I lost my security key! How do I submit a “Lost Key" request?
If you lost or misplaced your security key, you will need to get your settings reset. To submit your reset request, please follow these steps:
- Please Sign in.
- Select "Security" from the "My Info" drop-down menu.
- Click on "Unlock Account" button.
- Click on the "Lost Security Key" link on the new page.
- Enter the answer to your secret question and provide any additional information below. Please note that your secret question must exactly match what you entered when you created it.
- Click on the "Submit Request" button to submit your request.
A Dynadot team member will review your request. Please allow 2 business days.