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Web Hosting

  • How do I renew my Email Hosting package?

    You can easily renew your Email Hosting plan(s) right from within your Dynadot account. Please follow these steps to renew your Email Hosting package: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Check the box next to the website(s) you want to renew. Click the "Renew" button. The item will be added to your shopping cart at the top left corner of the page. To checkout, click on the shopping cart and then click the "Check Out" button. Our system will take you through the check out process to submit your order. You will receive an "Order Complete" email from us when your order has finished processing and your hosting has been successfully renewed. These instructions can also be used to renew your Advanced Hosting plan with us; however, you cannot purchase a new Advanced Hosting plan as this is a discontinued product. If your hosting plan expires, your website will go down. Make sure that doesn't happen by setting up auto-renew for your Email Hosting plan!

  • Do you place advertisements on websites using your web hosting or website builder plans?

    No, we do not place any ads or banners on websites that use either our VPS Hosting or Email Hosting plans. We also do not place any ads on any of our Website Builder plans, including our free five page plan. If you are using our free one page hosting available through our name server settings (which may no longer be available in some accounts), then we do place advertisements on your website.

  • How can I set up my Advanced Hosting email to work with my iPhone?

    To set up your Advanced Hosting email on your iPhone, please follow these steps: First, retrieve your POP and SMTP settings in your cPanel account. Sign in to your cPanel account. Click on the "Email Accounts" icon under the "Mail" section. Find your email account and select "Configure Email Client" from the "More" drop-down menu. Use the "Non-SSL Settings" information. Next, grab your iPhone. Find and click on the "Settings" app on your iPhone. Click on the "Mail, Contacts, Calendars" section and then click on the "Add Account..." button. Scroll down and choose "Other". Under the Mail section, click on the "Add Mail Account" button. Enter the Name, Address, Password, and Description (it should show an example) and then hit the "Next" button. At the very top, make sure you choose the "POP" section. Enter the Incoming Mail Server host name, username, and password. Press the "Save" button. Enter the Outgoing Mail Server host name, username, and password. While your phone lists this information as "Optional", it is needed for your Dynadot email to work. Click on the "Save" button. A pop up window will appear stating "Cannot Verify Server Identity". This is okay, press "Continue". After what will likely be a bit of a wait, your phone may appear frozen, the same window will appear again. Press "Continue" a second time. The window should disappear quickly after this and return you to the page where you began. Send yourself a test email, you should now receive it on your iPhone. NOTE: If a pop-up window appears asking to continue without an SSL certificate, choose "Yes" and it will continue verifying. The pop-up window may come up more than once. Once the settings have finished verifying, you should be able to send an receive email from your iPhone. Please note that we no longer offer our Advanced Hosting product. If you are looking for a web hosting product, we offer VPS Hosting and Email Hosting.

  • How do I set up my Email Hosting email on my iPad?

    To set up your Email Hosting email with your iPad, please follow these steps: First, you should retrieve your POP3 and SMTP settings in your Email Hosting account. Find and tap the "Settings" app on your iPad. Tap "Mail" and then "Accounts." Tap "Add Account" and then scroll down and choose "Other". Under the "Mail" section, tap the "Add Mail Account" button. Enter the Name, Address, Password, and Description (it should show an example) and then hit the "Next" button. At the very top, make sure you choose the "POP" section. (IMPORTANT NOTE: You must choose POP as IMAP will NOT work). Enter the Incoming Mail Server host name, username, and password. Press the "Save" button. Enter the Outgoing Mail Server host name, username, and password. While your iPad lists this information as "Optional", it is needed for your Dynadot email to work. Press the "Save" button. Once the settings are finished verifying, you should be able to send and receive email on your iPad. Want to set up your Email Hosting email on another platform? Check out these additional instructions: iPad Motorola Droid Mac Mail Gmail Microsoft Outlook Thunderbird

  • How do I change the hostname for my VPS Hosting?

    To change the hostname for your VPS Hosting, log in as root and enter: hostname [example.com] NOTE: This will not update the name listed in your Dynadot account which will remain as it was when you ordered the VPS plan.

  • How do I set my domain to Dynadot's VPS Hosting?

