DYNADOT HELP

Help>Account Management>Credit Cards

    Credit Cards

    • How do I add another credit card to my Dynadot account?

      To add another credit card to your Dynadot account, please follow these steps: Sign in to your Dynadot account. Select "Credit Cards" from the "My Info" drop-down menu. Click on the blue "Add a new credit card" link. Enter in your credit card information in the provided form. Click on the "Submit Card" button to save your credit card information. You can also choose to edit an existing credit card or delete a credit card on this same page. Looking for another way to pay? Check out our list of payment options and currencies.

    • How do I edit an existing credit card?

      To edit an existing credit card in your Dynadot account, please follow these steps: Sign in to your Dynadot account. Select "Credit Cards" from the "My Info" drop-down menu. Under the "Name" column, click the link associated with the credit card you want to edit. Edit your credit card information in the provided form. Click on the "Save Changes" button to save your changes. You can also choose to add another credit card or delete a credit card on this same page. Looking for another way to pay? Check out our list of payment options and currencies.

    • How do I delete a credit card from my account?

      To delete a credit card from your Dynadot account, please follow these steps: Sign in to your Dynadot account. Select "Credit Cards" from the "My Info" drop-down menu. Check the box next to the credit card you want to delete. Click on the "Delete Card" button to delete your credit card. You can also choose to edit an existing credit card or add another credit card on this same page. Looking for another way to pay? Check out our list of payment options and currencies.

    • I got a "Credit Card Problem" email. Can I try charging my credit card again?

      Yes, you can charge your credit card up to 3 times for each order before our system will prevent you from charging it again. To try charging your credit card again, please follow these steps: Sign in to your Dynadot account. You should see your open orders listed at the top of the "Summary" page. You can also access any open orders by clicking on your notifications along the top bar. If you are still able to charge your credit card, you will see a "Charge Card" button under the "Payment Type" column. Click on the "Charge Card" button to charge your credit card again. If you do not see the "Charge Card" button, then you will need to contact us to charge your card again. If your credit card is being declined, you may want to check your credit card information to see if you have accidentally mistyped one of the credit card fields. Alternatively, you may want to contact your credit card company to see if there is any reason why they are denying the charges. You can also edit your payment type to choose a different credit card to charge or select another payment method to complete your order.

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