- Can my VPS Hosting controls be accessed through my Dynadot account?
Yes, you can perform VPS Hosting functions such as Shutdown, Startup, Reboot, and Rebuild directly through your Dynadot account. To do this, please follow these steps: Sign in to your Dynadot account. Select "My Hosting" from the left-side menu bar. Click on your VPS Hosting plan (should be a blue link). Scroll down to "VPS Control", you will be prompted to unlock your account if it is not unlocked already. Once unlocked, you will see your VPS Hosting controls under the "VPS Control" section. How do I restore my VPS from a backup? How do I rebuild my VPS?
- Do you support FrontPage Server Extensions with your web hosting packages?
No, we do not support FrontPage Server Extensions with either our Email Hosting or VPS Hosting plans. The purpose of FrontPage Server Extensions was to allow Microsoft FrontPage clients to communicate with web servers. However, Microsoft FrontPage was a web publishing software whose support was dropped by Microsoft in 2009.
- How can I set up my Advanced Hosting email to work with my iPad?
To set up your Advanced Hosting email on your iPad, please follow these steps: First, retrieve your POP and SMTP settings in your cPanel account. Sign in to your cPanel account. Click on the "Email Accounts" icon under the "Mail" section. Find your email account and select "Configure Email Client" from the "More" drop-down menu. Use the "Non-SSL Settings" information. Next, grab your iPhone. Find and click on the "Settings" app on your iPad. Click on the "Mail, Contacts, Calendars" section and then click on the "Add Account..." button. Scroll down and choose "Other". Under the Mail section, click on the "Add Mail Account" button. Enter the Name, Address, Password, and Description (it should show an example) and then hit the "Next" button. At the very top, make sure you choose the "POP" section. Enter the Incoming Mail Server host name, username, and password. Press the "Save" button. Enter the Outgoing Mail Server host name, username, and password. While your iPad lists this information as "Optional", it is needed for your Dynadot email to work. Press the "Save" button. A pop up window will appear stating "Cannot Verify Server Identity". This is okay, press 'continue'. After what will likely be a bit of a wait, your iPad may appear frozen, the same window will appear again. Press 'continue' a second time. The window should disappear quickly after this and return you to the page where you began. Send yourself a test email, you should now receive it on your iPad. NOTE: If a pop-up window appears asking to continue without an SSL certificate, choose "Yes" and it will continue verifying. The pop-up window may come up more than once. Once the settings have finished verifying, you should be able to send an receive email from your iPhone. Please note that we no longer offer our Advanced Hosting product. If you are looking for a web hosting product, we offer VPS Hosting and Email Hosting.
- How do I log into zPanel or Sentora in my VPS Hosting?
Thanks for choosing our VPS Hosting! Sentora and zPanel are just two control panels our VPS Hosting supports. Once you've placed your VPS order with us and chosen either "CentOS 6.7 with Sentora" or "CentOS 6.5 with ZPanel" from the drop down and your order has completed, you will receive a "VPS Hosting Created" email with all of the info you need to get started. Your zPanel or Sentora log in page can be found by visiting your VPS IP address. Your VPS IP address, along with your zPanel and Sentora log in details, can be found in the "VPS Hosting Created" email. How do I obtain my Sentora or zPanel passwords for my VPS Hosting?
- Do you have customized 404 Not Found error pages? (Email Hosting)
Yes, we do have customized "404 Not Found" error pages for our Email Hosting. To create your own, please follow these steps: Create an HTML page named "error_404.html" on your computer. Upload this page to the root directory. Now this page will appear whenever a requested page is not found on your webspace.
- How do I obtain my Sentora or zPanel passwords for my VPS Hosting?
Thanks for choosing our VPS Hosting! Sentora and zPanel are just two control panels our VPS Hosting supports. If you need to obtain your zPanel or Sentora passwords, they are stored as a .txt file in your VPS directory. To get your zPanel or Sentora passwords, log in as root and enter: service mysqld restart cat passwords.txt
- How do I add Sentastico to my VPS with Sentora?
The Sentastico module can be installed in your VPS Hosting with three easy SSH commands. To begin, login as root and enter the following command: zppy repo add zppy-repo.mach-hosting.com/repo Next, you want to update by entering: zppy update Lastly, enter: zppy install sentastico You should see "Module installed successfully!" Go to your Sentora control panel. Select "Module Admin" from the "Server Admin" section. Enable Sentastico for Admin, Users, or both, and save your changes. You will now see the Sentastico Icon in the "Advanced" section of your control panel. Click there and it opens on the "Admin" tab. You can add the packages you want here, including WordPress.
- How do I set up my Email Hosting email to work with my Gmail account?
To set up your Email Hosting email to work with Gmail, please follow these steps: Log into your Gmail account. Click the gear icon on the top-right side of the page. Select "Settings" from the drop-down menu. Click on the "Accounts and Imports" tab. Press the "Add another email address" button. When the box pops up, enter your email address. Google will now ask for a username/password. You can retrieve this information under your POP3/SMTP settings in your Email Hosting web space. The SMTP server should read webhost.dynadot.com.The SMTP server port should be 587. The 'Secured connection using TLS' option should be selected by default. If not, please choose that option. Click on the "Add Account" button to save your changes. Next, gmail will ask you to verify the new address using a confirmation code or link. Once verified, you will be able to access your Dynadot email through your existing gmail account! Want to set up your Email Hosting email on another platform? Check out these additional instructions: iPhone iPad Motorola Droid Mac Mail Microsoft Outlook Thunderbird
- How do I restore my VPS from a backup?
We offer free daily backups with our VPS Hosting. This allows you to restore all the files that were there when your VPS was last backed up. To restore your VPS Hosting, please follow these steps: Sign in to your Dynadot account. Unlock your account to access the VPS restore feature. Select "My Hosting" from the left-side menu bar. Click on your VPS Hosting plan (should be a blue link). Scroll down to the "VPS Control" section, you'll need to shut down your VPS by clicking on the "Regular Shutdown" or "Force Shutdown" button. Wait for the VPS to complete shutting down. Click on the "Link" next to "Backup." Select the radio button next to a "VPS Automatic Backup" point, or a "VPS Manual Backup" that you want to use for the restore. Click on the "Restore VPS" button. NOTE: The restore processing may take 30-60 minutes to complete. Once finished, your VPS is ready again. You can also rebuild your VPS.
- How do I set up my email in Mac Mail for Email Hosting?
To set up your Email Hosting email in Mac Mail, please follow these steps: Retrieve your POP3 and SMTP settings. Do not forget to enable remote access. Open up your Mac Mail program. Select the option to Add Other Mail Account and press the "Continue" button. Enter in your email address and password and press the "Create" button. The account will need to be manually configured. Press "Next" to move to the next screen. Select "POP" and enter in your POP details as shown below. Then, press the "Next" button. Enter in your SMTP details as shown below. Please make sure to enter your complete username and password, though the app may say it is optional. Then, press the "Create" button. Your email should begin working immediately. Note: This tutorial has been written using Mac Mail version 7.3 Want to set up your Email Hosting email on another platform? Check out these additional instructions: iPhone iPad Motorola Droid Gmail Microsoft Outlook Thunderbird