- How can I use DKIM with my domain?
You can use DKIM by adding a TXT record to a subdomain. If you are using Google as your email provider, that subdomain will likely be "google._domainkey". The actual values will be given by your email provider. To enter in the record, please follow these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to your domain name(s) and click on the "Name Servers" icon. Click on the "DNS" tab. Look for the "Subdomain Records (optional)" section. Enter your subdomain in the box provided. Under the "Domain Record" section, select "TXT" from the drop-down menu. Enter the value given by your email host in the "IP Address or Target Host" box. Click on the "Use Dynadot DNS" button at the bottom of the page to save your changes. Your settings should look similar to what is shown here:(click on it to see it larger) A Record Example Please note: You must enter a Domain Record type (A/AAAA/CNAME/Forwarding) if you want to use a TXT Record.
- My domain expired! Is there a Renewal Grace Period?
Most likely, the answer is yes. A "Renewal Grace Period" is the time during which a domain owner can renew an expired domain at the regular renewal price. Most domain extensions offer a renewal grace period of up to 40 days. For example, this is the life-cycle of .COM, which has a 40 day renewal grace period: 2015/01/01 - Your domain is registered 2016/01/01 - Your domain expires 2016/01/01 - 2016/01/30 Renewal Grace Period (renewals are regular renewal price) 2016/02/01 - 2016/02/09 Renewal Grace Period (renewals include a $10 late renewal fee + regular renewal price) 2016/02/10 - 2016/03/10 Redemption Period To see the renewal grace period of each of our domain extensions, visit our TLD page and look at the "Renew" column. If you do not renew during the grace period, the domain will be deleted and is no longer controlled by Dynadot. This is known as the "Redemption Period," which is typically 30 days. If you wish to re-claim the domain, the process will be more expensive and time-consuming as Dynadot will be required to submit paperwork and payment to the central registry. Our restore prices are listed on our individual TLD pages under the "Domain Information" section. Please note that most of this money goes straight to the central registry. Domains in redemption can only be restored by the current registrant and only with the listed registrar. About 5 days after the redemption period ends, the domain is dropped from the central registry and becomes available to the general public. Domains are sold on a first come, first serve basis. High-value domains will go quickly. Two important exceptions: Some domain extensions do not offer renewal and/or redemption periods or offer them for different lengths of time. Please use the above links to check on your specific extension. Some expired domains will be sold at auction in the Expired Auctions in our Marketplace. If this is the case with your domain, there will be no redemption period though you will still have your full renewal grace period to renew before the domain is lost entirely. The best way to preserve your domain name is to set up auto-renew or renew early. Auto-renew will automatically renew your domain (as long as your payment method goes through) and with early renewals, no time is lost. Using either method can save a lot of future headaches. Keeping your contact information up to date is also important as Dynadot will send all expiration notice emails to the address on file. You can also set up a separate renewal email.
- What is spam?
"Spam" is email that is both unsolicited and in bulk. Unsolicited means that the recipient has not granted permission for the message to be sent. Bulk means that the same message has been sent to many people usually all at once. An email that is unsolicited but not sent in bulk is fine, such as asking about a product before buying it. An email that is sent in bulk but not unsolicited is fine, such as sending a newsletter. But sending an email that is both unsolicited and in bulk is spamming. Dynadot does not allow its services to be used for the transmission of spam. See our spam policy for more info.
- How do I know if my .XXX, .ADULT, or .PORN website is eligible to be listed on the www.xxx.xxx directory?
Eligible websites are developed .ADULT, .PORN, .SEX, or .XXX websites that contain adult entertainment content as determined by the central registry, ICM Registry's sole discretion. Please check out ICM Registry's website for more information.
- Where can I find a list of my inactive domains?
Any domains that have expired, been deleted, been moved, or been transferred away are considered "inactive" and will be listed in our inactive domains page within your Dynadot account. To find a list of your inactive domains, please follow these steps: Sign in to your Dynadot account. Select "Inactive Domains" from the "Domains" drop-down menu. This page is defaulted to list domains by their expiration date, with the most recent dates at the top; however, you can also click on "Domain Name" to list it alphabetically by domain name. You can also use the search to find domains more easily. You can potentially restore a domain on this page. If the domain is eligible to be restored, it will have a check box next to it.
- What color-themed domain extensions do you support?
We support several color-themed TLDs or top-level domain extensions. All of them were recently released or are about to launch. .BLACK .BLUE .GOLD .GREEN .NAVY .PINK .RED See our full list of TLDs that we support.
- What is stealth forwarding?
Stealth forwarding is similar to domain forwarding except the domain name stays in the web browser's URL bar instead of being replaced by the new page's URL. This is is why it is called "stealth" forwarding because it appears that the web page displayed is actually part of the domain. So, say that you have a domain named myexample.org, and you want to use stealth forwarding to have your domain point to http://name.somedomain.com. When you use stealth forwarding, http://www.myexample.org will load the index page located at http://name.somedomain.com, however the http://www.myexample.org address will be displayed in the web browser's URL bar instead of the http://name.somedomain.com address. Find out how to set up stealth forwarding. Please be aware there are some drawbacks to using stealth domain forwarding. Stealth forwarding only affects the domain itself. If you want to set up email forwarding with your domain, that is done separately. Dynadot provides domain forwarding, stealth forwarding, and email forwarding free of charge when you register or transfer a domain name to us.
- When are the new TLDs launching?
Not all of the new TLDs have official launch dates yet, but we keep a list on our TLD page under the "Launching TLDs" section. If you want to check out past launch dates, we have a 2015 New TLD Launch Date infographic and a 2014 New TLD Launch Date Infographic. If you are interested in registering a new TLD that has not yet launched, you can check our preorder page where you can attempt to register your dream domain name before it officially launches! (This page is updated as we receive pricing for upcoming new TLDs and may not include all launching TLDs.) You can also visit our blog where you can stay informed about all the new TLD information or check out the New TLD section of our help files. Check out our TLD page to see a full list of the TLDs we support.
- How do I use the .TEL registry's Telhosting platform?
The central registry for .TEL offers registrants access to a free platform that allows them to enter contact information on a web page. This platform is similar to what was offered before the .TEL DNS restrictions were lifted in March 2017. If you would like to use this free Telhosting platform, it can be accessed at ManageMy.TEL. If you don't have your log in information already, you can click on the "Forgotten your password" link and enter the email address associated with your .TEL domain.
- What is domain auto-renew?
Ensure you never lose a domain with Dynadot's domain auto-renew! Our auto-renew system will take care of your domain renewal for you. Basically, once you set your domain to auto-renew and select a payment method for your auto-renew domains, our system will automatically renew your domain 15 days before its expiration date. If for some reason, our attempt to renew your domain is unsuccessful, you will receive an email for us letting you know. Then, our system will continue to attempt to renew your domain everyday until the domain's expiration. This allows you to address the issue - usually a payment issue such as an expired credit card or not enough account credit to cover the renewal - and then allow our system to still take care of the renewal for you. Once your domain auto-renewal has been completed, you will receive a confirmation email from us. NOTE: If your domain expires and our system was unable to successfully auto-renew it, you will need to manually renew it yourself. Most domains have a renewal grace period that will allow you to complete the renewal for a certain amount of time after the domain's expiration date. How do I edit an existing credit card? How do I add another credit card to my Dynadot account?