DYNADOT HELP

Domains

• Why does it say "needs initializing" on my .WALES domain and why am I unable to set my name servers?
  

  If you are trying to set your name servers for your .WALES domain and the page just keeps reloading, it may be because your domain has not yet been initialized. If you also see "needs initializing" listed under the "Quick Info" column on the "Manage" page (which can be found under the "Domains" drop-down menu), then your domain has not yet been initialized. If you are located in the UK, the most likely reason for this is an issue with your postal code. Nominet, the central registry for .WALES, requires that UK postal codes be all uppercase and have the appropriate spaces, for example, HU7 6DD. If you have not already entered your postal code this way, you should update your contact record. Then you will need to email us at info@dynadot.com to complete the domain initialization.

• What is the difference between the launch date and the grab date of a new TLD?
  

  Some new TLDs have both a launch date and a grab date. The reason for this is usually because the new TLD has a "Early Access General Availability" period. This period is before the official launch of the domain. In this case, we will attempt to register a preordered domain name on the grab date, which is the official launch date for that domain. This is also because the price to register domains during the Early Access period is much higher. An example of this is Donuts' Early Access General Availability period, which runs for 7 days before launch.

• Why were 2 years added to my .EU domain after I restored it?
  

  After your .EU domain expires, it is deleted and placed into a quarantine status at the end of the month. If you choose to restore your .EU domain after this deletion, the system will add 2 years to your domain expiration date. If you have chosen to delete your domain before its expiration date and then decide to restore it, the system will only add 1 year to your domain expiration date.

• Does Dynadot support the new TLDs?
  

  Yes, we will be supporting most of the new TLDs that are set to launch starting in 2014 and beyond. We also support preordering the domain name you want before the new TLD launches (for some TLDs)! Want to see what new TLDs will be launching soon? Check out the Launching TLDs section of our TLD page. You can also see the full list of what we support on that same page. Curious what launched in 2014 and 2015? We have a 2014 New TLD Launch Date Infographic and a 2015 New TLD Launch Date Infographic!

• How do I know if a domain allows privacy?
  

  The majority of our top-level domains (TLDs) do allow domain privacy. However, due to central registry restrictions, some domains do not allow privacy. To see which domains do not allow privacy, you can either look at the "Privacy" column on our TLD page or you can check out this list of domains that do not allow privacy. Please note that the most up-to-date info can be found on our TLD page. Learn how to add privacy to a domain in your Dynadot account. If the domain does not allow privacy, you will receive an error message letting you know.

• What is domain hijacking?
  

  Domain hijacking is when someone takes your domain away from you. Usually, it is accomplished by falsifying a domain transfer authorization. The best way to prevent your domain from being hijacked is to keep it locked. You can lock all your domains from your Dynadot control panel for free, and in fact, we make this the default setting when you register or transfer a domain to us to ensure domain security. When a domain is locked, a domain transfer cannot even be started by another Registrar. To read about the most famous domain hijacking case, read the Wikipedia entry for Sex.com.

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