Our shopping cart is able to accept payments through Stripe. Our shopping cart supports the following currencies: USD - US Dollars ($) GBP - Great Britain Pounds (£) EUR - Euros (€) CAD - Canadian Dollar (C$) AUS - Australian Dollar (AU$) Please note that you cannot choose to offer more than one currency using our shopping cart feature. The default currency for our shopping cart is USD. You can select a different currency under the "General" tab of the shopping cart section.
- How do I set up taxes for my Website Builder shopping cart?
Our Website Builder shopping cart allows you to manually set up taxes for any country. Then our system will automatically charge customers these taxes based on their location. To add taxes for different countries: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Shopping Cart" (the one that looks like a cart) on the left-hand tool bar. Before adding tax information, you must add shipping zones that include the countries you want to set the tax for. After you have added the shipping zones, click the "Tax" tab and you should see the countries that you added as shipping zones listed. Click on the country to set the tax rate. If the country you have selected has different states or provinces, our system will also allow you to set different taxes for each. Enter the regional tax for your state or province and then use the drop down to either add it to the country tax, use it instead of the country tax, or compound it on top of the country tax. *See examples below. Click the "Save" button on the top left on the screen to finalize your changes. *Tax examples: Add to country tax: If country tax is 5% and regional tax is 2%, total tax would be 7%. On an order of $100, customer would pay $7 tax. Instead of country tax: If country tax is 5% and regional tax is 2%, tax would be 2%. On an order of $100, customer would pay $2 tax. Compounded on top of country tax: If country tax is 5% and regional tax is 2%, on an order of $100 the customer would pay $5 for country tax. Then the regional tax would be based on the order total + country tax, which is $105 in this example. 2% of $105 is an additional $2.10 in tax, resulting in a total of $7.10 in taxes for the order. You will need to purchase our Website Builder Business Plan in order to get access to our shopping cart feature. There are many additional features that our Business Plan offers including seamless email integration and unlimited everything. Does your Website Builder shopping cart automatically know the taxes for my location?
- How do I customize the order notifications that are sent to customers from my Website Builder shopping cart?
Our Website Builder's Business plan's built-in shopping cart also has a built-in email system that will send customers order notifications. The notifications include order confirmation, order cancelled, order refunded, and order fulfilled and each of them can be customized within our editor. Please follow these steps to customize your order notifications: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click the "Shopping Cart" tab (the one that looks like a cart) on the left-hand tool bar. Select the "Notifications" tab and you should see the four email notification templates. Click on the one you want to edit and it should bring you to a page that shows the Email Subject, Email Title, and Email Body Message. You will see a preview of how it looks as you make changes. When you are satisfied with your message, be sure to click "save" on the top left side of the screen. What variables can I use in my order emails?
- How do I change the order of the pages in my website's navigation on your Website Builder?
We make it easy to change the arrangement of your navigation pages in our Website Builder. Please follow these steps to reorder the pages in your website's navigation: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the Website Builder you want to use. Click on the "Page" icon (the one that looks like a piece of paper) on the left-hand tool bar. Put your mouse over the three horizontal lines to the left of the page's name that you want to move. Your mouse should turn into the move icon, which looks like a cross with arrows on the ends. Click and drag the page(s) into the order you want. Your changes are automatically saved. Please note that the page at the top will automatically be set as your home page and will show the home icon to the right of its name. Next, learn how to add more pages, edit a page name, delete a page, reorder pages, and more.
- How do I add a video to my Website Builder?
To add video to your Website Builder, please follow these steps: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Add" icon on the left-hand tool bar. Click and drag the "Video" icon to the section you want it to appear on the page. After you have placed it, the "Video Settings" box will pop-up. Paste the URL of the video you would like to embed. You can also choose to upload a custom thumbnail of the video if you want (it will need to be uploaded in as an image file). Click on the "Save" button. Your video will appear where you added it on the page. Click on the "Save" button at the top-left of the page to save all your changes. NOTE: We only support YouTube and Vimeo videos at this time. Once your video appears on your Website Builder, you can edit it by following these steps: To replace the video or change your video's custom thumbnail, click on the "Settings" icon that appears in the top-right corner of the video. To move the video, click on the "Move" icon that appears in the top-right corner of the video. To remove the video, click on the "Trash" icon that appears in the top-right corner of the video. Want to make other changes to your Website Builder? Learn how to add images, audio/music and more text.
