How do I submit a support ticket?
To submit a support ticket to Dynadot, please follow these steps:
- Sign in to your Dynadot account.
- Go to the "Support" link at the top of the page and click "Manage Support Tickets" in the drop-down.
- Click on the "Create Ticket" button to open your ticket.
- Fill out the provided form, including the type of ticket (Advanced Hosting*, Domain Name, Email Hosting, Other, Site Builder, SSL, and VPS).
- You are required to enter a subject and your question or issue in the text box. If your issue relates to an order, please include the order number in the space provided.
- Press the "Submit" button to create your ticket.
You should receive a response from our team within 24 hours.
NOTE: *We no longer offer our Advanced Hosting product, but we do still support it for those accounts that have active plans.