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Need to change account contact email please

Posted By s_l_o_oakland_us

1/25/2018 14:37

I need to change the email address on my account, the one there is no longer valid. When I try to do this, it says my account is locked, and to unlock it I need to reset my birthday. When I try to reset my birthday, it says a birthday reset request has already been sent, and no further action is possible. How can I change the email address on my account now please?

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Posted By teamdynadot

2/1/2018 13:01

It looks like our account managers were able to reset the birthdate on your account this morning. You would now be able to use that to update your account information by following the steps in our guide here:

How do I edit my account information?
https://www.dynadot.com/community/help/question/edit-account-info

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