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I have already raised this point and emailed you with no reply.

You provide a (nice) API which is very useful for registering domains quickly around drop time. But every single morning at 9.35-9.40 UCT your server goes down for 10 minutes maintenance - right in the middle of the .info drops. Which is annoying to say the least.

Is it crashing?
Are you doing this intentionally?

thanks - and please please fix asap.

That seems like the time our server goes offline for nightly maintenance. Were you running into this issue before March 9? Daylight Savings Time may have shifted the maintenance schedule up an hour in UTC time.

Hi.

I don't think I was trying to register at drop time much before 1 month ago so cannot really remember but , no I don't think there were any problems initially.

thanks

Hi - any chance of moving the reboots either side of the .info drop?

thanks

Is there a specific time that would work better?

Make it earlier. 5.35-5.40 UCT

20 minutes earlier, or later will be fine - the drops only last for 10-15 minutes for .info!

P L E A S E sort out the server(s)

How can I register all those lovely .infos if your servers are down?


[This post has been edited by p_w_montecarlo_mc on Jun 25, 2008 5:08am.]

Exactly !! I can`t believe this has been going on for 3 months and Dynadot still haven`t changed the simple time !

I suspect that the server is actually crashing because the time is slightly different each day by a few minutes here and there. Alternatively I suspect they may be having network/bandwidth issues with the volume of requests received around this time and the only solution is to pull the plug for 10 minutes. Which would also explain why they have not fixed it and why it takes 10 minutes to 'reboot'.

Come on Dynadot tell us what the real reason is. I have spent over $10k with you - is that not enough?


[This post has been edited by dax on Jun 26, 2008 3:52am.]

We are going to move our backup time by an hour.  

Regards