How do I submit a support ticket?

To submit a support ticket to Dynadot, please follow these steps:

  1. Sign in to your Dynadot account.
  2. Go to the "Support" link at the top of the page and click "Manage Support Tickets" in the drop-down.
  3. Click on the "Create Ticket" button to open your ticket.
  4. Fill out the provided form, including the type of ticket (Advanced Hosting*, Domain Name, Email Hosting, Other, Site Builder, SSL, and VPS).
  5. You are required to enter a subject and your question or issue in the text box. If your issue relates to an order, please include the order number in the space provided.
  6. Press the "Submit" button to create your ticket.

You should receive a response from our team within 24 hours.

NOTE: *We no longer offer our Advanced Hosting product, but we do still support it for those accounts that have active plans.

Where can I see my support tickets?