Domain-Related Questions

• How do I register a domain name?

  Well, you've come to the right place! Dynadot is an ICANN-accredited domain registrar and we've got everything you need to register an awesome domain name - including over 400 domain extensions! To register a domain name, please follow these steps: Go to our Domain Name Search page. Enter the domain name you wish to register in the search bar. You can choose to enter your domain name with or without a domain extension. Once you've found the one, select the domain name(s) you want to register by clicking the check box next to it. Click on the "Add" button to add the domain(s). The item(s) should briefly appear at the top right-hand corner of the page as they're added to your shopping cart. Click on the shopping cart and then "View Cart." Review your items. Note: Domain privacy is automatically added for TLDs that allow privacy. This will be indicated underneath the domain(s) with "Domain Privacy" (or "Privacy Not Allowed" for those that don't allow). At this point, you can choose to add a Website Builder for your domain(s) as well, by clicking on "Enable" next to Website Builder. To check out, click the "Check Out" button. Our system will take you through the checkout process to submit your order. You will receive an "Order Finished" email from us when your order has completed processing and your domain is registered! Please note that the Domain Name Search page is not the only page where you can search for the domain of your dreams. We also have a few additional searches that can help make it easier to find your dream domain. These include: Advanced Search: allows you to select multiple domain extensions you want to search. Bulk Search: allows you to search for multiple domain names at once. IDN Search: allows you to target your search for Internationalized Domain Names (IDNs). (You can search for IDNs in any of our searches and our system will automatically take you to this page for the results.) Bulk IDN Search: allows you to search for multiple IDNs at once.

• I have my email forwarded to my Comcast, Gmail, or Yahoo account. Why are my messages not coming through?

  If you are using our email forwarding service (free with domain registration), all emails that arrive in your inbox are sent over a common server, even those sent from outside sources. When you mark unwanted emails as "spam," email providers such as Yahoo, Gmail, and Comcast may end up blocking the forwarding server, believing it to be a spam source. Even though these messages are coming from 3rd party sources, the result is that you will end up blocking your own messages. While it does seem counter-intuitive, we recommend not flagging forwarded messages as spam, or using another email provider altogether. NOTE: This applies to email forwarding only. Email addresses provided with your web hosting account (Email or your website builder business plan are not affected.

• What does it mean when a domain is set to "Do Not Renew"?

  Don't want to keep your domain? You have the option to set it to "Do Not Renew." When a domain is set to "Do Not Renew," it will no longer appear in your "Expiring Domains" section on the "Account Summary" page. Furthermore, you will no longer receive expiration email notifications for these domains.

• If I register a domain name through your company, who is the owner? Is it me or Dynadot?

  You are the owner of all domain names that you register through us. As long as you continue to renew your domain, you are the owner. If you do not renew, then the domain is deleted and someone else can become the owner. Dynadot is an ICANN-accredited domain registrar, not a reseller. This means that we have a direct connection with the central registries of the domains we sell. See our blog post on the "3 R's of the Domain Industry: Registry, Registrar, & Reseller" for more information. If you aren't sure if you're considered the owner of your domain, do a Whois lookup to see if your information is listed (keep in mind your information may not be listed if you are using a privacy service).

• How do I renew my domain?

  If you don't renew your domain, you risk losing it! To renew your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you want to renew and click on the "Bulk Action" button. Choose "Renew" from the "Bulk Action" list. The selected domain(s) will be added to your shopping cart along with any domain privacy that you have with them. Press the "Shopping Cart" icon at the top and follow the "Check Out" buttons to submit your order. You can also renew your domain for multiple years. If your domain has already expired, you may still be able to renew it during its grace renewal period. You can see how much time each domain extension offers for grace renewal on our TLD page. Please note that renewing your domain during its grace renewal period will be at the same price as a regular renewal (you can also see our renewal prices on our TLD page) until the last 10 days, during which Dynadot charges a $10 late-renewal fee. Don't want to forget about your domain renewals? Learn how to set up auto-renew for your domains and our system will take care of the renewal for you! If your domain is past its renewal grace period, you may still be able to restore your domain; however, this will be at a higher cost than a regular renewal. Find out more about the domain lifecycle. New to Dynadot? Use our domain suggestion tool to generate quality domain names that are available for registration. Check out our domain market to buy, sell, or bid on currently registered domains.

