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Forums -> Server incidents -> Nameservers down
yakronos posted:
0
Hi,

Are the nameservers down?  I can't ping my hostname and the ip lookup page is saying that it can't reach the nameservers. -- Thanks,
ReplyQuote5/7/2019 08:07
teamdynadot posted:
Apologies for the delay. Our records show that your domain is set to third party name servers. You would need to contact your web host provider to determine any issue with these servers. However, your current settings are showing as configured properly. When you had posted your question originally, you had only recently set the name servers. It may have just required more time for the update to take effect. Propagation can take up to 48 hours.
ReplyQuote5/28/2019 08:59
So are you going to come back and address the actual problem with Dynadot's own nameservers being down, which they are, regardless of whatever the original poster's situation is?
ReplyQuote8/24/2019 22:58
-deleted-
ReplyQuote8/25/2019 09:03
A lot of my websites whose DNS are hosted by dynadot are going down since the past 4 hours. The nameservers ns2.dynadot.com and ns1.dynadot.com are showing as "Nameserver is unreachable." on the DNS lookup for the domains. Is this a known issue?
ReplyQuote8/24/2019 22:21
I am also experiencing issues with Dynadot nameservers... my domains have been unstable for the last several hours.  dig queries on ns1 and ns2 timeout most attempts, and my domains only intermittently resolve.  This is a critical outage... Dynadot support support chat says "Chat Busy"...
ReplyQuote8/24/2019 22:28
I'm experiencing same at the moment
ReplyQuote8/24/2019 22:31
Same here.  I'm getting intermittent issues connecting to my server (External Server, Dynadot DNS).  The domains/dns I have at other registrars connecting to servers in the same datacenter have no issues.  Luckily these are just my test servers.

There is definitely an issue with Dynadot's DNS servers as far as I can see.  If I do a DNS trace, I get the following results:

Sending request to "ns1.dynadot.com" (52.34.35.173)
Timeout waiting for response
Sending request to "ns1.dynadot.com" (52.36.53.176)
Timeout waiting for response
Sending request to "ns1.dynadot.com" (52.35.76.183)
Timeout waiting for response
Sending request to "ns1.dynadot.com" (52.26.28.15)
Timeout waiting for response
ReplyQuote8/24/2019 22:39
Can the dynadot support please acknowledge this as an issue and if anyone is working on it?
ReplyQuote8/24/2019 22:48
i_m_lviv_ua posted:
Switched to https://www.cloudns.net/ dns...
ReplyQuote8/24/2019 22:56
how quickly did your nameservers transfer..?
ReplyQuote8/24/2019 23:28
Can't really tell. It seems like they did so gradually. Some online checkers still show "DNS Lookup Error".
I now decided to switch to Google Cloud DNS https://cloud.google.com/dns/ as a permanent safer solution. It's also faster.
ReplyQuote8/24/2019 23:59
I'm guessing it can take up to 6 hours for the whole network to know that I've switched DNS. As I'm seeing 6hrs as TTL for SOA and NS records in Google Cloud DNS for example. "A" records are 5 min, and they used to be 5 min here for me, but I'm guessing that in this case NS and SOA are the ones that matter. Although, I don't really know. If anyone knows, please, tell.

It's far from being the first Dynadot's DNS downtime.. I should have known better than to move nameservers back to Dynadot some time ago. It takes them sometimes many many hours to fix such things (DDOS, I suppose?), so I'd recommend to switch ASAP and not wait for a fix.
ReplyQuote8/25/2019 00:22
down for me as well!!! WTF I naver had that with GoDaddy
ReplyQuote8/25/2019 02:02
NO MX record  found. No emails. Loosing clients!!!
ReplyQuote8/25/2019 02:06
I didn't even consider that.
ReplyQuote8/25/2019 05:35
i_m_lviv_ua posted:
Still, nameserver info seems to not get resolved in many places of the world by random.
For future, decided to use nameservers from multiple companies. And to transfer my main websites from Dynadot..

Edit: not a 100% certain that the info didn't update everywhere, though, as it might be that the online checker service I used show same for Google and Facebook which is certainly untrue.
ReplyQuote8/25/2019 05:25
For me all of my websites are still down/unreachable.
ReplyQuote8/25/2019 08:45
ricardojones posted:
They won't even reply to my ticket.
ReplyQuote8/25/2019 09:17