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    Domain-Related Questions

    • How can I access the Hit Counter tool?

      You can use our Hit Counter tool to access traffic stats for domains using our Forwarding or Stealth Forwarding settings. To access this tool, please follow these steps: Log into your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Find your forwarded domain in the list and hover over the "Quick Info" menu. Select "Hit Counter" from the available options. When the new page opens, enter in a Start Day and End Day. Press "Search". Your hit statistics will be displayed here.

    • What is a domain restore? Why does it cost so much in comparison to a domain renewal?

      A domain should be renewed before its expiration date. If the domain expires, you can still renew it after the expiration date for a certain grace period (40 days usually). These renewals are at the regular renewal price until the last 10 days of the grace renewal period during which we charge a $10 late renewal fee. If you do not renew the domain within the grace period, then the domain is deleted. Dynadot no longer controls the domain name and it can no longer be renewed. After a certain redemption period (30 days usually), the domain is released back to the public and anyone can register it. If you decide you still want the domain within the redemption period, you need to restore it. This is a time consuming process that is not automated. We actually have to submit paperwork to complete the restore. Most of the price you pay goes to the central registry, not us. All restores include a 1 year renewal. A domain restore should not be confused with a backordering service. A domain restore is for domains that have been registered by Dynadot, but were deleted after the renewal grace period since the owner did not renew the domain. This is only for our customers who wish to restore a domain they had registered with us, but forgot to renew the domain after it expired. See our TLD List to find out the renewal grace period of each domain extension. Learn more about the domain lifecycle

    • If I register a domain name through your company, who is the owner? Is it me or Dynadot?

      You are the owner of all domain names that you register through us. As long as you continue to renew your domain, you are the owner. If you do not renew, then the domain is deleted and someone else can become the owner. Dynadot is an ICANN accredited domain registrar, not a reseller. This means that we have a direct connection with the central registries of the domains we sell. See our blog post on the "3 R's of the Domain Industry: Registry, Registrar, & Reseller" for more information. If you aren't sure if you're considered the owner of your domain, do a Whois lookup to see if your information is listed (keep in mind your information may not be listed if you are using a privacy service).

    • What is the Afternic DLS Premium and the SedoMLS Premium checkbox on the advanced search page?

      When you search for a domain using our advanced domain search, you can opt to also search for premium domains from Afternic and Sedo, our domain aftermarket partners, by checking off the "Afternic DLS Premium" and/or the "SedoMLS Premium" check boxes. You can also opt to not pull in aftermarket premium domains by unchecking the boxes.

    • What does it mean when a domain is set to "Do Not Renew"?

      Don't want to keep your domain? You have the option to set it to "Do Not Renew." When a domain is set to "Do Not Renew," it will no longer appear in your "Expiring Domains" section on the "Account Summary" page. Furthermore, you will no longer receive expiration email notifications for these domains.

    • How do I register a domain name for more than one year?

      You can select the number of years you'd like to register your domain from within our shopping cart. To register a domain name for more than one year, please follow these steps: Navigate to the Domain Name Search page. Enter the domain name you wish to register in the search field. Select the domain name you want to register by clicking the appropriate checkbox. (You can also add domain privacy here as well.) Click on the "Add" button. The item will be added to your shopping cart at the top of the page. Go to your shopping cart and click on the "Edit Cart" button. On the "Your Shopping Cart" page, you should see a drop-down menu allowing you to change the duration of the domain registration. Select the duration you want for your domain registration (up to 10 years for most domain extensions). Follow the "Checkout" buttons to submit your order. Please note that some top-level domain extensions (TLDs) have limits on the number of years you can register your domain. Our drop down menu will reflect this.

    • Where can I find a list of my inactive domains?

      Any domains that have expired, been deleted, been moved, or been transferred away are considered "inactive" and will be listed in our inactive domains page within your Dynadot account. To find a list of your inactive domains, please follow these steps: Sign in to your Dynadot account. Select "Inactive Domains" from the "Domains" drop-down menu. This page is defaulted to list domains by their expiration date, with the most recent dates at the top; however, you can also click on "Domain Name" to list it alphabetically by domain name. You can also use the search to find domains more easily. You can potentially restore a domain on this page. If the domain is eligible to be restored, it will have a check box next to it.

    • How many domains will be processed each day using the Data Analyzer tool?

      There is no limit to the number of domains you can submit to our Data Analyzer tool. The number of domains that you will receive results for each day depends on your pricing level and your total spending amount: Regular - at least 10 results per day Bulk - at least 100 results per day Super Bulk - at least 1000 results per day Anything above that would depend on your total spending amount. Basically, the more you spend with us, the more domains you will receive results for per day.

    • Do you charge an ICANN fee on top of your domain registration fee?

      No, we do not charge a ICANN fee on top of our domain registration fee. All fees are included in our domain prices; you won't see any additional fees added at checkout. We believe in transparent domain pricing. Check out our domain price list

    • Is there a drawback to using stealth forwarding?

      Yes, there is a drawback when you use stealth forwarding. With stealth forwarding, visitors to your website will not be able to see your site's sub-directory structure. They will also not be able to bookmark specific pages on your website when you use stealth forwarding. This is because stealth forwarding uses frames and only serves to forward a visitor to the web page you have specified in the stealth forwarding option. Once your visitor has reached your website, the URL in the address bar will not change no matter which page he/she navigates to until he/she reaches a web page which breaks out of the frames. Once a visitor breaks out of the frames, the website's real URL address will be visible in the web browser's URL bar. For example, say you have a page http://name.somedomain.com/folder/somepage.html and when you use stealth forwarding, you want http://www.myexample.org/folder/somepage.html to show up instead of http://name.somedomain.com/folder/somepage.html. This will not work with stealth forwarding since your domain name can only hide the URL of your website and will always show up as http://www.myexample.org/. If you want to be able to see your sub-directory structure, then you must create a website on myexample.org. You can do this through Dynadot's free website builder or with a web hosting plan, so your files are all hosted on myexample.org instead of at name.somedomain.com. You can also choose to use our regular domain forwarding. Find out how to set up stealth forwarding. Find out how to set up domain forwarding.

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