Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

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  • RDAP Help

    What is RDAP? The Registration Data Access Protocol (RDAP) allows the lookup and search of domain, nameserver, and entity objects within a registry. RDAP is similar to WHOIS in that it will return information about objects within a registry. Unlike WHOIS however, RDAP responses are returned in a structured, machine readable format. Rdap responses are returned in the form of JSON.Example Usage Domain Lookup:https://rdap.dynadot.com/domain/name.tld

  • Помогите! Я потерял телефон и серийный номер! Как изменить параметры Google Authenticator или СМС?

    Если вы потеряли мобильный телефон или не можете воспользоваться приложением Google Authenticator, вам потребуется выполнить сброс параметров. Чтобы отправить запрос на сброс, выполните следующие действия. Войдите в личный кабинет Dynadot. Выберите «Безопасность» в раскрывающемся меню «Моя информация». Нажмите кнопку «Управление Google Authenticator» или «Управление аутентификацией по СМС». Щелкните ссылку «Телефон утерян» на новой странице. Введите ответ на ваш секретный вопрос и предоставьте дополнительную информацию ниже. Обратите внимание, что ваш ответ должен точно совпадать с тем, что вы ввели при его создании. Нажмите кнопку Отправить запрос, чтобы отправить запрос. Сотрудник Dynadot рассмтрит ваш запрос перед тем, как изменить ваши параметры Google Authenticator или СМС. Мы можем связаться с вами по адресу почты, указанному в вашем личном кабинете, если нам потребуется дополнительная информация. Обработка запроса может занять до 2 рабочих дней.

  • How do I bid on a User Auction?

    Dynadot now offers User Auctions! Domains listed in our User Auctions have been listed by Dynadot users themselves! To place a bid in a User Auction, please follow these steps: Войдите в личный кабинет Dynadot. Find the domain you want to bid on on the "User Auctions" page, under the "Aftermarket" section of our site. Щелкните доменное имя. In the price box, enter your proxy bid amount. Установите флажок ниже, чтобы подтвердить, что вы заплатите за этот торг в случае выигрыша и что вы ознакомлены с нашим Соглашением на обслуживание. Нажмите кнопку «Сделать ставку», чтобы разместить ставку. NOTE: If a bid is placed in the last 5 minutes of the auction, the auction time will be extended for another 5 minutes. There is no limit to the number of times an auction may be extended before the auction's final "end time" is set. Domains won in our User Auctions will be placed in "Buy Lock" status for 30 days. Please note that domains won in our User Auctions will not be renewed with the order, and any renewal cost would not be included in the final price.

  • Как изменить параметры СМС?

    Если вы уже включили вход по СМС и вам нужно изменить параметры СМС, выполните следующие действия. Войдите в личный кабинет Dynadot. Выберите «Безопасность» в раскрывающемся меню «Моя информация». Разблокируйте учетную запись с помощью кнопки в верхней части страницы. В разделе «СМС-аутентификация» введите пароль учетной записи Dynadot в поле «Пароль». Нажмите кнопку «Отключить СМС». Нажмите кнопку «Удалить номер телефона СМС». Введите новый номер телефона. Нажмите кнопку «Установить номер телефона СМС». Затем нажмите кнопку «Получить СМС-токен». На ваш номер будет отправлен 6-значный код, чтобы убедиться, что введен правильный номер. Этот проверочный код будет действителен в течение 1 часа. Введите тестовый код СМС в поле «Ввод токена». Нажмите кнопку Включить СМС, чтобы сохранить изменения. ПРИМЕЧАНИЕ: оператор сотовой связи может взимать комиссию за СМС-сообщения, отправленные на ваш мобильный телефон. Как активировать параметры СМС-аутентификации? Когда мне потребуется вводить код СМС-аутентификации? Помогите! Я потерял телефон! Как отключить аутентификацию по СМС?

  • How do I connect my domain to my Minecraft server?

