Website Builder

• What are the variables that I can use for my Website Builder shopping cart's order notification emails?

  Our Website Builder's shopping cart offers sellers four custom order email templates to send to customers who purchase from their store. You can use variables within these templates that will fill in information automatically for you. They include: {store.name}: This will input the store name you entered in the "General" section of our commerce editor. {order.orderId}: Our system automatically assigns each order a number. This will input the order number within the email. {order.refundAmount}: We recommend using this variable in both the "order cancelled" email and the "order refunded" email as they should both include a refund amount for the customer's reference. {order.orderTime}: This variable will stamp each order with a date and time based on the time zone selected under "General" and "Standards and formats" within the commerce editor. How do I edit my order emails?

• How do I change the font, color, and size for the headers in my website's content section in your website builder?

  Our Website Builder allows you to set 3 different headers to use within your website's content (this is different from your website's main header). To change the font, size, color, and more of your website's content headers, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Design" icon (the one that looks like a paint brush) on the left-hand tool bar. Under the "Content" section of our style editor, click on "Header 1," "Header 2," or "Header 3." The text editor for each header allows you to set a color, font, size, weight (light, normal, bold), style (normal, italic, oblique), letter spacing, and allow you to easily "transform" your header into all uppercase, all lowercase, and all first letter capitalization. If you have any text set to the header you are changing, you will be able to see your changes as you make them. To save your changes, simply click out of the editor and then click "Save" at the top of the page. Please note that is best practice to set Header 1 as the largest font size, Header 2 middle, and Header 3 as the smallest font size.

• How do I add a new blog post to my Website Builder?

  Our Website Builder makes it easy to start your blog! All of our templates start you off with a "blog" page that is already set up for you (if you don't have this page, find out how to add a blog page). To add a new post to your blog, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the Website Builder you want to use. Click on your blog page from the navigation bar. Click "Add Post" at the top. Here you can add your title and content as well as set whether the post is visible or hidden and the date and time it was published. Once your post is ready, you can choose to "Save Draft" or "Publish" at the top. You can also "Delete" your post or simply click "Back" and discard any changes you've made if you don't want to publish or keep your post. To set whether comments are on or off, your categories, tags, and your author name and image, click "Post Options" at the top (it will prompt you to save changes). You can also set this after you've published it on your blog by hovering over the title and clicking "Post Options." Please note: Our free plan allows one blog post Our 'basic' plan allows a maximum of 5 blog posts.Upgrade to get more blog posts, pages, and tools. Learn more about our Website Builder blog.

• How do I set up Google Analytics with my Website Builder?

  Google Analytics is a free service offered by Google that allows you to track your website's traffic, data, e-commerce, and more. Google Analytics is a great resource for any website and, through our Website Builder, we offer an easy to way to set it up! Please note that to use Google Analytics with our Website Builder you must have upgraded to a Pro or Business plan. To add Google Analytics to your Website Builder, please follow these steps: Set up a Google account if you do not already have one. Keep in mind that if you want someone other than yourself, i.e. another employee, to be able to access your website's analytics, you may want to set up a separate Google account from your personal one. Visit Google Analytics and click on "Access Google Analytics". Click on the "Admin" tab and then click "Create new account" under the "Account" drop-down. You must enter the account name, website name, and website URL. You can also choose to select an industry category, time zone, and select your preferred data sharing settings. Click "Get Tracking ID" once you have entered everything. You will be taken to a page with the tracking code you will need to copy and paste into your Website Builder. If you're not already, you'll need to sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on "edit" next to the Website Builder you are adding the analytics code to. Click on the "Settings" wheel within the Website Builder and then click on the "SEO" tab You can copy and paste your Google Analytics code into the text box labeled "Footer Script." Again, this can only be done if you have upgraded to our Pro or Business plan. Click on the "Save Settings" button at the top of the page. NOTE: It can take a few days for Google to show you any information.

• How do I link an image on your Website Builder?

  Linking an image on our Website Builder is easy! To link an image, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "Edit" link next to the Website Builder you want to use. Choose the page you want to add the image to. If you're adding a new image, click the "Add" section of the tool bar (icon looks like a plus sign). Next, click and drag the "Image" icon to the location you want the image to go. Once you've placed the image icon, a box will pop up asking you to upload an image. It will also have a place for image alt text and a link. Enter the full link and click "Save." For an existing image, click on the gear icon in the top right corner of the image, and the same pop up will appear. Click "Save" when you have added the full link. Then, click "Save" at the top left of the page to fully save your changes.

