DYNADOT HELP

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Domains

  • Do you charge an ICANN fee on top of your domain registration fee?

    No, we do not charge a ICANN fee on top of our domain registration fee. All fees are included in our domain prices; you won't see any additional fees added at checkout. We believe in transparent domain pricing. Check out our domain price list.

  • If I register a domain name through your company, who is the owner? Is it me or Dynadot?

    You are the owner of all domain names that you register through us. As long as you continue to renew your domain, you are the owner. If you do not renew, then the domain is deleted and someone else can become the owner. Dynadot is an ICANN-accredited domain registrar, not a reseller. This means that we have a direct connection with the central registries of the domains we sell. See our blog post on the "3 R's of the Domain Industry: Registry, Registrar, & Reseller" for more information. If you aren't sure if you're considered the owner of your domain, do a Whois lookup to see if your information is listed (keep in mind your information may not be listed if you are using a privacy service).

  • How do I change my domain privacy in bulk?

    We recently added the ability to hide your name (in addition to email, phone, and address) in our domain privacy service. Although new registrations with privacy will automatically default to full privacy, registrations that had privacy before the new privacy was added are set to partial privacy (meaning the name is not private). To change your domain privacy in bulk, please follow these steps: Sign in to your Dynadot account. Click “My Domains”, then “Manage Domains” from the left-side menu bar. Check the boxes next to the domain names for which you wish to adjust privacy. To select all your domains, check the box at the top of the frame. Click "Bulk Action", then "Privacy Settings". Choose your desired privacy status in the drop-down menu. Click on the "Submit" button to save your changes. Please keep in mind that it may take a few days for Whois database to be updated to your altered Whois contacts. If you do not yet have privacy, and would like to add it for your domains, please refer to our help file on how to add domain privacy in bulk.

  • What is spam?

    "Spam" is email that is both unsolicited and in bulk. Unsolicited means that the recipient has not granted permission for the message to be sent. Bulk means that the same message has been sent to many people, usually all at once. An email that is unsolicited but not sent in bulk is fine, such as asking about a product before buying it. An email that is sent in bulk but not unsolicited is fine, such as sending a newsletter. But sending an email that is both unsolicited and in bulk is spamming. Dynadot does not allow its services to be used for the transmission of spam. See our spam policy for more info.

  • How can I use DKIM with my domain?

    You can use DKIM by adding a TXT record to a subdomain. If you are using Google as your email provider, that subdomain will likely be "google._domainkey". The actual values will be given by your email provider. To enter in the record, please follow these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to your domain name(s) and click on the "Name Servers" icon. Click on the "DNS" tab. Look for the "Subdomain Records (optional)" section. Enter your subdomain in the box provided. Under the "Domain Record" section, select "TXT" from the drop-down menu. Enter the value given by your email host in the "IP Address or Target Host" box. Click on the "Use Dynadot DNS" button at the bottom of the page to save your changes. Your settings should look similar to what is shown here:(click on it to see it larger) A Record Example Please note: You must enter a Domain Record type (A/AAAA/CNAME/Forwarding) if you want to use a TXT Record.

  • What is your Spam Policy?

    Dynadot does not allow its services to be used for the transmission of spam. If we receive any complaints about your domain being used to send spam, we will promptly start an investigation. First, you will receive an email warning from us notifying you that we have received a spam complaint for your domain(s), and asking you to stop sending spam. If you choose to ignore our warning and continue to send spam, we will deactivate your domain or disable your entire Dynadot account (depending on the severity of the situation). You will no longer be able to control the name servers for your domain(s), and instead an error page will appear in its place. You will not receive a refund or an account credit. To report a domain that has sent spam, please submit a spam complaint.

  • What is domain forwarding?

    Domain forwarding is similar to when a web page redirects a visitor to another website, but instead of using HTML or a script to do the redirection, the domain name itself redirects to the website. When a domain is set to forward visitors to another website, the domain's name does not stay in the web browser's URL bar. Instead, the new page's URL is displayed. If you want to keep the domain's name in the URL bar, you need to use stealth forwarding. Domain forwarding only affects the domain itself. If you want to set up email forwarding with your domain, that is done separately. Dynadot provides domain forwarding, stealth forwarding, and email forwarding free of charge when you register or transfer a domain name to us. Where do I set up domain forwarding? To set up domain forwarding, you will need to sign into your Dynadot account and manage the DNS settings for a specific domain and select the ‘Forwarding’ setting located in the drop-down menu. For a step-by-step guide, please visit our domain forwarding page.