    To connect your domain to your Minecraft Server you would need to create an "A" record that points to your server's IP address, and a "SRV" record. To do so, please follow these steps: Войдите в личный кабинет Dynadot. Выберите «Мои домены» в меню слева и щелкните «Управление доменами» в раскрывающемся списке. Установите флажки рядом с нужными доменными именами и нажмите кнопку «Пакетное действие». В списке «пакетных действий» выберите «Настройки DNS» On the DNS page, select the "Dynadot DNS" setting from the top drop-down menu. In the "Domain Record (required)" section, select "A" from the drop-down menu and then enter your server's IP address in the "IP Address or Target Host" box. Enter "_minecraft._tcp" in the subdomain box. В разделе «Записи поддомена» в раскрывающемся меню «Тип записи» выберите «SRV». In the "IP Address or Target Host" field, you will need to enter the Priority, Weight, Port and Target, with one space in between each value. The Priority should be "0", and the Weight should be "5". The Port would be your custom Minecraft port, and the Target should be your root domain name (with no "http://www.") for example, yourdomain.com Нажмите кнопку «Сохранить DNS», чтобы сохранить изменения. Ваши параметры должны быть похожи на то, что показано ниже (щелкните, чтобы увеличить): Пример записи SRV

  • What is a User Auction?

    Great news, we have expanded our Marketplace and we now support User Auctions! With our new User Auctions feature, Dynadot users can list a domain for auction, and the highest bidder may then receive the domain in their Dynadot account. If you want to bid on a User Auction domain: Auctions last for 7 days, and you can bid anytime during that period. If a bid is received in the last 5 minutes of an auction, the end time will be extended by 5 minutes. There is no limit to the number of times an auction may be extended before the auction's final "end time" is set. You may place a proxy bid for higher than the current minimum bid. If someone else places a bid, the system will automatically bid for you until your max proxy bid amount is reached. Once a domain has been listed for auction, the auction cannot be modified, but can be cancelled by the seller until a bid is placed. If you are the highest bidder when the auction ends, you have 3 calendar days to pay for the auction. Once you pay, the domain is moved into your Dynadot account. To bid on an auction, first create a Dynadot account if you do not have one. We require at least $5 account spending before you can participate in our User Auctions. You can prepay $5 into your account and use the account credit to pay for your first won auction, or any other purchase with us. Domains won in our User Auctions will be placed in "Buy Lock" status for 30 days. NOTE: Domains purchased from a User Auction will not be renewed, and will retain their original expiry date. If you want to list your domain for auction: We have a step-by-step guide on how to list your domain for auction. The auction will start immediately after you click the "Auction Domain" button. YOU CANNOT MODIFY THE AUCTION ONCE IT STARTS, but an auction can be cancelled until a bid is placed. Dynadot's auction commission is 10% of the final price. There is no listing fee at this time. All Dynadot User Auctions will last for 7 days. Once a domain has been listed in our User Auctions it cannot be unlocked, deleted, moved to another Dynadot account, or transferred to another registrar. It is not possible to auction a domain that expires in less than 15 days as the processing period will take 5-20 days. Auction proceeds are given in account credit. This credit can be used as payment for any future orders placed at Dynadot. NOTE: Dynadot now supports Payouts.

  • What is a Dynadot sub account?