• How do I change the font, color, and size of my website's footer in your Website Builder?

  The footer message "Powered by Dynadot" cannot be edited or removed if you are using the free version of our Website Builder. If you want to edit your footer in any way, you can upgrade to our Pro plan ($5/month) or our Business plan ($15/month). To change the font, size, color, and more of your website's footer text, please follow these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Design" icon (the one that looks like a paint brush) on the left-hand tool bar. Under the "Footer" section of our style editor, click on "Text." The text editor for your website's footer will pop up giving you the following options: color, font, size, weight (light, normal, bold), style (normal, italic, oblique), letter spacing, and allow you to easily "transform" your text into all uppercase, all lowercase, and all first letter capitalization. You should see your changes show as you make them. To save your changes, simply click out of the editor and then click "Save" at the top of the page. Learn how to set a custom footer or remove it

• I've added a background image to my Website Builder. What do the background image options mean?

  There are a few options that are available to you after you've uploaded a background image in our Website Builder. If you've uploaded a header background image, you can access these options by following these steps: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Design" icon (the one that looks like a paint brush) on the left-hand tool bar. Click on "Background Position" under the "Header" section. If you've uploaded any other background image (for your whole site or cover section), you can access these options in the same place that you uploaded the image. After you've uploaded your background image, the options will appear below it. Here is more information about these options: Position: This allows you to adjust the position of the background image. The options include top left, center, right; center left, center, right; and bottom left, center, right. We recommend trying a few of the options to see where your image looks best. Size: The size of your background image. Options include auto, cover, and contain. Repeat: Whether or not your background image repeats on your website. The options are none, no repeat, repeat, repeat-x (repeat along the x-axis only), repeat-y (repeat along the y-axis only) Fixed: This allows you to choose whether your image is fixed or scrolls. If you select "fixed" then as you scroll, your background image will not move. If you select scroll, then your background image will move as the user scrolls up and down your page.

• How do I change the template in my Website Builder?

  To change the template for your Website Builder, please follow these steps: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click on the "Settings" icon on the left-hand tool bar (the one that looks like a wheel). Click on the "Templates" button. Choose your template by clicking "Choose [Template Name]" on the one you want. The template you are currently using will be grayed out and you will not be able to select it. NOTE: Changing your template will not delete the content you have created on your website builder. It will simply move it around to fit the new template you have selected.

• How do I change the paragraph spacing from double space to single space in your website builder?

  Our website builder automatically adds a double space when you hit the "enter" key in a text box. Having a double space between paragraphs on your website helps make it easier for users to read. If you want to make a single space instead of a double space between paragraphs, you need to hold down the "shift" key when you hit "enter." How do I change the font, color, and size of my website's content? What are the text options for your website builder? How do I add more text to my website builder?

• How do I refund a customer's order within your Website Builder's shopping cart editor?

  Our Website Builder shopping cart makes it easy to manage your orders. The shopping cart is available with our Website Builder Business plan. There are two ways to refund a customer's order. If you have not yet shipped or fulfilled the customer's order, you simply need to cancel it and it will be automatically refunded in full. If the order has already been fulfilled and/or the refund is for a return, then you can follow the steps below to refund the order: Sign in to your Dynadot account. Select “My Websites” from the left-side menu bar. Click on the "edit" link next to the website builder you want to use. Click the "Shopping Cart" tab (the one that looks like a cart) on the left-hand tool bar. Click on the orders tab. Pending orders will be the default selection when you land on this page. If the order is not listed here, use the drop down to select "All Orders." Click on the order you want to refund. Click on the "refund" button. There is a "refund" box where you can enter the amount that will be refunded. This allows you to control the amount of refund you are giving the customer. If you want to send out an "order refunded" email to your customer, make sure you check off "send a notification email to the customer." Click "Confirm" to refund the order or "Cancel" to cancel the cancel the refund. Once you have confirmed the refund, our system will autoamtically refund the customer for the amount you entered. What is the difference between refunding an order and cancelling an order?