  • How do I generate a new auth code for my domain?

    In most cases, you shouldn't need to generate a new authorization code for your domain just to transfer it. However, sometimes if there is an issue with your transfer, generating a new auth code can help solve the issue. Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Click on the domain name you want to transfer (it should be a link). Scroll down to the "Transfer Lock" section and confirm it says "No". If the status is not "No", this is likely the problem. You need to unlock your domain and then you may not need to generate a new authorization code. Go to the "Authorization Code" section directly below "Transfer Lock". Press the "New Code" button to generate a new authorization code. You may need to unlock your account if the button does not appear. NOTE: If you are in the middle of a transfer, you will need to update your pending transfer with the new authorization code.

  • How do I turn off my auto-renew settings for my domains?

    When a domain is set to auto-renew, our system takes care of the renewal for you! This is a great way to ensure you don't lose your domains due to expiration. However, if you want to disable your auto-renew settings, you can do so by following these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you want to turn off. Select "Renew Options" from the "Bulk Action" drop-down menu. On the new page, set the drop-down menu to "manual renewal". Click on the "Save Settings" button to save your changes. Once you have turned off auto-renew from your domain(s), you will need to manually submit renewals. Starting 60 days out, we will send you renewal reminder emails to your account email and, if it's set, your renewal email. If you no longer want to keep your domain, you can also set it to "do not renew," which will turn off our renewal notices for that domain.

  • What country code domain extensions (ccTLDs) does Dynadot support?

    We support several country code top-level domains (ccTLDs) from around the world. Each country is given their own code based on ISO 3166-1 alpha-2 country codes (in most cases; however, there are a few exceptions). North America: .US - The United States' domain .CA - Canada's domain .MX - Mexico's domain Central & South America: .CO - Colombia's domain .BZ - Belize's domain Caribbean: .SX - Sint Maarten's domain .AG - Antigua & Barbuda's domain .LC - Saint Lucia's domain .VC - Saint Vincent & Grenadines' domain Europe: .DE - Germany's domain .UK - The United Kingdom's domain .IM - The Isle of Man's domain .ME - Montenegro's domain .NL - The Netherlands' domain .AT - Austria's domain .BE - Belgium's domain .PL - Poland's domain .LT - Lithuania's domain Asia: .CN - China's domain (Latin version) .中国 - China's domain (Chinese version) .IN - India's domain .भारत - Devanagari version of .IN* .ভারত - Bengali version of .IN* .இந்தியா - Tamil version of .IN* .భారత్ - Telugu version of .IN* .ਭਾਰਤ - Punjabi (Gurumukhi) version of .IN* .ભારત - Gujarati version of .IN* .بھارت - Urdu version of .IN* .PH - The Philippine's domain .LA - Laos' domain .MN - Mongolia's domain Africa: .SO - Somalia's domain .SC - Seychelles' domain .IO - British Indian Ocean Territory's domain .AC - Ascension Island's domain .SH - Saint Helena Island's domain Oceania: .TV - Tuvalu's domain .WS - Samoa's domain (formerly Western Samoa) .PW - Palau's domain .FM - Federated States of Micronesia's domain .CC - Cocos Islands' domain If you're looking for more general geographic TLDs, we also offer some such as .COUNTRY. We also support city TLDs and regional TLDs. If you'd like to see what domain extensions we support by area, simply click on the title of the area for more info. See our full list of TLDs that we support. Please note that some country codes are restricted (for example, .CA owners must meet Canadian Presence Requirements), while others are marketed for use beyond their country (for example, .ME is also used for personal websites around the world). You can see the TLD restrictions by clicking on the list of TLDs link above or going to the individual TLD page of the TLD you're interested in (i.e. click on the ccTLD above). *These Indian language domain extensions all mean "India" in their stated language, but are not official ccTLDs of India.

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