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Account Management

  • How do I set my domains to auto-renew?

    Setting up auto-renew for your domains can ensure you never lose a domain! When auto-renew is set up, our system will take care of the renewal for you 15 days before the domain's expiration date. To set your domain to auto-renew, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you wish to auto-renew. Select "Renew Options" from the "Bulk Action" drop-down menu. On the new page, set the drop-down menu to "auto-renew" and choose or enter your desired payment method. Press the "Save Settings" button to save your settings. If our auto-renewal attempt is not successful, we will email you. Then, we will make another attempt every day until the domain expires. This allows you to simply update your payment method and then (as long as your domain has not already expired) our system can complete the domain's auto-renewal. When we are able to successfully create the auto-renewal order, you will receive an email confirmation. You can also use these steps to turn auto-renew off on your domains. By default, all domains are set to have auto-renew off.

  • How do I change my Dynadot account email address?

    Since we send you emails about renewing your domains, we recommend making sure you use an accessible email address as your account email. We also do not recommend using one attached to a domain within your account because you won't be able to access that email if your domain expires. To change your account email, please follow these steps: Sign in to your Dynadot account. Select "My Info" from the left-side menu bar and click "Account Info" in the drop-down. You will see your current email address listed under the "Account Info" section. Click on "Edit Info". You will be prompted to unlock your account. Verify your account "birthday" and any other 2 step verification codes authorized for your account, then click on the "Unlock Account" button. You can now edit your email address as well as add an additional renewal email address to receive domain renewal notices. Once you have updated your email address as well as any other account information, enter your account password in the "Confirm Password" box. Click on the "Save" button to save your changes. Please note that updating your account information will not affect your Whois contact record(s). See more info about the difference between account info and contact records.

  • How do I set a renewal email?

    When it comes to renewals, it's good to have backup! That's why we have the option to add a "renewal email" that allows you to receive domain renewal notices to two different emails - your account email and your renewal email. To set up your renewal email, please follow these steps: Sign in to your Dynadot account. Select “My Info” from the left-side menu bar, then click “Notifications" from the drop-down menu. Find the “Renewal Email” section, then enter your renewal email address in the provided field. Click on the "Save" button to save your changes. Please note that updating your account information (including your renewal email) will not affect your Whois contact record(s). See more info about the difference between account info and contact records.

  • How do I add Two-Factor Authenticator to my Dynadot account?

    Dynadot is excited to support the use of Two-Factor Authenticator as a part of our account security! Two-Factor Authenticator, along with your "birthday" and SMS Authenticator is a great way to add extra security to your account. To set up Two-Factor Authenticator with your Dynadot account, please follow these steps: Install Two-Factor Authenticator on your phone, like Google Authenticator, Microsoft Authenticator, Authy and Duo Mobile Sign in to your Dynadot account. Select "My Info" from the left-side menu bar and click "Security" in the drop-down. Click "Enable Two-Factor Authenticator", you will need to Unlock your account. Open up the Two-Factor Authenticator app and click on the + sign to add your Dynadot account. You can either scan the barcode or enter the key manually. Once it's been successfully added, your Dynadot account will be listed as "Dynadot:username" in the app. Enter the token from the app where it says "Generate A Token" and then click "Enable Token." You have successfully added Two-Factor Authenticator to your Dynadot account. Make sure you click the "Lock Account Now" button once you are done to ensure your account safety. Lost your cellphone or can't access Google Authenticator? Want to remove Google Authenticator instead?

  • How do I activate my SMS Authentication settings?

    SMS Authenticator, along with your "birthday" and Google Authenticator is a great way to add extra security to your account. This is why we recommend adding it as a part of your account security. To activate your SMS settings, please follow these steps: Sign in to your Dynadot account. Select “Security” from the "My Info" drop-down menu. Unlock your account using the button at the top of the page. Under "SMS Authentication", enter in your cellphone number (country code in the first box, full phone number in the second box). Click on the “SMS Phone Number" button. Next, click on the "Get SMS Token" button. A 6-digit code will be sent to your cellphone number to ensure you have access to the cellphone number you entered. This test code will expire 1 hour after it is sent. Enter in the SMS test code in the "Enter Token" box. Click on the "Enable SMS" button to save your changes. If the correct test code is entered, your SMS settings will be saved for your account. NOTE: Activating your SMS settings requires us to send at least 1 text message to your cellphone. Thus, carrier fees may apply when activating your SMS settings. When will I be required to enter my SMS Authentication code? How do I change my SMS settings? How do I disable my SMS Authenticator settings? New to Dynadot? Check out our sales. Find a domain name for a great price. Earn account credit through our Refer-a-Friend program. Earn $5 for every friend you refer to Dynadot, and your friends earn $5 too! Find the perfect domain name with our domain suggestion tool. Enter a keyword and our suggestion tool will do the rest! Buy, sell, or bid in our domain market. Discover domain names that were not renewed, listed for sale, or about to be re-released. Join our affiliate program. Spread the word about us and start earning.

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