- How do I configure my Disqus account to work with my Website Builder?
Our Website Builder uses Disqus for our blog comments. Disqus is a blog comment hosting service that helps you engage your audience, retain your readers, and see your success. Disqus is already installed on all of our Website Builders, but you will also need to create an account and set it up it within your Website Builder as well. To get started, please follow these steps: Visit the Disqus website. Enter your name and email address. Select "I want to install Disqus on my site". Enter your website name. For example, http://sitebuilder31157.dynadot.com. Select your category and press the "Create Site" button. Select your plan (Basic is free). Skip step 2 as Disqus is already installed on our website builder platform. Select option 3 "Configure Disqus". Enter your Website URL and press the "Complete Setup" button. 1 Click the gear icon to configure your site's community settings. Copy your website short name shown above your website name. 2 Enter that in your Dynadot Website Builder blog settings. Your blog comments should work immediately.
- What is the difference between a variant and an option in our Website Builder shopping cart editor?
Our Website Builder shopping cart feature allows you to add multiple variants and options for your products. Remember you must have a Business Plan in order to gain access to our shopping cart feature. An option is something like the color and size of the product. A variant is the same product with a different option. For example, a t-shirt can be both red and blue. That would mean there are 2 variants of the product. You can only add a variant if you add an option first. When you add an option, it will appear on the top row next to "Hidden". When you add a variant, it will appear in the row below your current product. How do I add different options and variants of the same product?
- How do I get a free domain with my Website Builder?
In addition to getting access to more pages and more tools, when you purchase an annual pro or business Website Builder plan, you also get a free domain name! If you purchase your annual pro or business website plan through our prices page, you will be immediately prompted to search for your free domain name. If you do not wish to register your free domain now, you can choose to register it later through our Website Builder editor using the steps below. If you are upgrading your Website Builder from our control panel, you will need to complete your upgrade before you can search for your free domain name. Once your upgrade is complete, you can register your free domain name through our website builder editor using the steps below: Sign in to your Dynadot account. Click on the "Website Builder" tab on the main menu. Click on the "edit" link next to the website builder with which you want to use your free domain. Click on the "Settings" icon on the left-hand tool bar. Click on the "Domain" tab. You can search for a domain name under the "Register a new domain" section. As you type, our system should show you if the domain name you've typed is "taken" or available on our eligible free domain extensions (listed below). When you've found the one you want, hit "Apply" and an order will be created. The order should show the domain as free assuming you have selected one of our eligible free domain extensions. If for some reason it is not free, please contact us at email@example.com for assistance. The TLDs that are available for free will vary.
- How do I add a downloadable file in my Website Builder?
To add a downloadable file to your Website Builder, please follow these steps: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "edit" link next to the Website Builder you want to use. Click on the "Add" icon (the plus in a circle) on the left hand tool bar. Click and drag the "File" icon to the section you want it to appear on the page. After you have placed it, the "File Settings" box will pop up. Click on “Click/drag to upload file“, or drag the file to the button, to upload a file from your computer. You can now edit the name you’d like to give your file by clicking the ‘File Name’ option. If this is left blank the file name would default to the same name it uses on your computer. You can have the file name hidden by unchecking the ‘Show File Name’ option. Clicking ‘Position’ will allow you to align the file to the left, right or center of your page, and you can also hide the file icon by unchecking the ‘File Icon’ option. Click on the "Save" button. Your file will appear where you added it on the page. Click on the "Save" button at the top-left of the page to save all your changes. Once your file appears on your Website Builder, you can edit by following these steps: To replace the file, edit it’s name, re-align the file, or hide/unhide it’s name or icon, click on the "Settings" icon that appears in the top-right corner of the file. To remove the file, click on the "Trash" icon that appears in the top-right corner of the file. To move the file, drag and drop the ‘Move’ icon (between the trash and settings icons) to a new location.