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Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.
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IP lookup

  • How do I access the IP lookup tool?

    To do an IP lookup, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Find the domain name you want to check and click on the ellipsis next to the lock icon. Choose "ip lookup" from the list. Your page should look like what is shown below: The IP lookup will load in a new browser tab.

  • What is an IP lookup?

    An IP lookup shows the IP status of your domain and will tell you if your changes to the name server settings have been propagated or not.If it says "Pending Zone Update" at the top, that means your new name server settings have not propagated through the system yet. You will have to wait for your website to become visible.If there is a "None" in red in any of the entries for your name servers, that means that name server is online, but does not recognize your domain in its domain list. You need to contact your web host and ask them if your domain has been added to the name servers' domain list.If there is a red "No response" in any of the entries for your name servers, that means the name server is not even accepting web requests and is probably offline. You need to contact your web host and let them know that your name servers are not online.Find out how to access the IP lookup tool in your Dynadot account.

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