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Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.

Help>Domain Market

Domain Market

  • Do closeout domain fees include renewal?

    The fixed price does not include the domain extension’s renewal fee. The renewal fee will be added during checkout. Related help files: What is a closeout? How do I participate in expired closeouts?

  • How do I set up Afternic?

    Afternic is one of our domain marketplace partners. If your domain has not been added to Afternic yet, please follow these steps: Sign in to your Afternic account. Go to "Sell Domains," then "Add Domains to Sell." Enter your domain(s) in the text area and click "Continue to Step 2". For the "Promotion Level", choose "DLS Premium". Enter the selling price for the domain and click "Continue to Step 3". Click on the "Finished" button. NOTE: It may take a few days for your domain to be active in Afternic. To confirm on the Dynadot side, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) requiring confirmation. From the "Bulk Action" drop-down menu, choose the "Set Afternic" option. Select "Confirm Afternic" from the drop-down list. Click on the "Save Settings" button. NOTE: You will not be able to list domains registered with us until they qualify for transfer. Domains registered or transferred in the last 60 days will not qualify. You may also notice our options have been updated: Yes = The domain is enabled with Afternic Needs Confirm = This domain requires you 'confirm afternic' using the steps above No = The domain is not enabled with Afternic at this time All = This provides a list of all domains Afternic supports Fast Transfer TLD = all TLDs that are eligible for fast transfer

  • What is a domain marketplace?

    A domain marketplace is a platform where you can buy and sell domains. Sellers can list their domains for sale at a certain price or at "make offer" and buyers can either purchase or make an offer on a domain they want. Domain marketplaces can be a great way to find a good domain name that you won't be able to find by doing a simple domain search. The prices are higher in a domain marketplace, but they vary depending on the value of a domain. Ready to find your next great domain? Check out our domain marketplace or learn how to list your domains for sale in it. We also have two other great places to find domains: Expired Auctions and Backorders.

  • I won an Expired Auction domain, but my order was cancelled because the original owner renewed. How did this happen?

    The original registrant normally has a Renewal Grace Period of 40 days to renew even if the domain is won in our Expired Domain Auctions. If the domain is renewed within that grace period, the Expired Auction order will be cancelled and the payment will be refunded. We understand other registrars have different policies, but we like to be fair to both parties. We give the original owner a full 40 days to recover their domain, in case they overlooked it.

  • Do you have a limit to the number of backorder requests that can be submitted?

    No, we do not limit the number of backorders that can be requested. We used to have a limit, but we have since removed it, so anyone can place as many backorders as they would like. Check out what's about to drop and make your request on our backorder page now! Learn more about our backorders Learn how to place a backorder request

  • How do I participate in your Expired Domain Auctions?

    Our Expired Domain Auctions are a great way to pick up domains that are about to expire. There are a few requirements to participate: You must have a Dynadot Account (creating one is free). You must not be banned from our auctions. You must have $5 in account balance, or have completed a successful order payment of at least $5 with us within the last 365 days. If you are new to Dynadot or do not have a recent order history, the easiest way for you to fulfill this requirement is by creating a prepay order. Please note that the amount of the prepay will default to $100.00, but you can adjust this manually. Our expired auctions use proxy bidding. If you have the winning bid, you will be sent an email when the auction closes. There will be a very limited payment window (48 hours) before the order is cancelled, so we recommend using auto-pay for auction orders. NOTE: In rare cases, a domain won at auction will not be added to your account because it was renewed by the original registrant. If this occurs, your account will credited the full amount of the order. Because of the nature of the life-cycle of a domain, we must auction expiring domains at the tail-end of the original registrant's Renewal Grace Period. In most cases, this will not cause a problem and the domain will be added to your Dynadot account in 3-4 days. How do I place a bid on an Expired Domain Auction?

  • Is the domain I won in the Expired Auction renewed?

    Yes, the expiration date is extended by one year when you win a domain through our Expired Auction. For instance, if the domain expired on February 1, 2018, the new expiration date would be February 1, 2019.

  • If I win a domain in the Expired Auction, does the creation date change?

    No, the creation date for a domain won in our Expired Auction would not change as it is not a newly registered domain, meaning it was not released from the central registry and registered as a brand-new registration. For instance, if a domain was registered (created) on February 1, 2015, the creation date would remain February 1, 2015.

  • Which TLDs are supported in your Expired Domain Auctions?

    We have a massive selection of top-level domains (TLDs) available for you; ranging from .com, .tv, .name and many, many more. We currently have over 275 and regularly add more. Please visit our Expired Auctions page and search for the TLD you are looking for using the TLD filter. What is an Expired Domain Auction? How do I participate in your Expired Domain Auctions? How do I place a bid on an Expired Domain Auction?

  • Is the domain I won in the User Auction renewed?

    No, domains that are won in our User Auctions are NOT renewed as part of the purchase. If you would like to renew the domain, this would not be included in the cost of the auction.

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