How do I send the order cancelled email notification from within your Website Builder's shopping cart?
To send your customer an "order cancelled" email, please follow these steps:
- Go to the orders section of your shopping cart editor.
- Click on the order that you want to cancel.
- Click on the "Cancel" button.
- Check off the "Send a notification email to the customer" box.
- Click "Confirm" to cancel the order and send an order cancelled email to your customer.