- How do I enter an SRV record for my domain?
To enter an SRV record for your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. Under the "Subdomain Records" section, select "SRV" from the "Record Type" drop-down menu. Enter the Service and Protocol values together in the subdomain box. Add a period between the two. In the "IP Address or Target Host" field, enter in the Priority, Weight, Port and Target. Only add one space in between each value. Click on the "Save DNS" button to save your changes. Your settings should look similar to what is shown below: (click on it to see it larger) SRV Record Example NOTE: You must enter a Domain Record type (A/AAAA/CNAME/Forwarding) in order to save DNS records.
- How do I remove a domain from my watchlist?
A domain watchlist is a list of domains that someone wants to track. To remove a domain from your watch list, please follow these steps: Sign in to your Dynadot account. Select "Tools" from the left-side menu bar and click "Watchlist" in the drop-down. Check the box next to the domain name(s) you want to remove. Click on the "Delete" button to save your changes. How do I add domains to the watchlist?
- Do you charge an ICANN fee on top of your domain registration fee?
No, we do not charge a ICANN fee on top of our domain registration fee. All fees are included in our domain prices; you won't see any additional fees added at checkout. We believe in transparent domain pricing. Check out our domain price list.
- How do I add domains to the watchlist?
A domain watchlist is a list of domains that someone wants to track. To add domains to your watch list, please follow these steps: Sign in to your Dynadot account. Select "Tools" from the left-side menu bar and click "Watchlist" in the drop-down. Click the "Add Domains" button. Enter the domain name(s) you want to add in the "Watchlist" box. Press the "Add to Watchlist" button to save your changes. You can also add domains to your watchlist directly from our Expired Auctions, Marketplace, and Backorders by clicking on the domain you are interested in and clicking "Add to Watchlist". How do I remove a domain from my watchlist?
- How do I add privacy to domains in bulk?
To add privacy to domains in bulk, please follow these steps: Sign in to your Dynadot account. Click “My Domains”, then “Manage Domains” from the left-side menu bar. Check the boxes next to the domain names to which you wish to add privacy. To select all your domains, check the box at the top of the frame. Select "Bulk Actions", then "Add Privacy". The items will be added to your shopping cart at the top of the page unless the domain does not allow privacy, or if any domains are expired, which will result in an error message. See a list of domains that do not allow privacy. Follow the "Checkout" buttons to complete your order. If you choose to use our domain privacy service, your personal information (email address, mailing address, phone number, etc.) is replaced by our domain privacy service information, and will not be sent to the central registry. This will also happen when we escrow your Whois data to the third party data escrow service as required by ICANN. You can see an example of this on our privacy page. We also offer customers the option to show their name, but still replace all other info with Dynadot's info. This is called partial privacy. Please refer to our help file on changing domain privacy in bulk to find out how to switch from full to partial privacy or vice versa.
- If I register a domain name through your company, who is the owner? Is it me or Dynadot?
You are the owner of all domain names that you register through us. As long as you continue to renew your domain, you are the owner. If you do not renew, then the domain is deleted and someone else can become the owner. Dynadot is an ICANN-accredited domain registrar, not a reseller. This means that we have a direct connection with the central registries of the domains we sell. See our blog post on the "3 R's of the Domain Industry: Registry, Registrar, & Reseller" for more information. If you aren't sure if you're considered the owner of your domain, do a Whois lookup to see if your information is listed (keep in mind your information may not be listed if you are using a privacy service).
- How do I change my domain privacy in bulk?
We recently added the ability to hide your name (in addition to email, phone, and address) in our domain privacy service. Although new registrations with privacy will automatically default to full privacy, registrations that had privacy before the new privacy was added are set to partial privacy (meaning the name is not private). To change your domain privacy in bulk, please follow these steps: Sign in to your Dynadot account. Click “My Domains”, then “Manage Domains” from the left-side menu bar. Check the boxes next to the domain names for which you wish to adjust privacy. To select all your domains, check the box at the top of the frame. Click "Bulk Action", then "Privacy Settings". Choose your desired privacy status in the drop-down menu. Click on the "Submit" button to save your changes. Please keep in mind that it may take a few days for Whois database to be updated to your altered Whois contacts. If you do not yet have privacy, and would like to add it for your domains, please refer to our help file on how to add domain privacy in bulk.
- How can I use DKIM with my domain?
You can use DKIM by adding a TXT record to a subdomain. If you are using Google as your email provider, that subdomain will likely be "google._domainkey". The actual values will be given by your email provider. To enter in the record, please follow these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to your domain name(s) and click on the "Name Servers" icon. Click on the "DNS" tab. Look for the "Subdomain Records (optional)" section. Enter your subdomain in the box provided. Under the "Domain Record" section, select "TXT" from the drop-down menu. Enter the value given by your email host in the "IP Address or Target Host" box. Click on the "Use Dynadot DNS" button at the bottom of the page to save your changes. Your settings should look similar to what is shown here:(click on it to see it larger) A Record Example Please note: You must enter a Domain Record type (A/AAAA/CNAME/Forwarding) if you want to use a TXT Record.
- My domain expired! Is there a Renewal Grace Period?
Most likely, the answer is yes. A "Renewal Grace Period" is the time during which a domain owner can renew an expired domain at the regular renewal price. Most domain extensions offer a renewal grace period of up to 40 days. For example, this is the life-cycle of .COM, which has a 40 day renewal grace period: 2015/01/01 - Your domain is registered 2016/01/01 - Your domain expires 2016/01/01 - 2016/01/30 Renewal Grace Period (renewals are regular renewal price) 2016/02/01 - 2016/02/09 Renewal Grace Period (renewals include a $10 late renewal fee + regular renewal price) 2016/02/10 - 2016/03/10 Redemption Period To see the renewal grace period of each of our domain extensions, visit our TLD page and look at the "Renew" column. If you do not renew during the grace period, the domain will be deleted and is no longer controlled by Dynadot. This is known as the "Redemption Period," which is typically 30 days. If you wish to re-claim the domain, the process will be more expensive and time-consuming as Dynadot will be required to submit paperwork and payment to the central registry. Our restore prices are listed on our individual TLD pages under the "Domain Information" section. Please note that most of this money goes straight to the central registry. Domains in redemption can only be restored by the current registrant and only with the listed registrar. About 5 days after the redemption period ends, the domain is dropped from the central registry and becomes available to the general public. Domains are sold on a first come, first serve basis. High-value domains will go quickly. Two important exceptions: Some domain extensions do not offer renewal and/or redemption periods or offer them for different lengths of time. Please use the above links to check on your specific extension. Some expired domains will be sold at auction in the Expired Auctions in our Marketplace. If this is the case with your domain, there will be no redemption period though you will still have your full renewal grace period to renew before the domain is lost entirely. The best way to preserve your domain name is to set up auto-renew or renew early. Auto-renew will automatically renew your domain (as long as your payment method goes through) and with early renewals, no time is lost. Using either method can save a lot of future headaches. Keeping your contact information up to date is also important as Dynadot will send all expiration notice emails to the address on file. You can also set up a separate renewal email.
- What is spam?
"Spam" is email that is both unsolicited and in bulk. Unsolicited means that the recipient has not granted permission for the message to be sent. Bulk means that the same message has been sent to many people usually all at once. An email that is unsolicited but not sent in bulk is fine, such as asking about a product before buying it. An email that is sent in bulk but not unsolicited is fine, such as sending a newsletter. But sending an email that is both unsolicited and in bulk is spamming. Dynadot does not allow its services to be used for the transmission of spam. See our spam policy for more info.