Dynadot Help

Domain Settings

• How do I enter a TXT record for my domain?

  To enter a TXT record for your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and then "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. On the DNS Settings page, select the "Dynadot DNS" setting from the top drop-down menu. Under the "Domain Record (required)" section, select "TXT" from the drop-down. Specify your TXT record in the "IP Address or Target Host" box. Press the "Save DNS" button save your changes. NOTE: The TXT record cannot be set by itself; you must enter a root domain record type (A/AAAA/CNAME/Forwarding) if you want to use a TXT record. You will not be able to set a TXT record without an additional record type.

• How can I remove or disable my DNS records?

  You must update your settings to remove or disable your DNS records. For example, you can change your settings to our domain parking feature or use name servers and they will override your DNS records. Once your domain is using a new setting, to clear saved DNS records, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. On the DNS Settings page, select the "Dynadot DNS" setting from the top drop-down menu. Scroll to the bottom of the page and click the "Clear Settings" button.

• Does email forwarding not work with Gmail?

  Every domain registered at Dynadot comes with free email forwarding that allows you to receive email to an address on your domain name, for example, [email protected] The email is forwarded to an existing email such as your Gmail, Yahoo, Hotmail, or other email. Yes, you read that correctly. Our email forwarding does work with Gmail. However, there is a catch. Sending an email from your Gmail account to your domain email, which then forwards back to the same Gmail account, will not work. Gmail will detect the forwarded email to yourself and not deliver the email. We are not sure why Gmail does this. However, all other forwarding with Gmail should work properly.

• How do I select the auto-renew payment method for an individual domain?

  Setting up auto-renew for your domains can ensure you never lose a domain! When auto-renew is set up, our system will take care of the renewal for you 30 days before the domain's expiration date. However, for the auto-renewal to be successful, you must have an up-to-date payment method selected. To select a payment method for an individual domain, please follow these steps: Sign in to your Dynadot account. Click “My Domains”, then “Manage Domains” from the left-side menu bar. Click on the domain you wish to edit. In the "Renew Option" row, click "manage". Select "auto-renew", and click the 'save settings' button. You can also set a payment method for group of domains. At the moment, there are only two payment types used for auto-renewals. You can choose account credit or a credit card. You will need to make sure your credit card is up-to-date or that you have enough account credit to cover future auto-renewal orders. If we cannot process your payment, then your domain will not be renewed and you will receive an email from us regarding the failed payment. NOTE: The payment method you choose for auto-renewals is no longer the same payment method used for auto-paying expired domain auction orders.

• How do I connect my domain to Microsoft Office 365?

  To connect your domain to Microsoft Office 365, please refer to the steps in their help section. You will need the values provided to you by Microsoft.

• What are smart domain folders?

  Smart folders give you a way to group your domains. With our smart domain folders, you can more easily set Whois records, name server settings, renew options, and transfer locks for a group of domains. How do I create a smart folder? How do I move domains in and out of smart folders?

• How can I connect the mobile site I created on Wix.com to my domain?

  To connect your domain to your Wix.com mobile site, you will need to add an additional subdomain to your existing A records. Please follow these steps: In the "Subdomain Records (optional)" section, enter "m" as the subdomain, select "A" from the drop-down menu and then enter the IP address 216.139.213.144 in the "IP Address or Target Host" box. Click on the "Save DNS" button to save your changes.

• How do I forward my domain using Dynadot DNS?

  To forward your domain using Dynadot DNS, please follow these steps: Sign in to your Dynadot account. Select "My Domains" on the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you want to forward and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. In the "Domain Record (required)" section, select "Forward from the drop-down menu and then enter the URL you wish to forward to under the "IP Address or Target Host" box. In the "Subdomain Records (optional)" section, enter "www" as the subdomain, select "Forward" from the drop-down menu and enter the URL you wish to forward to under the "IP Address or Target Host" box. Press the "Save DNS" button to save your changes. Please be aware it may take some time for your changes to propagate.

• How can I add domains I have registered with other Registrars to my Dynadot account?

  Dynadot users now have the option to view domains registered elsewhere in their Dynadot accounts. To use this new feature, please follow the steps below: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Click on the gear icon next to the page title. Find the "Display "Other Registrars" tab" drop-down located at the top of the page and select "Yes" Press the "Save" button to save your changes. You will be directed back to the "Manage Domains" where the "Other Registrar" tab will now be visible. Press the blue "Add Domains" button and paste in your list in the box provided. Press the blue "Add Domains" button to save.

• How do I set my domains to auto-renew?

  Setting up auto-renew for your domains can ensure you never lose a domain! When auto-renew is set up, our system will take care of the renewal for you 15 days before the domain's expiration date. To set your domain to auto-renew, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you wish to auto-renew. Select "Renew Options" from the "Bulk Action" drop-down menu. On the new page, set the drop-down menu to "auto-renew" and choose or enter your desired payment method. Press the "Save Settings" button to save your settings. If our auto-renewal attempt is not successful, we will email you. Then, we will make another attempt every day until the domain expires. This allows you to simply update your payment method and then (as long as your domain has not already expired) our system can complete the domain's auto-renewal. When we are able to successfully create the auto-renewal order, you will receive an email confirmation. You can also use these steps to turn auto-renew off on your domains. By default, all domains are set to have auto-renew off. NOTE: Setting an expired domain to auto-renew will also initiate a renewal attempt.

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