• How do I cancel my domain deletion request?

  If you have marked your domain for deletion, you have 7 days to cancel your request before the domain is deleted. To cancel your domain deletion request, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. In the "Domain Name" column, click on your domain name (which should be a link). Scroll down to the bottom of the page and find the "Delete" section. Press the "Cancel Deletion" button to cancel your deletion request. NOTE: This help article does NOT refer to a Grace Period Deletion request. If you need to cancel a grace period deletion request, you will need to contact us at [email protected]

• How do I register a domain name for more than one year?

  You can select the number of years you'd like to register your domain from within our shopping cart. To register a domain name for more than one year, please follow these steps: Navigate to the Domain Name Search page. Enter the domain name you wish to register in the search field. Select the domain name you want to register by clicking the appropriate checkbox. (You can also add domain privacy here as well.) Click on the "Add" button. The item will be added to your shopping cart at the top of the page. Go to your shopping cart and click on the "Edit Cart" button. On the "Your Shopping Cart" page, you should see a drop-down menu allowing you to change the duration of the domain registration. Select the duration you want for your domain registration (up to 10 years for most domain extensions). Follow the "Checkout" buttons to submit your order. NOTE: Some top-level domain extensions (TLDs) have limits on the number of years you can register your domain. Our drop down menu will reflect this.

• How can I do a bulk change ownership request?

  A bulk change ownership request allows the owner to move multiple domains to another Dynadot account in the same order. This process can only be done by the current owner of the domain. Before starting a bulk change ownership domain push: The owner will need to make sure their domains are not about to expire. After the bulk domain push order is submitted, the recipient must accept the move before the domains expire. Otherwise, any domains that have expired will need to be renewed before they can be moved. Domains that did not expire will still be moved into the recipient's account, but the order will likely take longer to complete due to the expiration issues on the other domains. The owner will also need to unlock all of the domains to be pushed. The recipient will need to provide the owner with their forum name, which is different from their username. If they haven't already, the recipient will need to create a free Dynadot account first. Once the owner has confirmed the domains are not about to expire, are unlocked, and they have the recipient's forum name, the owner can submit a bulk change ownership domain push by following these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain names you want to move. Click on the "Bulk Action" button, and select "Change Account". Enter the Recipient Forum Name. Click on the "Push Domain" button. Follow the "Checkout" buttons to submit your change owner order. An email will be sent to the recipient of the domains asking them to confirm the move. Once the recipient accepts the move, the domains will automatically be pushed from your account to the recipient's account.

• I registered the wrong domain. What can I do?

  With most domain extensions, we can grace delete the domain and issue you an account credit within 5 days of registration. Please submit a grace period deletion request in your account as soon as you realize the mistake. NOTE: Some domains have a grace deletion fee. Not all domains can be deleted for credit. Check out our grace deletion chart to see which of our domain extensions can be grace deleted. Any that cannot be grace deleted are listed as "none" under the grace period column.

• Do I get a discount if I buy domain names in bulk?

  Yes! Dynadot offers discounted domain pricing when you spend more than $500 with us per year. We have two levels of discounted pricing that you can qualify for: Bulk Domain Pricing: $500+ spending per year Super Bulk Domain Pricing: $5000+ spending per year Once you reach $500+ or $5000+ in spending, your account will automatically receive our discounted domain pricing. If you want to receive our discounted domain pricing immediately, you can do so by prepaying into your account the amount you need to reach your preferred spending level.