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Domains

  • Can I transfer my domain from Dynadot to a different domain registrar?

    Yes, you can transfer your domain(s) to another domain registrar. There is no fee or penalty to do this; however, there are some restrictions: Domains that have expired cannot be transferred. You must renew them through us first. Domains less than 60 days old cannot be transferred. This is a rule enforced by the central registries. Domains recently transferred to Dynadot cannot be transferred out for 60 days. Domains in "Buy Lock" or "Auction Lock" status cannot be transferred. Find out how to transfer your domains away from Dynadot.

  • How do I enter an SRV record for my domain?

    To enter an SRV record for your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. Under the "Subdomain Records" section, select "SRV" from the "Record Type" drop-down menu. Enter the Service and Protocol values together in the subdomain box. Add a period between the two. In the "IP Address or Target Host" field, enter in the Priority, Weight, Port and Target. Only add one space in between each value. Click on the "Save DNS" button to save your changes. Your settings should look similar to what is shown below: (click on it to see it larger) SRV Record Example NOTE: You must enter a Domain Record type (A/AAAA/CNAME/Forwarding) in order to save DNS records.

  • How do I remove a domain from my watchlist?

    A domain watchlist is a list of domains that someone wants to track. To remove a domain from your watch list, please follow these steps: Sign in to your Dynadot account. Select "Tools" from the left-side menu bar and click "Watchlist" in the drop-down. Check the box next to the domain name(s) you want to remove. Click on the "Delete" button to save your changes. How do I add domains to the watchlist?

  • Do you charge an ICANN fee on top of your domain registration fee?

    No, we do not charge a ICANN fee on top of our domain registration fee. All fees are included in our domain prices; you won't see any additional fees added at checkout. We believe in transparent domain pricing. Check out our domain price list.

  • How do I add domains to the watchlist?

    A domain watchlist is a list of domains that someone wants to track. To add domains to your watch list, please follow these steps: Sign in to your Dynadot account. Select "Tools" from the left-side menu bar and click "Watchlist" in the drop-down. Click the "Add Domains" button. Enter the domain name(s) you want to add in the "Watchlist" box. Press the "Add to Watchlist" button to save your changes. You can also add domains to your watchlist directly from our Expired Auctions, Marketplace, and Backorders by clicking on the domain you are interested in and clicking "Add to Watchlist". How do I remove a domain from my watchlist?

  • If I register a domain name through your company, who is the owner? Is it me or Dynadot?

    You are the owner of all domain names that you register through us. As long as you continue to renew your domain, you are the owner. If you do not renew, then the domain is deleted and someone else can become the owner. Dynadot is an ICANN-accredited domain registrar, not a reseller. This means that we have a direct connection with the central registries of the domains we sell. See our blog post on the "3 R's of the Domain Industry: Registry, Registrar, & Reseller" for more information. If you aren't sure if you're considered the owner of your domain, do a Whois lookup to see if your information is listed (keep in mind your information may not be listed if you are using a privacy service).

  • How do I change my domain privacy in bulk?

    We recently added the ability to hide your name (in addition to email, phone, and address) in our domain privacy service. Although new registrations with privacy will automatically default to full privacy, registrations that had privacy before the new privacy was added are set to partial privacy (meaning the name is not private). To change your domain privacy in bulk, please follow these steps: Sign in to your Dynadot account. Click “My Domains”, then “Manage Domains” from the left-side menu bar. Check the boxes next to the domain names for which you wish to adjust privacy. To select all your domains, check the box at the top of the frame. Click "Bulk Action", then "Privacy Settings". Choose your desired privacy status in the drop-down menu. Click on the "Submit" button to save your changes. Please keep in mind that it may take a few days for Whois database to be updated to your altered Whois contacts. If you do not yet have privacy, and would like to add it for your domains, please refer to our help file on how to add domain privacy in bulk.

  • What is spam?

    "Spam" is email that is both unsolicited and in bulk. Unsolicited means that the recipient has not granted permission for the message to be sent. Bulk means that the same message has been sent to many people, usually all at once. An email that is unsolicited but not sent in bulk is fine, such as asking about a product before buying it. An email that is sent in bulk but not unsolicited is fine, such as sending a newsletter. But sending an email that is both unsolicited and in bulk is spamming. Dynadot does not allow its services to be used for the transmission of spam. See our spam policy for more info.

  • How can I use DKIM with my domain?

    You can use DKIM by adding a TXT record to a subdomain. If you are using Google as your email provider, that subdomain will likely be "google._domainkey". The actual values will be given by your email provider. To enter in the record, please follow these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to your domain name(s) and click on the "Name Servers" icon. Click on the "DNS" tab. Look for the "Subdomain Records (optional)" section. Enter your subdomain in the box provided. Under the "Domain Record" section, select "TXT" from the drop-down menu. Enter the value given by your email host in the "IP Address or Target Host" box. Click on the "Use Dynadot DNS" button at the bottom of the page to save your changes. Your settings should look similar to what is shown here:(click on it to see it larger) A Record Example Please note: You must enter a Domain Record type (A/AAAA/CNAME/Forwarding) if you want to use a TXT Record.

  • What is your Spam Policy?

    Dynadot does not allow its services to be used for the transmission of spam. If we receive any complaints about your domain being used to send spam, we will promptly start an investigation. First, you will receive an email warning from us notifying you that we have received a spam complaint for your domain(s), and asking you to stop sending spam. If you choose to ignore our warning and continue to send spam, we will deactivate your domain or disable your entire Dynadot account (depending on the severity of the situation). You will no longer be able to control the name servers for your domain(s), and instead an error page will appear in its place. You will not receive a refund or an account credit. To report a domain that has sent spam, please submit a spam complaint.

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