    Thanks for choosing our VPS Hosting! When you purchased your plan, you were asked to enter a domain name; however, you still need to set up DNS for that domain from within your Dynadot account to connect it to your VPS Hosting plan. To set up your domain with VPS Hosting, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS page, select the “Custom DNS" setting from the top drop-down menu. Create an A record and enter the VPS IP address given to you in the "VPS Hosting Created" email you received after your order completed. Click on the "Save DNS" button to save your changes. Please be aware that it may take some time for your changes to propagate. How do I set my domain to use zPanel or Sentora with my VPS Hosting?

  • How do I set up a domain using Dynadot's VPS with Sentora option?

    Setting up your domain with Dynadot's VPS with Sentora is easy. To begin, you will want to have both your Dynadot account and your Sentora control panel open, and you will want to be logged in to both. Begin in the Sentora control panel. Follow these steps: Click on the "Domains" icon in the "Domain Management" section. Type your domain name into the "Domain name" field. The "Create a new home directory" option will already be selected for you. Press the "Create" button. The status will show as "pending" while your domain is being added. Return to the "Home" menu. Next, we want to create DNS records for this domain. In the "Domain Management" section, click on the "DNS Manager" icon and select your domain name from the drop-down menu. Press the "Edit" button. Sentora will create the standard default records. Press the "Create Records" button. On the "A" records page, you will see that custom name servers have been created, "ns1" and "ns2", along with the "mail" subdomain. If you select "MX" you will see that that record has been created for you as well. Use the available tabs to add any additional DNS records you may need. Let's go to our Dynadot account now. From the "Domains" menu at the top, select "Name Servers." Click on the "Register a domain name server" link. In the "Host Name" field, enter ns1.domain.extension. Move down to the "IP Address" field and enter your VPS IP address there. Press the "Submit" button. You will now see the name server on your list. Do the same for ns2.domain.extension. Lastly, we will want to connect our domain to the name servers we've created. In your Dynadot account: Select "Manage" from the "Domains" drop-down menu. Click the link in the "Name Server" column for your domain. Click on the "Name Servers" tab. Scroll down the new page and select your custom name servers from the drop-down menus. Press the "Select Name Servers" button at the bottom of the column. So that's all there is to it. Once everything has propagated, you will have successfully connected your domain to your Dynadot VPS with Sentora hosting.

  • My domain is registered at Dynadot and I also use your Email Hosting plan. How do I configure my domain to my Email Hosting plan?

    To use your Email Hosting plan, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and then click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS page, select "Dynadot Hosting" from the top drop-down menu. Select "Email Hosting" from the list of choices (we no longer sell new Advanced Hosting plans). Press the "Use Dynadot Hosting" button to save your changes. Please be aware that it might take some time for your name server changes to propagate. NOTE: These instructions are only for setting up your domain with our Email or Advanced Hosting. See how to set up your domain with our VPS Hosting.

  • What are the POP3 and SMTP settings for my domain email in your Email Hosting?

    To access your POP3 or SMTP settings, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Click on the "Edit Website" link under the "Edit Site" column. A new page should load in a new browser window. Click on the "Mailbox" tab in the main menu. Choose the email account you want to access from your email client. Click on the "Settings" link at the bottom of the left-hand corner of the page. Look for the "Remote Access" box. Select the "Enable Remote Access" check box. Press the "Save" button to save your changes. Now this email account can be accessed by POP and SMTP. Use the settings in the "Remote Access" box to configure your email client software. NOTE: We currently do not have IMAP settings for our domain email service.

  • How do I create a CNAME in my cPanel Advanced Web Hosting plan?

    To create a CNAME in cPanel, please follow these steps: Sign in to your cPanel account. Under the "Domains" section, click on the "Simple DNS Zone Editor" icon. Select your domain from the drop-down menu. In the "CNAME" section, type in the name and CNAME you wish to use. Click on the "Add CNAME Record" button to save your changes. Please note that we no longer offer our Advanced Hosting product. If you are looking for a hosting product that offers cPanel, you can use our VPS Hosting, which allows you to add cPanel as well as other templates.

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