Are you sure you want to close the chat?Chat will be closed and the chat history will be cleared.
continue to sign out,
or stay on chat.
To review this chat session please click this windows.
Chat Online
Chat Online0
Support

Forum

A place for Dynadot and community experts alike to ask questions, share ideas, and more.
Order Status is Processing...
8/19/2012 08:40
Hi,

I've purchased a domain name on 17-Aug-2012 (Order id: 1869580) and I've completed the phone number verification on 18-Aug-2012. The 'Account Summary' page shows the order status as 'Processing'.
Could you please tell me when the order processing will be completed and when I can start using the domain name.

Please note that I've already sent emails to both [email protected] and [email protected] but I haven't received any replies yet.
Reply Quote
8/19/2012 09:55
Please ignore the above post.

I received the 'Order Finished' email soon after I made this post.

Thanks and sorry for my lack of patience :$

Regards,
RMR
Reply Quote
8/19/2012 14:18
No problem and thank you for the follow-up.  Your order not only required verification,  but was in 'Needs Approval' status.  Because of this,  we had to manually approve and process the order during business hours.  You should not experience similar delays with future orders.
Reply Quote
8/20/2012 10:52
I've purchased a domain name on 20-Aug-2012 Order id: 1871436. The 'Account Summary' page shows the order status as 'Processing'. Could you please tell me when the order processing will be completed and when I can start using the domain name?
Reply Quote
8/20/2012 17:54
f_lenit_kz:

This is a unique issue we are having with only INFO domains at the moment.  We hope to have it cleared up shortly and will begin processing orders as soon as we are able.  

We sincere;y apologize for the delay.
Reply Quote
9/1/2012 03:14
I purchase the domain

2012/09/01      1882164 10.99   10.99   Processing      PayPal  folsol.in

but still processing how much time it will take to Registered thank's

Imran Khan
Reply Quote
9/1/2012 11:52
i_k_faisalabad_pk:  Your order has been processed.
Reply Quote
9/20/2012 06:05
Hi,

I purchase the domain on 20-september-2012 Order id: 1901042.

Status as 'Processing'.
Please, tell me how long it will be processed.


 [This post has been edited by h_j_stockholm_se on Sep 20, 2012 6:13am.]
Reply Quote
9/20/2012 17:55
That order is complete now,  but you can always contact us after completing your verification if your order is in 'Needs Approval' status.  That'll speed things up a bit.
Reply Quote
12/31/2012 03:49
Hi, in order to place a bit I did a 'prepay' transaction (2012/12/29    2007006) and one day later I won a domain auction (2012/12/30   2008328). I pay using my credit card, but both orders still are on status 'Processing'. I hope all goes well so I can use the domain that I bid on.
Thanks for your support and have a great new year 2013!
Reply Quote
12/31/2012 16:00
Yes, all is well.  It is normal for auction-wins to take 3-4 days to process.

Thank you and Happy New Year!
Reply Quote