- How do I create an add-on domain in my cPanel Advanced Web Hosting plan?
First, you must set your domain name servers to Advanced Hosting by following these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to the domain name(s) and click on the "Name Servers" icon. Click on the "Dynadot Hosting" tab. Choose the "Advanced Hosting" option. Click on the "Use Dynadot Hosting" button to save your changes. If your domain is registered elsewhere, please go to your registrar and set the domain to our Advanced Hosting name servers. You may need to allow some time for the change to propagate before moving on to the next steps. Next, you must add your domain in cPanel by following these steps: Sign in to your cPanel account. Click on the "Add-on Domains" button located under the "Domains" section. Enter the domain into the "New Domain Name" box. Under the "Subdomain/FTP Username" box, enter the FTP username. Enter the directory that will contain the add-on domain's files in the "Document Root Field" box. Enter the password for the add-on domain in the "Password" box and then confirm the same password in the box below it. Click on the "Add Domain" button to save your changes. Please note that we no longer offer our Advanced Hosting product. If you are looking for a hosting product that offers cPanel, you can use our VPS Hosting, which allows you to add cPanel as well as other templates.
- What is web hosting?
Web hosting - or website hosting - is a service that allows individuals or organizations to make their website available on the World Wide Web. Web Hosting services typically offer server space that can be purchased or rented to host your website. There is a range of options from shared hosting, which offers space on a shared server, to hosting on dedicated servers. Dynadot offers three options for web hosting: Website Builder with built-in hosting, which offers customers a simple way to drag and drop their way to a beautiful website. VPS Hosting, which offers customers full access to part of a server (mimics a dedicated server, but at a lower cost). Email Hosting, which offers customers unlimited email and a great platform to built a simple, static website.
- My Email Hosting email is connected to my iPhone. How do I delete email from my web space using my iPhone mail client?
If you want your email to be deleted from your Email Hosting web space without logging into your Dynadot account, you can change your settings on the iPhone. Please follow these steps: Go to the "Settings" application on the iPhone. Click on the "Mail, Contacts, Calendars" button. Find your email account and click on it. Scroll down towards the bottom and click on the "Advanced" button. Select the "Delete from server" button under the "Incoming Settings" section. By default it's set to "Never", but you can choose "Seven days" or "When removed from Inbox". Exit out of "Advanced" and go back to your email account. Click on the "Done" button at the top right-hand corner to save your changes. Learn how to set up your Email Hosting email on your iPhone
- Can my VPS Hosting controls be accessed through my Dynadot account?
Yes, you can perform VPS Hosting functions such as Shutdown, Startup, Reboot, and Rebuild directly through your Dynadot account. To do this, please follow these steps: Sign in to your Dynadot account. Select the "Hosting" tab in the main menu. Click on your VPS Hosting plan (should be a blue link). You will be prompted to unlock your account if it is not unlocked already. Then, you will see your VPS Hosting controls under the "VPS Control" section. How do I restore my VPS from a backup? How do I rebuild my VPS?
- Do you support FrontPage Server Extensions with your web hosting packages?
No, we do not support FrontPage Server Extensions with either our Email Hosting or VPS Hosting plans. The purpose of FrontPage Server Extensions was to allow Microsoft FrontPage clients to communicate with web servers. However, Microsoft FrontPage was a web publishing software whose support was dropped by Microsoft in 2009.
- How can I set up my Advanced Hosting email to work with my iPad?
To set up your Advanced Hosting email on your iPad, please follow these steps: First, retrieve your POP and SMTP settings in your cPanel account. Sign in to your cPanel account. Click on the "Email Accounts" icon under the "Mail" section. Find your email account and select "Configure Email Client" from the "More" drop-down menu. Use the "Non-SSL Settings" information. Next, grab your iPhone. Find and click on the "Settings" app on your iPad. Click on the "Mail, Contacts, Calendars" section and then click on the "Add Account..." button. Scroll down and choose "Other". Under the Mail section, click on the "Add Mail Account" button. Enter the Name, Address, Password, and Description (it should show an example) and then hit the "Next" button. At the very top, make sure you choose the "POP" section. Enter the Incoming Mail Server host name, username, and password. Press the "Save" button. Enter the Outgoing Mail Server host name, username, and password. While your iPad lists this information as "Optional", it is needed for your Dynadot email to work. Press the "Save" button. A pop up window will appear stating "Cannot Verify Server Identity". This is okay, press 'continue'. After what will likely be a bit of a wait, your iPad may appear frozen, the same window will appear again. Press 'continue' a second time. The window should disappear quickly after this and return you to the page where you began. Send yourself a test email, you should now receive it on your iPad. NOTE: If a pop-up window appears asking to continue without an SSL certificate, choose "Yes" and it will continue verifying. The pop-up window may come up more than once. Once the settings have finished verifying, you should be able to send an receive email from your iPhone. Please note that we no longer offer our Advanced Hosting product. If you are looking for a web hosting product, we offer VPS Hosting and Email Hosting.
- What are Dynadot's name servers?
Our name servers are: Email Hosting: ns1.dynadot.com ns2.dynadot.com Advanced Hosting: ns100.dynadot.com ns101.dynadot.com Please note that advanced hosting is no longer available for purchase. Learn how to set your name servers in your Dynadot accountLearn how to set your own name servers also known as glue records Need to set up your VPS Hosting? Learn how to set your domain to our VPS Hosting
- How do I log into zPanel or Sentora in my VPS Hosting?
Thanks for choosing our VPS Hosting! Sentora and zPanel are just two control panels our VPS Hosting supports. Once you've placed your VPS order with us and chosen either "CentOS 6.7 with Sentora" or "CentOS 6.5 with ZPanel" from the drop down and your order has completed, you will receive a "VPS Hosting Created" email with all of the info you need to get started. Your zPanel or Sentora log in page can be found by visiting your VPS IP address. Your VPS IP address, along with your zPanel and Sentora log in details, can be found in the "VPS Hosting Created" email. How do I obtain my Sentora or zPanel passwords for my VPS Hosting?
- Do you have customized 404 Not Found error pages? (Email Hosting)
Yes, we do have customized "404 Not Found" error pages for our Email Hosting. To create your own, please follow these steps: Create an HTML page named "error_404.html" on your computer. Upload this page to the root directory. Now this page will appear whenever a requested page is not found on your webspace.
- How do I switch my control panel template for my VPS Hosting?
When you purchase our VPS Hosting, you are asked to choose from a drop down that includes the following options: CentOS 6.7 with Sentora CentOS 6.7 Ubuntu 12.04 Ubuntu 12.04 with LAMP Ubuntu 12.04 with Wordress CentOS 6.5 with ZPanel If you want to change your selection, you can do so from with your Dynadot account by following these steps: Sign in to your Dynadot account. Select "Hosting" from the main menu. Under the "VPS Hosting" section, click on your domain name (it should be a link). If you haven't already, you'll need to unlock your account. Then, under the "VPS Control" section, you should see a drop down menu with the same options listed above. Before you can select a new control panel option, you will need to shut down your VPS. Then, hit the "Rebuild" button to apply your changes. How do I obtain my Sentora or zPanel passwords for my VPS Hosting?