    A sub accounts is a separate Dynadot account that can access another Dynadot account. This is useful for large businesses or web developers. Now owners can allow others to manage their domains through a range of capabilities. To enable this feature, the first step would require a different / new Dynadot account. This account will have a different account holder, username, account info, etc. Owners can select between three different access levels: 1. Domain Only - Enables the sub account to manage domains. 2. Auction Bids - Enables the sub account to bid on auction in Dynadot Aftermarket on your behalf 3. Domain and Auction bids - grants access to both domain and auction bids. NOTE: Payment and billing are hidden from all access levels and remain the owners responsibility.How can I invite another accounts? Owner inviting staff: Sign in to your Dynadot account. On the left hand side please select “My Info” > “Sub Accounts” Click “Add User” Enter the staff member’s email address, select the access level, then click “Send Invite” An email will be sent to the staff member to confirm access within 48 hours.User requesting access to an account: Sign in to your Dynadot account. On the left hand side please select "My Info", > "Sub Accounts" > "Accounts I can access" Click on "request access" Enter the forum name, the email address associated with the owners account & the access level, click "send request". An email will be sent to the owner NOTE: The owner must log into the same account that is associated with the Dynadot user and forum name. Once logged in the owner can, confirm, deny and change access levels.How do I accept access from the owner? There are two scenarios: Scenario A: The recipient already has a Dynadot account Scenario B: The recipient does NOT have a Dynadot account For Scenario A: Open the invitation email from the email address sent from the owner. Click on "sign in to confirm access". Sign in to your Dynadot account. Click on "Confirm Access". For Scenario B: Create your Dynadot account. After the security questions have been answered please return to the email and click "confirm access". Log into to your Dynadot account and confirm access How do I accept access from the owner? Sign in to your Dynadot account. On the left hand side click “My Info” > “Sub account” Locate the account you would like to access and click “Access Now”. You are now viewing the owner’s account based on the permissions that have been enabled. A blue banner will display be displayed across your account showing your account. To log out of owners account Click on the ‘Exit sub-account’ on the top right hand side You are now in your account

  • Как выставить домен на продажу на пользовательском аукционе Dynadot?

    You can now auction your domains with our new User Auctions feature! Auctioning your domain is easy, just follow these steps: Войдите в личный кабинет Dynadot. Before you can list a domain for auction, you will need to unlock your account. Выберите «Мои домены» в меню слева и щелкните «Управление доменами» в раскрывающемся списке. Check the box next to the domain name you wish to list for auction, and select "Sell Domain" from the "Bulk Action" drop-down menu. Select "Auction" from the drop-down list. Set a "Starting Price" for your auction listing. If you would like to use one of our auction landing pages, check the “Auction Landing Page” option, and select the template you would like to use. Please note that this will override any DNS or name server settings currently being used, but the current settings will stay saved in your Dynadot account. Click the "Auction Domain" button to list your domain for auction. ВАЖНО: The auction will start immediately after you click the "Auction Domain" button. YOU CANNOT MODIFY THE AUCTION ONCE IT STARTS, but an auction can be cancelled until a bid is placed. Dynadot's auction commission is 10% of the final price. There is no listing fee at this time. All Dynadot user auctions will last for 7 days. Once a domain has been listed in our User Auctions it cannot be unlocked, deleted, moved to another Dynadot account, or transferred to another registrar. It is not possible to auction a domain that expires in less than 15 days as the processing period will take 5-20 days. Auction proceeds are given in account credit by default. This credit can be used as payment for any future orders placed at Dynadot. NOTE: Dynadot now supports Payouts.

  • What are TrueName domains?

    TrueName domains are domain names that provide protection against phishing and domain fraud using the Donuts registry's proprietary homographic blocking technology. This protection actively prevents bad actors from registering similar or look-a-like domains frequently used to deceive users online while taking advantage of your brand/domain name. This security, combined with the wide variety of unique domain extensions available through the Donuts registry, means you can build your brand presence or website without worry of common domain fraud or malicious phishing tactics. Features and Notes: TrueName domain protection is applied to all Top Level domains under the Donuts registry. If you already own a domain under a Donuts TLD, it will automatically receive TrueName protection. There is no additional cost in registering TrueName domains. Protection will remain for as long as the domain name is registered. Protection is applied at the registry level, which will prevent look-a-like domains from being registered across the web.

  • How do I add my US bank account to my Dynadot account?

    Sign in to your Dynadot account. Select "Payments" from the left-side menu bar and click "Bank Accounts" on the right. On the next screen, click “Add Bank Account”. (For security reasons a “2-factor authenticator” is required to add a bank account) In the next window click “Continue”. Choose your bank in the list or enter it in the search field. Enter your internet banking credentials. Choose the account you’d like to add and click “Continue”. Click “Continue” one more time and your bank account is linked to your Dynadot account You will be able to use your account to register new domains, set your domains to Auto-renew, set Autopay and add proxy bids for your auctions.

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