Dynadot Help
Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.
How do I send the order refunded email notification from within your Website Builder's shopping cart?
When you refund a customer's order from within your Website Builder shopping cart editor, you will be given the option to send out a order refunded email to them.
To send your customer an "order refunded" email, please follow these steps:
- Go to the orders section of your shopping cart editor.
- Click on the order that you want to cancel.
- Click on the "Cancel" button.
- Check off the "Send a notification email to the customer" box.
- Click "Confirm" to cancel the order and send an order cancelled email to your customer.
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