- Is there a limit to the number of products I can sell using your Website Builder shopping cart?
No, there is no limit to the number of products you can sell with our Website Builder's shopping cart. That being said, adding too many products may make your product page slow, especially if you have a lot of images for each product. Luckily, the Website Builder's Business plan comes with unlimited pages, so if this is an issue you can spread out your products between multiple pages. Please note that access to our shopping cart feature is only available through our Website Builder Business plan. How do I add a product to my inventory? How do I remove a product from my inventory? How do I select what page a product appears on?
- How do I remove or customize the footer message "Powered by Dynadot" from my website on your website builder?
The footer message "Powered by Dynadot" cannot be removed if you are using the free version of our Website Builder. If you want to remove it or create a custom footer, you can upgrade to our Pro plan ($5/month) or our Business plan ($15/month). Once you have upgraded your plan, please follow these steps to customize or remove your footer: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "edit" link next to the website builder you want to edit. Click on the "Settings" icon on the left-hand tool bar. Click on the "General" tab. Enter your custom footer message under the "Footer Message" section. You can also choose to remove the footer altogether by removing the check next to "Show Footer Message." Click on the "Save Settings" button to save your changes. Learn how to set the background of your footer or change the font, color, size, and more of your footer text.
- Where do I find the POP and SMTP settings for my Website Builder email?
Our Website Builder's Business plan has email built right in! To find the POP and SMTP settings for your email,, please follow these steps: Sign in to your Website Builder email. Click on the "Settings" icon (the one that looks like a gear) in the top-right corner of the page. Scroll down to the "Remote Access" box. Make sure the "Remote Access Enabled" box is checked. Your POP and SMTP settings are all listed here. When configuring an email client or adding an email address to a phone or other device, use these settings. The username will be your complete email address.
- How do I set up Google Analytics with my Website Builder?
Google Analytics is a free service offered by Google that allows you to track your website's traffic, data, e-commerce, and more. Google Analytics is a great resource for any website and, through our Website Builder, we offer an easy to way to set it up! Please note that to use Google Analytics with our Website Builder you must have upgraded to a Pro or Business plan. To add Google Analytics to your Website Builder, please follow these steps: Set up a Google account if you do not already have one. Keep in mind that if you want someone other than yourself, i.e. another employee, to be able to access your website's analytics, you may want to set up a separate Google account from your personal one. Visit Google Analytics and click on "Access Google Analytics". Click on the "Admin" tab and then click "Create new account" under the "Account" drop-down. You must enter the account name, website name, and website URL. You can also choose to select an industry category, time zone, and select your preferred data sharing settings. Click "Get Tracking ID" once you have entered everything. You will be taken to a page with the tracking code you will need to copy and paste into your Website Builder. If you're not already, you'll need to sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on "edit" next to the Website Builder you are adding the analytics code to. Click on the "Settings" wheel within the Website Builder and then click on the "SEO" tab You can copy and paste your Google Analytics code into the text box labeled "Footer Script." Again, this can only be done if you have upgraded to our Pro or Business plan. Click on the "Save Settings" button at the top of the page. NOTE: It can take a few days for Google to show you any information.
- How do I add a contact form to my Website Builder?
To add a contact form to your Website Builder, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Add" icon on the left-hand tool bar. Click on and drag the "Contact" icon to the place you want it to appear on the page. To move your text box, click out of it if your cursor is blinking, then hover over the box and use the "Move" icon that appears in the top-left corner of the text box to drag it to a new location. To remove the text box, click out of it if your cursor is blinking, then hover over the box and use the "Trash" icon that appears in the top-left corner. To save your changes, click on the "Save" button at the top left of the page. Once you have successfully added your contact form, you should set the email address for your contact form, so you can receive messages at the email address of your choice. Please note that if you do not set a specific email, contact form messages will be sent to your Dynadot account email. The contact form asks for first and last name, email, and message. The form cannot be changed to include other options at this time. Want to make other additions to your Website Builder? Learn how to add a search box and a map.
- What are some basic HTML tags that I can use to build my website?
Here are a few basic HTML tags that may be helpful: <p></p> – paragraph. <h1></h1> to <h6></h6> – heading. <br> – line break. Doesn't require content or a closing tag. <b></b> – bold <i></i> – italic <u></u> – underlined <a></a> – A link. The href attribute should be used to indicate the link's destination. Example: <a href="http://www.dynadot.com">Link to Dynadot</a> Please note the following: – Don't forget to include a closing tag (e.g. <b>bold</b>) – It is recommended to always use lowercase letters in tags. For more information regarding HTML, check out the HTML section of our blog where we have a few posts that can help get you started! Don't want to have to learn and use HTML or other code to create your website? We have the solution! Check out our easy-to-use, no coding-required, Website Builder! You can even try it for free!
- How do I change my default comment settings for all of my Website Builder blog posts?
Our Website Builder blog offers you the option to turn comments on or off within each post as well as the ability to choose on or off as your default setting for all posts. To set your default, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on your main "Blog" page. Click on the "Blog Settings" button at the top of the page. Scroll down to where it says "Comment default" and choose "on" or "off" from the drop down menu. Click "Save" at the top of the page to save your changes. By default, the comments are set to "on" when you create a new blog page. I turned my blog comments on. Why aren't they showing?
- How do I change the font, color, and size of my website's title and subtitle in your Website Builder?
To change the font, size, color, and more of your website title and subtitle text in our Website Builder, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Design" icon (the one that looks like a paint brush) on the left-hand tool bar. Under the "Header" section of our style editor, you'll see "Site Title" and "Site Subtitle." Click on the one you'd like to change. The editor for the both the title and subtitle allow you to change the text color, font, size, weight (light, normal, bold), style (normal, italic, oblique), letter spacing, and allow you to easily "transform" your text into all uppercase, all lowercase, and all first letter capitalization. You should see your title and subtitle text change as you select different options, allowing you to see how everything looks. To save your changes, simply click out of the editor and then click "Save" at the top of the page.
- What happens if my Website Builder plan expires?
If you have either the Basic, Pro or Business plan with our Website Builder and you let it expire, it will revert back to the free version. Renewing your Website Builder will ensure you can continue to access the premium features and tools available on these plans. If your Website Builder plan expires and you had more than one page on your website (which is what the free version allows), our system will only show the first page on your website. The additional pages will not be deleted, but you will not be able to show them on your website without upgrading your plan. Any search bars you have added to your website will still show, but they will not return any results. Any additional code you have added to your website will be removed and your footer and favicon will be replaced. For Business plans that expire, you will no longer be able to access your email. Any emails sent to your email address will be stored for one month after your plan's expiration. NOTE: The free Website Builder plan never expires.
- How do I send the order refunded email notification from within your Website Builder's shopping cart?
When you refund a customer's order from within your Website Builder shopping cart editor, you will be given the option to send out a order refunded email to them. To send your customer an "order refunded" email, please follow these steps: Go to the orders section of your shopping cart editor. Click on the order that you want to cancel. Click on the "Cancel" button. Check off the "Send a notification email to the customer" box. Click "Confirm" to cancel the order and send an order cancelled email to your customer. How do I edit my shopping cart's automatic order emails? What are the variables that I can use for my Website Builder shopping cart's order notification emails? What is the difference between refunding an order and cancelling an order?