Dynadot Help

Web Hosting

• How do I access my domain email in my Email plan?

  To access your domain email with your Email plan, please follow these steps: Sign in to your Dynadot account. Select the "My Emails" tab in the main menu. Click on the "login/edit" link under the "Edit Site" column. A new page should load in a new browser window. You should see your email addresses in the bottom left corner of the screen. Click on an email address to access that email address's folders and settings. Learn how to create another email address for your Email plan. Want to set up your email on another platform? Check out these additional instructions: iPhone iPad Gmail Thunderbird

• How to create users and associate them with your hosted emails?

  To create a new user, please follow these steps: Sign in to your Dynadot account. Select "My Emails" from the left-side menu bar . Click on the "Login/edit" link under the "Edit Site" column. Click the People icon (Users) beside the Mailboxes section, located in the bottom left corner of the screen Click “Create New User” Enter the Username. Click "Create New User" to save your new user. You can set which mailboxes they will have access to by clicking on its name and clicking “Add Mailbox” on the next screen. Choose the mailboxes for the user and click “Save Changes”. Inform the User of their new password as it shows on the list as well.

• How many email addresses can I have for my domain on your Pro Email plan?

  Unlimited! There's no limit on the number of email addresses you can have with your domain Email package. Learn how to set up email with your Email plan. You can also visit the Email FAQ section of our help files for more info about this awesome product, including how to set up your Email with various platforms such as Gmail, Mac Mail, your iPad, iPhone, and more.

• How do I add a web hosting plan to a domain in my Dynadot account?

  As of Feb 1st, 2023, Dynadot offers a free single email address as well as free sitebuilder to each domain. During the checkout, you will see those free add-ons. For those prior to Feb 1st to receive your free email address & site builder. Please follow the below steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and "Manage Domains" in the drop-down. Click on the domain name (the blue hyperlink). If you have not associated your domain to email or site builder, you will be able to do so in this page.

• How do I create a custom email address that matches my domain name?

  There are a couple of ways you can create your own custom email address that matches your domain name: You can set up email forwarding. Email forwarding comes free with all domains registered at Dynadot. It allows you to create "[email protected]" and forward it to another email address such as Gmail, Yahoo, Hotmail, etc. The drawback of using email forwarding is that you cannot respond with your "[email protected]" email address. You can purchase Pro Email hosting & create your own email.

• How do I set a signature for my email in my Email plan?

  Our Email platform is easy to use, and offers you the ability to create unlimited email addresses, set folders, access shared mailboxes, forward your email, and create a signature, among many other features. To create your email signature, please follow these steps: Sign in to your Email Hosting plan. Click on the "Settings" icon (the one that looks like a gear) in the top-left corner of the page, above the "Compose" button. Under "Mailbox Info," you'll see a box labeled "Signature". Type in the signature you want to show automatically at the bottom of emails you send. Please note that this area does not allow HTML tags or other coding. Click "Save" below to save your signature. You should see your signature show up when you hit "Compose" to create a new email and when you respond or forward emails.

• What happens if my Website Builder plan expires?

  If your Pro Website Builder expires, as it's linked to your domain, unfortunately the web builder will become inactive. Please renew both your domain and upgrading your web builder plan.

• How do I set up my email on my iPhone using my Email plan?

  To set up your Email with your iPhone, please follow these steps: First, you should retrieve your POP3 and SMTP settings in your Email account. Find and tap the "Settings" app on your iPhone. Tap "Accounts & Passwords" Tap "Add Account" and then scroll down and choose "Other". Under the "Mail" section, tap the "Add Mail Account" button. Enter the Name, Address, Password, and Description (it should show an example) and then hit the "Next" button. At the very top, choose either POP or IMAP. Enter the Incoming Mail Server host name, username, and password. Press the "Save" button. Enter the Outgoing Mail Server host name, username, and password. While your phone lists this information as "Optional", it is needed for your Dynadot email to work. Press the "Save" button. Once the settings are finished verifying, you should be able to send and receive email on your iPhone. You can also delete email directly from your iPhone. Want to set up your Email Hosting email on another platform? Check out these additional instructions: iPad Mac Mail Gmail Thunderbird

• How do I set up email forwarding for my Email plan?

  To set up email forwarding for your domain on our Email plan, please follow these steps: Sign in to your Dynadot account. Select "My Emails" from the left-side menu bar. Click on the "sign in". A new page should open in a new browser tab. Choose the email account you want under the Mailboxes section, located in the bottom left corner of the screen. Click on the Gear icon (General Settings) at the top of the left-side menu bar. On the settings screen, scroll down to “Delivery Options”. Enable “Forwarding” by clicking on the toggle button. Enter an active email you have access and wish to forward messages to. Click "Save" at the bottom of the Delivery Options Section. Learn how to set up email with your Email plan. You can also visit the Email FAQ section of our help files for more info about this awesome product, including how to set up your Email with various platforms such as Gmail, Mac Mail, your iPad and iPhone, and more. NOTE: These instructions are only for setting up email forwarding within our Email plan. You can also set up email forwarding for your domain email in the domain's name server settings.

• How do I create domain email addresses in my Email plan?

  To create domain email addresses for your Email package, please follow these steps: Sign in to your Dynadot account. Select "My Emails" from the left-side menu bar. Click on the "Sign In" link. A new page should load in a new browser window. On the Mailboxes section, located in the bottom left corner of the screen, click the Mailbox icon (Manage Mailboxes). Click “Create New Mailbox” on the top right corner. Enter the email address in the provided form. Press the "Create" button to save your changes. Our Pro Email plan supports an unlimited number of email addresses. Learn how to access your email and find out how to turn on a "catch all" email address, so you'll never miss an email just because of a typo! You can also visit the Email FAQ section of our help files for more info about how to set up your email with various platforms such as Gmail, Mac Mail, your iPad and iPhone, and more.

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