- How do I mark my domain for deletion?
If you don't want to keep your domain name, you can mark it for deletion. This is different from a grace period deletion and you will not receive any account credit if you choose to delete your domain this way. To mark your domain for deletion before the expiration date, please follow these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. In the "Domain Name" column, click on your domain name (which should be a link). Scroll down to the bottom of the page and find the "Request Deletion" section. Click on the confirm check box, and then click the "Request Deletion" button. If the "Request Deletion" button is not present, you may need to unlock your domain first. If your domain is set to auto-renew, please disable those settings. The domain will be deleted 30 days after your request, so if you change your mind, you will need to cancel your deletion request before then. If your domain is close to expiration, you can also choose to set your domain to "do not renew" and let it naturally expire. NOTE: .EU, .BE, .UK, and .AT domains cannot be marked for deletion. For .AT domains, only a signed document from the .AT registrant can cancel the registration.
- How can I access the Hit Counter tool?
You can use our Hit Counter tool to access traffic stats for domains using our Forwarding or Stealth Forwarding settings. To access this tool, please follow these steps: Log into your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Find your forwarded domain in the list and hover over the "Quick Info" menu. Select "Hit Counter" from the available options. When the new page opens, enter in a Start Day and End Day. Press "Search". Your hit statistics will be displayed here.
- Why isn't my .TEL domain online?
.TEL is a special domain. It's use is restricted by Telnic, .TEL's central registry. Registrants are not allowed to build their own website; they are only allowed to create a contact info website and are unable to set their own name servers. Once you register your .TEL domain, you will need to set up a Telhost account for your domain to resolve. This is the most likely reason your .TEL domain is not online.
- If I register a domain name through your company, who is the owner? Is it me or Dynadot?
You are the owner of all domain names that you register through us. As long as you continue to renew your domain, you are the owner. If you do not renew, then the domain is deleted and someone else can become the owner. Dynadot is an ICANN accredited domain registrar, not a reseller. This means that we have a direct connection with the central registries of the domains we sell. See our blog post on the "3 R's of the Domain Industry: Registry, Registrar, & Reseller" for more information. If you aren't sure if you're considered the owner of your domain, do a Whois lookup to see if your information is listed (keep in mind your information may not be listed if you are using a privacy service).
- How do I renew my domain?
If you don't renew your domain, you risk losing it! To renew your domain, please follow these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Check the box next to the domain name(s) you want to renew. Hover over the "Renew" icon and select "Renew." The selected domain(s) will be added to your shopping cart along with any domain privacy that you have with them. To checkout, click on the shopping cart and then click the "Check Out" button. Our system will take you through the check out process to submit your order. You will receive an "Order Complete" email from us when your order has finished processing and your domain (and privacy if applicable) has been renewed. You can also renew your domain for multiple years. If your domain has already expired, you may still be able to renew it during its grace renewal period. You can also see how much time each domain extension offers for grace renewal on our TLD page. Please note that renewing your domain during its grace renewal period will be at the same price as a regular renewal (you can also see our renewal prices on our TLD page). Don't want to forget about your domain renewals? Learn how to set up auto-renew for your domains and our system will take care of the renewal for you! If your domain is past its renewal grace period, you may still be able to restore your domain; however this will be at a higher cost than a regular renewal. Find out more about the domain lifecycle. Don't want to renew your domain? Learn how to set your domain to "Do Not Renew".
- What is the Afternic DLS Premium and the SedoMLS Premium checkbox on the advanced search page?
When you search for a domain using our advanced domain search, you can opt to also search for premium domains from Afternic and Sedo, our domain aftermarket partners, by checking off the "Afternic DLS Premium" and/or the "SedoMLS Premium" check boxes. You can also opt to not pull in aftermarket premium domains by unchecking the boxes.
- What does it mean when a domain is set to "Do Not Renew"?
Don't want to keep your domain? You have the option to set it to "Do Not Renew." When a domain is set to "Do Not Renew," it will no longer appear in your "Expiring Domains" section on the "Account Summary" page. Furthermore, you will no longer receive expiration email notifications for these domains.
- How do I register a domain name for more than one year?
You can select the number of years you'd like to register your domain from within our shopping cart. To register a domain name for more than one year, please follow these steps: Navigate to the Domain Name Search page. Enter the domain name you wish to register in the search field. Select the domain name you want to register by clicking the appropriate checkbox. (You can also add domain privacy here as well.) Click on the "Add" button. The item will be added to your shopping cart at the top of the page. Go to your shopping cart and click on the "Edit Cart" button. On the "Your Shopping Cart" page, you should see a drop-down menu allowing you to change the duration of the domain registration. Select the duration you want for your domain registration (up to 10 years for most domain extensions). Follow the "Checkout" buttons to submit your order. Please note that some top-level domain extensions (TLDs) have limits on the number of years you can register your domain. Our drop down menu will reflect this.
- Where can I find a list of my inactive domains?
Any domains that have expired, been deleted, been moved, or been transferred away are considered "inactive" and will be listed in our inactive domains page within your Dynadot account. To find a list of your inactive domains, please follow these steps: Sign in to your Dynadot account. Select "Inactive Domains" from the "Domains" drop-down menu. This page is defaulted to list domains by their expiration date, with the most recent dates at the top; however, you can also click on "Domain Name" to list it alphabetically by domain name. You can also use the search to find domains more easily. You can potentially restore a domain on this page. If the domain is eligible to be restored, it will have a check box next to it.
- Do you charge an ICANN fee on top of your domain registration fee?
No, we do not charge a ICANN fee on top of our domain registration fee. All fees are included in our domain prices; you won't see any additional fees added at checkout. We believe in transparent domain pricing. Check out our domain price list