Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.
- How do I set up my Email plan on my iPad?
To set up your Email plan with your iPad, please follow these steps: First, you should retrieve your POP3 and SMTP settings in your Email Hosting account. Find and tap the "Settings" app on your iPad. Tap "Mail" and then "Accounts." Tap "Add Account" and then scroll down and choose "Other". Under the "Mail" section, tap the "Add Mail Account" button. Enter the Name, Address, Password, and Description (it should show an example) and then hit the "Next" button. Choose either "POP" or “IMAP”. Enter the Incoming Mail Server host name, username, and password. Press the "Save" button. Enter the Outgoing Mail Server host name, username, and password. While your iPad lists this information as "Optional", it is needed for your Dynadot email to work. Press the "Save" button. Once the settings are finished verifying, you should be able to send and receive email on your iPad. Want to set up your Email Hosting email on another platform? Check out these additional instructions: iPad Mac Mail Gmail Microsoft Outlook Thunderbird
- How do I set up my Email plan to work with my Gmail account?
To set up your Email to work with Gmail, please follow these steps: Log into your Gmail account. Click the gear icon on the top-right side of the page. Select “See all settings" from the drop-down menu. Click on the "Accounts and Imports" tab. Under the "Check mail from other accounts:" section, click the "Add a mail account" button. When the box pops up, enter your email address and click the "Next" button. Confirm that Gmailify is not available for this provider and press the “Next” button.Google will now ask for a username/password and POP settings. You can retrieve this information under your POP3/SMTP settings in your Email Hosting web space. IMPORTANT: Your username is ALWAYS the Full email address. Enter webhost.dynadot.com as the POP server. Change the port to 995. Check the "Always use a secure connection (SSL) when retrieving mail” option, and then click the "Add Account" button, and you will then be able to receive emails through Gmail. Gmail will then ask if you would like to send from this address as well. Select “Yes” and press the “Next” button. You will see another confirmation screen. Skip to the next step by pressing the “Next Step” button. The SMTP server should read webhost.dynadot.com.The SMTP server port should be 587. The "Secured connection using TLS" option should be selected by default. If not, please choose that option. Click on the "Add Account" button to save your changes. Next, gmail will ask you to verify the new address using a confirmation code or link. Once verified, you will be able to access your Dynadot email through your existing gmail account! NOTE: Gmail does not support IMAP. Want to set up your Email plan on another platform? Check out these additional instructions: iPhone iPad Mac Mail Microsoft Outlook Thunderbird
- How do I turn on/off the catch-all email address for my Email plan?
By default, the catch-all email address is turned off for Dynadot's Email service. However, it's a good idea to turn on catch-all because email that's currently not addressed to a mailbox set up (including typos) will be delivered to your default mailbox. To enable or disable catch-all, please follow these steps: Sign in to your Dynadot account. Select "My Emails" from the left-side menu bar. Click on the "Login/Edit" link under the "Edit Site" column. A new page should load in a new browser window. Click the Mailbox icon(Manage Mailboxes) on the Mailboxes section, located in the bottom left corner of the screen. On the next screen, click the cog button on top-right corner. Select mailbox. Click "Save". You should see a “Catch-All” Tag on the selected email. Learn how to create an email address in Email Hosting.