I am trying to change the names servers on http://SurfForLocalMusic.com but I am receiving conflicting messages.
When I go to change the DNS settings, the server address to ns6055.hostgator.com and ns6056.hostgator.com
I receive message No#1 below and thenI go to un-forward the email and I receive message No#2 below. Very confusing and time consuming.
message No#1:
Please turn off email forwarding before setting name servers.
message No#2:
Please select one of our DNS services (parking, forwarding, stealth forwarding, or web hosting) before setting up your email forwarding settings.
I need to get this resolved ASAP please!
Glen Peladeau
Posted By teamdynadot03/18/2016 22:39
teamdynadot replied g_p_sutton_us
Our system will allow you to set DNS or name servers, but not both. You can use email forwarding with DNS, but you cannot use it with name servers. Email would be configured through your host if you decide to use name servers. Also, name servers should be set on the name servers page rather than the DNS page. Instructions are below.
[help=3]
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Posted By k_l_vancouver_ca02/23/2018 08:10
k_l_vancouver_ca replied teamdynadot
When I follow your instructions I get the error "There is 1 error
Please turn off email forwarding before setting name servers."
How do I turn off email forwarding?
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Posted By k_l_vancouver_ca02/23/2018 08:14
k_l_vancouver_ca replied teamdynadot
Follow the same directions for setting name servers. Instead of choosing "Name Servers" setting from the top drop-down menu, choose "Email Forwarding".
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Posted By teamdynadot02/24/2018 08:27
teamdynadot replied teamdynadot
Could you please provide the domain name so that we can check further for you? Please also feel free to contact our online chat support, I'm sure they'll walk you through the steps if you have any questions.
Conflicting error messages when editing name server addresses! Please fix ASAP!