Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.
- What is web hosting?
Web hosting - or website hosting - is a service that allows individuals or organizations to make their website available on the World Wide Web. Web Hosting services typically offer server space that can be purchased or rented to host your website. There is a range of options from shared hosting, which offers space on a shared server, to hosting on dedicated servers. Dynadot offers two options for web hosting: Website Builder with built-in hosting, which offers customers a simple way to drag and drop their way to a beautiful website. Email Hosting, which offers customers unlimited email and a great platform to built a simple, static website.
- Do you have a website builder that comes with each domain?
As a matter of fact, we do. We offer a free and easy-to-use Website Builder with every Dynadot domain. We offer six templates to choose from that are completely customizable. Our Website Builder is mobile optimized, includes SEO, blog, coding tools, and, with our business plan, custom email. NOTE: You do not need to purchase additional web hosting with our Website Builder.
- How do I change the domain associated with my Email plan?
Unfortunately it is not possible to change the domain associated with your Email plan. Your email is linked to your domain.
- Why are there ads on my free hosting website?
If you are using our one page free hosting available through your domain's name servers settings, then you will see ads on your website (This may no longer be available in some accounts). However, we now offer a Website Builder, which gives you one free page with no ads! Along with giving you one free page with no ads, it also offers eight completely customizable website templates and easy-to-use tools. The free version of our Website Builder does have "Powered by Dynadot" in the footer; however, this is not an "ad".
- Do you place advertisements on websites using your Email or Website Builder plans?
No, we do not place any ads or banners on websites that use either our Email Hosting plans. We also do not place any ads on any of our Website Builder plans, including our free plan. If you are using our free one page hosting available through our name server settings (which may no longer be available in some accounts), then we do place advertisements on your website.
- What are Dynadot's name servers?
Our name servers are: Email Plan: ns1.dynadot.com ns2.dynadot.com Learn how to set your name servers in your Dynadot account.Learn how to set your own name servers, also known as glue records.
- Can I install my SSL certificate on your Web Hosting?
It depends on which hosting plan you purchase from us. We offer Email - as well as our Website Builder (which includes hosting). We can install a free SSL certificate on your Email website if your domain is registered with us and connected to your hosting plan using our DNS via an 'A' record. Please contact our customer support team for help setting that up. Please note that our Website Builder has a built-in SSL certificate for its e-commerce shopping cart, which is available through our business plan.
- How many email addresses can I have for my domain on your Pro Email plan?
Unlimited! There's no limit on the number of email addresses you can have with your domain Email package. Learn how to set up email with your Email plan. You can also visit the Email FAQ section of our help files for more info about this awesome product, including how to set up your Email with various platforms such as Gmail, Mac Mail, your iPad, iPhone, and more.
- How do I add a web hosting plan to a domain in my Dynadot account?
As of Feb 1st, 2023, Dynadot offers a free single email address as well as free sitebuilder to each domain. During the checkout, you will see those free add-ons. For those prior to Feb 1st to receive your free email address & site builder. Please follow the below steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and "Manage Domains" in the drop-down. Click on the domain name (the blue hyperlink). If you have not associated your domain to email or site builder, you will be able to do so in this page.
- How do I set a signature for my email in my Email plan?
Our Email platform is easy to use, and offers you the ability to create unlimited email addresses, set folders, access shared mailboxes, forward your email, and create a signature, among many other features. To create your email signature, please follow these steps: Sign in to your Email Hosting plan. Click on the "Settings" icon (the one that looks like a gear) in the top-left corner of the page, above the "Compose" button. Under "Mailbox Info," you'll see a box labeled "Signature". Type in the signature you want to show automatically at the bottom of emails you send. Please note that this area does not allow HTML tags or other coding. Click "Save" below to save your signature. You should see your signature show up when you hit "Compose" to create a new email and when you respond or forward emails.