Dynadot Help
Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.



  • Who is Afternic?

    Afternic is the one of the world’s largest domain marketplace, providing domain owners a global distribution platform to buy, park, and sell domain names. Afternic’s marketplace reaches over 75 million searches by prospective buyers each month. Afternic’s domain services team has 100+ years collective industry experience and delivers industry-high average domain sale prices for sellers, and offers the lowest commission in the industry. Their monetization platforms enable sellers to earn revenue while their domains are listed for sale. Dynadot has chosen to partner with Afternic to provide you with a larger platform. What is Afternic's List for Sale (LFS)?List for Sale (LFS) is a way to put your domains to work and earn some money along the way. If you have domains in your account you aren't actively using, or don't plan to use at all, you can list them for sale. Afternic's List for Sale service puts your domain listing on Afternic and its partner sites for sale. What are all the commission/fees that I need to pay for selling my Domain?Afternic Commission Structure: Standard commission of 25% ($15 minimum) on sales.Note: This is not the same as "How do I set up Afternic?". LFS is done through Afternic and that is where they will be prompted to enter their payee info and find relevant information regarding their domain sale. For more information, please visit https://afternic.com/.

  • Do your domain sales ever apply to premium domains?

    No, our domain sales do not apply to premium domains unless the sale is marked as a "premium domain sale" specifically. Unlike our monthly domain sales, premium domain sales are much more rare. You can find our monthly sale information in the "Sales & Coupons" section of our articles. It is also sent out via our monthly newsletter on or around the first of each month. To find more exact information about a domain sale, such as when it ends, whether it applies to only the 1st year, whether it applies to only registrations, and whether it's a flat rate for all pricing levels, you can visit the TLD's page and scroll down to the "Sale Information" section.

  • What political domain extensions do you support?

    We support a few domain extensions that fall under the political category. All of them were recently released or are about to launch. .DEMOCRAT .REPUBLICAN .VOTE .VOTING .VOTO See our full list of TLDs that we support.

  • How can I add a note to my domain?

    To add a note to your domain, please follow these steps: Sign in to your Dynadot account. Select "Manage" from the "Domains" drop-down menu. Find and click on the domain in which you wish to add a note. A new page will load. Leave your note in the "Domain Note" field located in the "Domain Info" section. Click on the "Add Note" button to save your changes. This note will now appear in the right-hand column of the "Manage Domains" page. You can also select it to appear when downloading your domain list.

  • What Caribbean domain extensions does Dynadot support?

    We support country code top-level domains (ccTLDs) for the Caribbean, but do not have any regional or city TLDs for the region yet. ccTLDs: .SX - Sint Maarten's domain .AG - Antigua & Barbuda's domain .LC - Saint Lucia's domain .VC - Saint Vincent & Grenadines' domain If you want to see more ccTLDs that we support, simply click on the title. You can also check out our full list of TLDs that we support.

  • Why does it say "needs initializing" on my .WALES domain and why am I unable to set my name servers?

    If you are trying to set your name servers for your .WALES domain and the page just keeps reloading, it may be because your domain has not yet been initialized. If you also see "needs initializing" listed under the "Quick Info" column on the "Manage" page (which can be found under the "Domains" drop-down menu), then your domain has not yet been initialized. If you are located in the UK, the most likely reason for this is an issue with your postal code. Nominet, the central registry for .WALES, requires that UK postal codes be all uppercase and have the appropriate spaces, for example, HU7 6DD. If you have not already entered your postal code this way, you should update your contact record. Then you will need to email us at [email protected] to complete the domain initialization.

  • How do I find out what domain sales and coupons Dynadot has available?

    Dynadot always has domain sales and we also sometimes offer coupon codes that can help you save money on your next purchase with us! Our sales and coupon information is sent out monthly via our newsletter (along with other exciting announcements) - subscribe now! In addition, there are several places where we post this information: You can find all of our ongoing sales on our Sales Page. We also have a Sales & Coupons blog category where we post information about, you guessed it, sales and coupons! You can find even more info, including last minute sales and coupons, on our social media pages: Facebook and Twitter. We list domain sales on our homepage and on most of our TLD pages (this will only list sales, not coupons). Want to earn money toward your next purchase? Participate in our Refer-a-Friend program to earn $5 for every friend you refer to Dynadot, and your friends earn $5 too! Join our affiliate program to earn a commission by promoting Dynadot’s products.

  • How do I enter an SRV record for my domain?

    To enter an SRV record for your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to your domain name(s) and click on the "Bulk Action" button. Choose "DNS Settings" from the "Bulk Action" list. Under the "Subdomain Records" section, select "SRV" from the "Record Type" drop-down menu. Enter the Service and Protocol values together in the subdomain box. Add a period between the two. In the "IP Address or Target Host" field, enter in the Priority, Weight, Port and Target. Only add one space in between each value. Click on the "Save DNS" button to save your changes. NOTE: You must enter a record under the Domain Record section (type A/AAAA/CNAME/Forwarding) in order to save DNS records. Your settings should look similar to what is shown below: (click to enlarge) SRV Record Example

  • What business related domain extensions does Dynadot support?

    We support several domain extensions that fall under the business category. Many of them were recently released or are about to launch. .AGENCY .ASSOCIATES .BIZ - short for "business" .BUSINESS .BZ - short for "business" .CAREER - perfect for your careers site! .CAREERS - perfect for your careers site! .CENTER .CEO .CO - popular alternative to .COM .COM - the most popular TLD, short for "commercial" .COMPANY .CONSULTING .DIRECTORY .ENTERPRISES .GLOBAL .GMBH - GmbH is the abbreviation for Gesellschaft mit beschränkter Haftung, which is German for "company with limited liability." .INDUSTRIES .INFO .INTERNATIONAL .INVESTMENTS .LGBT - Make your business a part of the LGBT community online! .LIMITED L.LC & P.LC - used for Limited Liability Companies (LLCs) and Public Limited Companies (PLCs) .LTD - Abbreviation for limited. .MBA .MANAGEMENT .ME - popular with start-ups .MOBI - For mobile websites .NET - popular alternative for .COM .ORG - Mainly used for non-profits or other organizations .PW - "Professional Web" .PARTNERS .REPORT .TRAINING .SARL - French language version of LLP, stands for Société à responsabilité limitée .SERVICES .STORE .TEAM .TEL - "Your Online Business Card" .WORK .WORLD Many businesses also choose to use their country's domain extension (ccTLD) for their business website. Germany's .DE and the United Kingdom's .UK, for example are very popular in their home countries. See our full list of ccTLDs. We also have regional domains and city domains that may be good for businesses targeting a certain area. There are also many TLDs that can be used for any website, including business websites. See our list of generic TLDs that are similar to .COM. You can also check out our career/professional TLDs as well as the following list of TLDs focused on certain industries: adult entertainment fashion investment legal/law military photography politics real estate restaurant/food sports/fitness technology travel See our full list of TLDs that we support.

  • How do I turn off my auto-renew settings for my domains?

    When a domain is set to auto-renew, our system takes care of the renewal for you! This is a great way to ensure you don't lose your domains due to expiration. However, if you want to disable your auto-renew settings, you can do so by following these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you want to turn off. Select "Renew Options" from the "Bulk Action" drop-down menu. On the new page, set the drop-down menu to "manual renewal". Click on the "Save Settings" button to save your changes. Once you have turned off auto-renew from your domain(s), you will need to manually submit renewals. Starting 60 days out, we will send you renewal reminder emails to your account email and, if it's set, your renewal email. If you no longer want to keep your domain, you can also set it to "do not renew," which will turn off our renewal notices for that domain.

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