Subpoena Policy

Dynadot, Inc will not release customer information or account information without the express permission of the customer or when required by law. If you seek user or account information of a Dynadot customer in connection with a civil legal matter, you must personally serve us with a valid subpoena.

Upon receipt of a valid civil subpoena, we will notify the customer whose information is sought via email or U.S. mail. Please note, that we will not immediately produce the customer information sought by the subpoena, in order to provide the customer with an opportunity to move to quash the subpoena in court.

Fees for Subpoena Compliance

By submitting the civil subpoena to Dynadot, you agree to pay these costs. Our schedule of costs is as follows:

Research
$75/hour
Postage
cost as billed
Copies
$0.25/page
Upon request, we can arrange for overnight delivery service if a valid "Bill To" account number for the selected shipping company is provided to us.
Please note, that we will not deliver any information sought by a subpoena until payment is received.
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