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How do I send the order refunded email notification from within your Website Builder's shopping cart?


When you refund a customer's order from within your Website Builder shopping cart editor, you will be given the option to send out a order refunded email to them.

To send your customer an "order refunded" email, please follow these steps:

  1. Go to the orders section of your shopping cart editor.
  2. Click on the order that you want to cancel.
  3. Click on the "Cancel" button.
  4. Check off the "Send a notification email to the customer" box.
  5. Click "Confirm" to cancel the order and send an order cancelled email to your customer.


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