DYNADOT HELP

Help>Account Management

Account Management

  • How do I edit my account information?

    To edit your Dynadot account information, please follow these steps: Sign in to your Dynadot account. Select "Account Info" from the "My Info" drop-down menu. Click on the blue "Unlock Your Account" link. Verify your "birthday" and any other 2 step verification codes authorized for your account, then click on the "Unlock Account" button. You can then edit your name, username, email address, phone number, mailing address, etc. You can also change your password on this page and set whether or not you want to receive our newsletter. Once you have updated your information, enter your account password in the provided field. Click on the "Save Info" button to save your changes. Please note that updating your account information will not affect your Whois contact record(s). See more info about the difference between account info and contact records.

  • How do I add Google Authenticator to my Dynadot account?

    Dynadot is excited to support the use of Google Authenticator as a part of our account security! Google Authenticator, along with your "birthday" and SMS Authenticator is a great way to add extra security to your account. To set up Google Authenticator with your Dynadot account, please follow these steps: Install Google Authenticator on your phone. Sign in to your Dynadot account. Select "Account Lock" from the "My Info" drop-down menu. Unlock your account. Open up the Google Authenticator app and click on the + sign to add your Dynadot account. You can either scan the barcode or enter the key manully. Once it's been successfully added, your Dynadot account will be listed as "Dynadot:username" in the app. Enter the token from the app where it says "Generate A Token" and then click "Enable Token." You have successfully added Google Authenticator to your Dynadot account. Make sure you click the "Lock Account Now" button once you are done to ensure your account safety. Lost your cellphone or can't access Google Authenticator? Want to remove Google Authenticator instead?

  • How do I activate my SMS Authentication settings?

    SMS Authenticator, along with your "birthday" and Google Authenticator is a great way to add extra security to your account. This is why we recommend adding it as a part of your account security. To activate your SMS settings, please follow these steps: Sign in to your Dynadot account. Select "Account Lock" from the "My Info" drop-down menu. Unlock your account. Under the "SMS Authentication" column, enter in your cellphone number (country code in the first box, full phone number in the second box). Click on the "Set SMS Phone Number" button. Next, click on the "Send SMS Token" button. A 6-digit code will be sent to your cellphone number to ensure you have access to the cellphone number you entered. This test code will expire 1 hour after it is sent. Enter in the SMS test code in the "Enter Token" box. Click on the "Enable SMS" button to save your changes. If the correct test code is entered, your SMS settings will be saved for your account. NOTE: Activating your SMS settings requires us to send at least 1 text message to your cellphone. Thus, carrier fees may apply when activating your SMS settings. When will I be required to enter my SMS Authentication code? How do I change my SMS settings? How do I disable my SMS Authenticator settings?

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